3w
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CX Insights Consultant – Payments
Minneapolis or Atlanta or Chicago or Charlotte
$105k-$124k/yr HybridFull Time
8+ YOEBachelor's degree or equivalent, 8+ years experience in project management/CX/analytics, VoC and CX metric knowledge, strong analytics, communication, and stakeholder skills.
Qualtrics, Microsoft PowerPoint, Microsoft Excel, Power BI, Tableau
3w
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Senior CX Insights Consultant – Payments
Minneapolis or Atlanta or Chicago or Charlotte
$133k-$157k/yr HybridFull Time
10+ YOE2+ MgmtMaster's degree or equivalent experience, 10+ years in CX/insights/analytics, 2+ years managerial experience, VoC and journey analytics expertise, strong executive communication and stakeholder influence.
Qualtrics, NPS, CSAT, CES, PowerPoint, Excel, Power BI, Tableau
3w
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Research and Insights Manager
Boca Raton or Woodbury or Seattle
$95k-$110k/yr HybridFull Time
5+ YOEBachelor's degree; 5+ years experience in CX/insights or marketing operations; Medallia or similar CX platform experience; strong vendor management, analysis, communication, and project management skills.
Medallia, Salesforce, Tableau, Power BI
3d
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
1mo
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Platform Marketing & Brand Manager
Eden Prairie, Minnesota, United States
$92k-$140k/yr OnsiteFull Time
5+ YOEBachelor's in marketing/communications/business, 5+ years progressive brand/marketing or CX experience, experience with enterprise or multi-brand strategy, brand governance, budget and agency management, and strong stakeholder communication.
1d
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Director, Business Relationship Management - Customer Experience
Eden Prairie, Minnesota, United States
$135k-$231k/yr OnsiteFull Time
10+ YOE10+ years in corporate real estate, facilities, workplace experience, CX, or related fields; experience leading customer satisfaction/VoC programs, cross-functional collaboration, and presenting to senior leadership.
4w
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Service Experience Lead
Charlotte or Fargo or Gresham or Tempe or Saint Paul
$98k-$116k/yr HybridFull Time
8+ YOEBachelor's degree or equivalent experience, 8–10 years project management experience, proven CX/journey mapping and root cause analysis skills, ability to synthesize qualitative and quantitative data and present to executive audiences.
2d
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Supervisory Statistician
Washington or Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$126k-$164k/yr OnsiteFull Time
1+ YOEExperience leading enterprise CX analytics, developing data governance and BI strategies, supervising analytical teams, and meeting specialized statistical education/coursework requirements for GS-15.