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Federal Commissioning (Cx) Operations Manager
Tampa or Fort Worth or Houston or Austin or Nashville or Greenwood Village
$130k-$181k/yr OnsiteFull Time
12+ YOEBachelor's in engineering, PE or architect, 12+ years relevant experience, CxA certification required within 90 days, DoD project experience preferred, CAC eligibility and ability to meet U.S. project requirements.
CRM, Unified Facilities Criteria (UFC)
1mo
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Federal Commissioning (Cx) Operations Manager
Tampa or Fort Worth or Houston or Austin or Nashville or Greenwood Village
$130k-$181k/yr OnsiteFull Time
12+ YOEBachelor's in engineering, PE or licensed architect, 12+ years relevant experience, CxA certification required within 90 days, CAC eligibility, experience with federal/DoD projects preferred.
Unified Facilities Criteria (UFC)
1mo
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Federal Commissioning (Cx) Operations Manager
Tampa or Fort Worth or Houston or Austin or Nashville or Greenwood Village
$130k-$181k/yr OnsiteFull Time
12+ YOEBachelor's in engineering, PE or licensed architect, CxA within 90 days, 12+ years relevant experience (commissioning preferred), DoD project experience preferred, eligible for U.S. Government CAC; some projects may require U.S. citizenship. Employer sponsorship not available.
4d
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
1w
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Manager, Support Operations
Houston, Texas, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years contact center operations experience with 2+ years WFM/QA/CX operations leadership; forecasting/scheduling platform experience; strong analytics and executive reporting skills.
Assembled, Zendesk
5d
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Manager, Intelligent Communication Systems
Pasadena, Texas, United States
HybridFull Time
3+ YOEOversee UCaaS/CCaaS and contact center technologies, lead analysts, deliver CX and AI voice/chatbot initiatives, expertise in VoIP/SIP, model training and RLHF; Bachelor's required; minimum 3 years experience.
UCaaS, CCaaS, VoIP, SIP, RLHF
2mo
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Commissioning Lead
Houston or Remote
OnsiteFull Time
5+ YOE5+ years commissioning; 3+ years leading Cx on data centers or large-scale projects; MEP/electrical systems; develop/execute commissioning plans; read drawings and specs.
MEP, Electrical Systems, BMS/Controls, Procore, Bluebeam, IST, FPTs
3w
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Sr. Principal, Customer Experience (Dallas, Houston, San Antonio, and Austin)
Austin or Dallas or Houston or San Antonio
$162k-$243k/yr OnsiteFull Time
Senior go-to-market CX leader with proven experience in CX strategy, business development, sales enablement, delivery leadership, and people development across regional markets.
3d
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Senior Director Oracle Cloud Solution Architect
Irving or Dallas or Houston
$142k-$300k/yr OnsiteFull Time
15+ YOEBachelor's degree,15+ years in the Oracle SaaS ecosystem (ERP, SCM, CX),proven consultative sales and delivery leadership,experience engaging C-level executives,strategic sales and people management skills.
Oracle
4w
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Genesys Cloud Architect
Texas City, Texas, United States
RemoteFull Time
7+ YOE7+ years in contact center technologies with Genesys Cloud CX expertise; experience with IVR, omnichannel routing, WFM, SIP/SBC, API integrations (REST/SOAP), CRM integrations, and large-scale cloud contact center design.
Genesys Cloud CX, REST, SOAP, Salesforce, Microsoft Dynamics, ServiceNow, SIP, Session Border Controller (SBC), AI/ML