8 cx manager jobs at 5 companies in Arkansas
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CX Delivery Coordinator I - 8:00am-5:00pm Central time
Little Rock, Arkansas, United States
HybridFull Time
1+ YOEBachelor’s degree in business, marketing, or a similar field, or 1–3 years of related business experience. Requires strong communication, client service, problem-solving, documentation, and software skills.
Microsoft PowerPoint, Microsoft Outlook, Microsoft Excel, Microsoft Access, Microsoft Word, ERP
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
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Lead CX Authority
Little Rock or United States
$134k-$241k/yr FieldFull Time
10+ YOERequires 10+ years of industrial commissioning experience, engineering or related technical bachelor's degree, team leadership, commissioning planning, testing, documentation, English fluency, and background-check eligibility.
ICS, controls, FAT, SAT, NCR/CAPA, DoD
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Senior Quality Assurance Manager
Florida or Michigan or Louisiana or Nebraska or Alabama or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Maryland or West Virginia or Ohio or New Mexico or New Hampshire or Kansas or Connecticut or California or Massachusetts or New Jersey or New York
$65k-$75k/yr RemoteFull Time
Bachelor’s degree or equivalent experience, 8+ years of quality management in BPO, CX outsourcing, or contact centers, and 3+ years leading quality teams. Requires Lean/Six Sigma expertise and advanced Excel skills.
Microsoft Excel, Power BI, Tableau, Lean, Six Sigma, DMAIC, Kaizen, Speech/text analytics, Automated QA, QA platforms, WBRs, MBRs, QBRs, HIPAA, PCI-DSS, GDPR, ISO 9001
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Gemini Enterprise for CX Sr. Engineer
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Pete or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$266k/yr HybridFull Time
5+ YOERequires 5+ years in contact center technologies, 3+ years in technology transformation, bachelor's degree or equivalent experience, and expertise in AI agents, CCaaS, cloud platforms, Agile, and Waterfall.
Google Cloud Platform, Gemini Enterprise for Customer Experience (GECX), Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, CCaaS, AWS, Google, Genesys, Avaya, NICE, Agile, Waterfall
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Senior Vice President - Operations
Florida or Michigan or Louisiana or Nebraska or Alabama or Missouri or Wisconsin or South Carolina or Delaware or Kentucky or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Indiana or Pennsylvania or Montana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Maryland or West Virginia or Ohio or New Mexico or New Hampshire or Kansas or Connecticut or California or Massachusetts or New Jersey or New York
$325k-$350k/yr RemoteFull Time
15+ YOE15+ years operations leadership with SVP experience in BPO/CX/global services, P&L ownership, client relationship management, operational transformation with AI/automation, and willingness to travel.
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Google Ecosystem Business Development Director
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in business development, sales, alliance, or consulting and 10+ years in complex pursuit management, plus enterprise transformation, executive relationship, and AI, data, analytics, CX, or cybersecurity expertise.
BigQuery, Vertex AI, Gemini Enterprise, Gemini Code Assist, Customer Engagement Suite (CES), Looker, Apigee, Google Maps Platform, AlloyDB, Security Operations, Mandiant, Agent Builder, BigLake, Dataplex
1mo
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Lead Client Director - Strategic Retail - Arkansas
Bentonville, Arkansas, United States
RemoteFull Time
10+ YOE5+ Mgmt10+ years client management,5+ years as Client Director or equivalent,multi-million-dollar sales experience,experience with ITSM/HR/Security/CX/ITOM sales,AI integration experience,executive relationship management,ability to travel up to 50%,must reside in Bentonville area.