4 cx manager jobs at 3 companies in Gardner, MA
6d
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Director of CX Strategy and Portfolio Management
Waltham, Massachusetts, United States
OnsiteFull Time
15+ YOE15+ MgmtRequires 15+ years of leadership experience in product, portfolio/program management, or customer strategy; expertise in Agile, journey mapping, governance, roadmapping, organizational change, analytics, and cross-functional leadership.
Salesforce, Agile, ADKAR
2mo
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MEP Commissioning Engineer
New York City or Boston
OnsiteFull Time
Socotec: Provides testing, inspection, and certification services for building safety.
7+ YOEBachelor's in Mechanical or Electrical Engineering, 7+ years building industry experience, 5+ years commissioning experience, familiarity with ASHRAE/NYC codes and Cx processes, experience with BlueRithm/Cx Alloy/Bluebeam/Procore and Building Management Systems; PE/CxA/LEED preferred.
BlueRithm, Cx Alloy, Bluebeam, Procore, Building Management Systems, Microsoft Office, IR thermometers, light meters, CO2 meters, IR cameras
1w
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Lead Experience Strategist
Bedford or Ohio
HybridFull Time
4+ YOE1+ MgmtBachelor's or master's in a related field, 4–6 years in CX or user-centered research and digital strategy, 1–3 years in content strategy and information architecture, facilitation, communication, and team leadership.
SEO, CRM, analytics, A/B testing
1mo
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Head of Loyalty Strategy
Boston or Jersey City or Merrimack or Smithfield
$125k-$258k/yr OnsiteFull Time
10+ YOE10+ years in marketing/CX/strategy or loyalty, experience building customer-centric loyalty programs, strong people leadership, customer research and measurement skills, ability to define metrics and run test-and-learn initiatives.