19 cx manager jobs at 17 companies in Frederick, CO

2w
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SAP CX Solution Lead – Utilities
Denver, Colorado, United States
$70-$80/hr OnsiteContract
CTG
CTG: Provides IT services and digital transformation solutions to businesses.
8+ YOELead end-to-end SAP CX workstream for utilities with SAP Service Cloud, IS-U and S/4HANA integration; 8+ years SAP consulting and 5+ years CX/CRM utilities experience; strong facilitation and stakeholder skills.
SAP Service Cloud, SAP CRM, SAP IS-U, SAP S/4HANA, SAP CPI, APIs, CTI
1mo
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Senior Consultant — CX & Contact Center Transformation
Chicago or Denver or Detroit or Miami
$116k-$142k/yr HybridFull Time
Slalom
Slalom: Provides business and technology consulting and software engineering services.
3+ YOE3-5 years consulting or industry experience in contact center/CX transformation; project management and solution ownership experience; strong facilitation, stakeholder management, analytics, and executive communication skills.
CCaaS, CRM, WFM, analytics, automation, conversational AI, AI
1mo
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Oracle Cloud CX/Eloqua Lead Consultant
Boulder or United States
RemoteFull Time
Datavail
Datavail: Provides managed services for databases and enterprise cloud applications.
10+ YOE10+ years experience; 5+ years hands-on Oracle Eloqua; experience with Oracle CX Sales, marketing automation, lead management, integrations, and leading workshops with business and technical stakeholders.
Oracle Eloqua, Oracle CX Sales, Oracle Integration Cloud (OIC), Oracle Cloud Infrastructure (OCI), Oracle APEX, Oracle Digital Assistant (ODA)
1mo
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Federal Commissioning (Cx) Operations Manager
Tampa or Fort Worth or Houston or Austin or Nashville or Greenwood Village
$130k-$181k/yr OnsiteFull Time
Smith Seckman Reid
Smith Seckman Reid: Provides engineering design and consulting services for complex facilities.
12+ YOEBachelor's in engineering, PE or architect, 12+ years relevant experience, CxA certification required within 90 days, DoD project experience preferred, CAC eligibility and ability to meet U.S. project requirements.
CRM, Unified Facilities Criteria (UFC)
1w
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Mission Critical Cx Project Manager
United States or Phoenix or Denver or Dallas or Washington or Cleveland or Columbus or Detroit
$150k-$170k/yr FieldFull Time
NV5
NV5: Provides engineering, testing, inspection, and infrastructure consulting services.
8+ YOE8+ years commissioning experience with ≥3 years mission critical facility experience, commissioning and construction knowledge, strong communication and problem-solving, familiarity with mechanical/plumbing/electrical systems, willingness to travel ≥75%.
1mo
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Federal Commissioning (Cx) Operations Manager
Tampa or Fort Worth or Houston or Austin or Nashville or Greenwood Village
$130k-$181k/yr OnsiteFull Time
Smith Seckman Reid
Smith Seckman Reid: Provides engineering design and consulting services for complex facilities.
12+ YOEBachelor's in engineering, PE or licensed architect, CxA within 90 days, 12+ years relevant experience (commissioning preferred), DoD project experience preferred, eligible for U.S. Government CAC; some projects may require U.S. citizenship. Employer sponsorship not available.
1mo
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Federal Commissioning (Cx) Operations Manager
Tampa or Fort Worth or Houston or Austin or Nashville or Greenwood Village
$130k-$181k/yr OnsiteFull Time
SSR
SSR: Engineering, design, and consulting services for facility infrastructure.
12+ YOEBachelor's in engineering, PE or licensed architect, 12+ years relevant experience, CxA certification required within 90 days, CAC eligibility, experience with federal/DoD projects preferred.
Unified Facilities Criteria (UFC)
6d
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Manager of Operations & Customer Experience (Ops CX)
Fort Collins, Colorado, United States
$80k-$90k/yr OnsiteFull Time
Cheba Hut
Cheba Hut: Cannabis-themed restaurant chain specializing in toasted submarine sandwiches.
3+ YOE3+ years restaurant/retail/hospitality operations with customer experience focus; ServSafe certification; experience with guest feedback platforms, Google Workspace, and AI tools; strong communication and reporting skills.
Ovation, Dropadime, SOCi, Google Workspace, Claude
1mo
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People Partner Lead, CX
Scottsdale or Denver or San Francisco or New York City
$158k-$229k/yr HybridFull Time
Gusto
Gusto: Cloud-based payroll and HR software for small businesses.
10+ YOE10+ years HRBP/People Partner experience supporting large operational/customer-facing orgs; prior people management; strong execution, org design, workforce planning, and comfort with People data and AI tools.
Workday, gPulse
6d
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
1mo
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Director Patient Experience
Parker, Colorado, United States
$82k-$152k/yr OnsiteFull Time
AdventHealth
AdventHealth: Non-profit health care system providing hospital and medical services.
5+ MgmtMaster's in related field required; 5+ years leadership experience in patient/healthcare relations; strong communication, data-driven, project management, team development skills; proficiency with Microsoft Office, CX and CRM software.
Microsoft Office, CX, CRM
2w
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Customer Experience Manager
Austin or Boston or Denver or New York City
$106k-$208k/yr HybridFull Time
MongoDB
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
6+ YOE6+ years in CX/insights with experience designing listening programs, synthesizing quantitative and qualitative feedback, managing closed-loop processes, and influencing cross-functional stakeholders.
Medallia, Qualtrics, GenAI, natural language processing, sentiment analysis
1w
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Director, Talent Acquisition - Global CX & Partners
Pleasanton or Frisco or Atlanta or Boulder or San Francisco or Chicago or New York City or Denver
$214k-$321k/yr HybridFull Time
Workday
WorkdayNASDAQ: WDAY: Provides cloud-based software for financial and human capital management.
12+ YOE7+ Mgmt12+ years TA/HR experience, 7+ years leading teams, workforce planning and forecasting experience, strong stakeholder management, data-driven decision making, and change leadership.
Workday
4d
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Senior Director Agent Experience and Insights
Philadelphia or Denver or Cedar Rapids or Baltimore
$180k-$200k/yr HybridFull Time
Transamerica
TransamericaNYSE: AEG: Provides insurance, retirement solutions, and investment products to customers.
8+ YOE3+ MgmtBachelor's degree; 8 years experience in marketing/CX/operations with 3 years leadership; deep CX methodologies, change management, stakeholder communication, MS Office and CX tools; ability to travel 25–50%.
Microsoft Office, CX tools/software
4d
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Strategic Customer Success Manager
Louisville, Colorado, United States
$100k-$130k/yr OnsiteFull Time
Alchemer
Alchemer: Enterprise survey and customer feedback management software platform.
4+ YOE4+ years in strategic account management or customer success, experience with CX/survey platforms and Salesforce, consultative skills, revenue-driven with renewal and upsell track record.
Salesforce, Qualtrics, Medallia, SurveyMonkey
2mo
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Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
Wilson Sonsini
Wilson Sonsini: Global law firm specializing in technology and life sciences counseling.
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
1mo
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Sr. Director - Customer Experience
Denver, Colorado, United States
$152k-$202k/yr OnsiteFull Time
Frontier Airlines
Frontier AirlinesNasdaq: ULCC: Provides low-fare passenger air transportation services across the Americas.
10+ YOEBachelor's degree in business/marketing or related, 10+ years in customer experience or service design, airline/travel/hospitality preferred, proven CX transformation experience, familiarity with customer research, journey mapping, and CX platforms.
Medallia, Qualtrics
5d
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Supervisory Statistician
Washington or Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$126k-$164k/yr OnsiteFull Time
Department of Veterans Affairs
Department of Veterans Affairs: Provides healthcare and benefits to United States military veterans.
1+ YOEExperience leading enterprise CX analytics, developing data governance and BI strategies, supervising analytical teams, and meeting specialized statistical education/coursework requirements for GS-15.
1mo
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Director, Product Marketing
San Jose or Longmont
$186k-$319k/yr HybridFull Time
AMD
AMDNASDAQ: AMD: Designs and manufactures computer processors and graphics technology.
12+ YOE12+ years in data center architecture or hyperscaler infrastructure; proven hyperscaler engagement; deep experience with custom ASIC/FPGA solutions; strong cross-functional and executive communication.
ASIC, FPGA, SmartNIC, DPU, BMC, PCIe, CXL