14 cx manager jobs at 9 companies in Graham, NC
3mo
Save
Mark Applied
Hide
Manager, Delivery - CX AI
Charlottesville or Columbus or Durham
$100k-$160k/yr HybridFull Time
7+ YOE7+ years in software delivery; experience with contact center solutions; strong program management; cross-functional leadership; AI-enabled CX delivery; global teams; experience in regulated industries.
Genesys, Amazon Connect, Five9, Google Contact Center AI
1mo
Save
Mark Applied
Hide
Senior CX Product Manager – Technical Enablement
Raleigh or Santa Clara
$122k-$230k/yr OnsiteFull Time
Experience in technical/product marketing or solutions engineering for enterprise storage, multi-cloud, or container virtualization; ability to craft technical positioning, GTM assets, solution narratives, and quantify enterprise ROI.
AWS, Azure, Nutanix, OpenShift, Kubernetes, VMware
1w
Save
Mark Applied
Hide
Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
2mo
Save
Mark Applied
Hide
Package Project Lead 2
Hartford or Indianapolis or Phoenix or Raleigh or Richardson
$102k-$164k/yr OnsiteFull Time
Experience implementing Oracle CX/Fusion Service Cloud and related Oracle Cloud modules; hands-on configuration, Groovy scripting, Application/Page Composer, Visual Builder, integrations, and project lifecycle delivery. Bachelor\u000fs degree or equivalent experience required; travel possible.
Oracle CX Cloud, Fusion Service Cloud, Digital Customer Service, Service Logistics Cloud, Oracle Order Management Cloud, Oracle Inventory Cloud, Oracle Maintenance Cloud, Oracle Subscription Management Cloud, Application Composer, Page Composer, Groovy, Redwood UX, Visual Builder, Webservices
1w
Save
Mark Applied
Hide
Gemini Enterprise for CX Sr. Engineer
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Pete or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$266k/yr HybridFull Time
5+ YOERequires 5+ years in contact center technologies, 3+ years in technology transformation, bachelor's degree or equivalent experience, and expertise in AI agents, CCaaS, cloud platforms, Agile, and Waterfall.
Google Cloud Platform, Gemini Enterprise for Customer Experience (GECX), Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, CCaaS, AWS, Google, Genesys, Avaya, NICE, Agile, Waterfall
1mo
Save
Mark Applied
Hide
Sr. Principal Business Manager – Data Center & AI Infrastructure
Research Triangle Park, North Carolina, United States
OnsiteFull Time
12+ YOEBachelor's degree, 12+ years in product marketing/business management/sales/operations within semiconductor or data center ecosystems; deep PCIe and rack-scale infrastructure knowledge; strong negotiation and stakeholder management skills.
CXL, Ethernet, NVLink, PCIe, UALink, UCIe, COSMOS, Open Rack, Open Compute, PCIe Gen 6, PCIe Gen 7
2mo
Save
Mark Applied
Hide
Senior Workforce Management Analyst
Raleigh, North Carolina, United States
OnsiteFull Time
7+ YOE7-9 years in Workforce Management; Genesys Cloud CX WFM experience; analyze performance data; knowledge of ASA, AHT, FTE; problem-solving; onsite work; occasional travel.
Genesys Cloud CX, Excel, SQL, BI software
1mo
Save
Mark Applied
Hide
Package Project Lead 3
Hartford or Indianapolis or Raleigh or Richardson or Tempe
OnsiteFull Time
3+ YOEExperience designing and implementing Oracle CX solutions (Subscription Management, Field Service, Fusion Sales, CPQ), 2–3 full life-cycle implementations, solution design, integration, and stakeholder communication.
Oracle Subscription Management Cloud, Oracle Field Service Cloud, Fusion Sales Cloud, CPQ Cloud, Oracle EBS, Oracle Cloud, OUM (Oracle Unified Method), Conference Room Pilots (CRP)
1w
Save
Mark Applied
Hide
Google Ecosystem Business Development Director
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in business development, sales, alliance, or consulting and 10+ years in complex pursuit management, plus enterprise transformation, executive relationship, and AI, data, analytics, CX, or cybersecurity expertise.
BigQuery, Vertex AI, Gemini Enterprise, Gemini Code Assist, Customer Engagement Suite (CES), Looker, Apigee, Google Maps Platform, AlloyDB, Security Operations, Mandiant, Agent Builder, BigLake, Dataplex
1mo
Save
Mark Applied
Hide
Director, Provider Service Design & Provider Experience
Durham or Burlington
HybridFull Time
8+ YOEBachelor's in design/HCI/healthcare admin,8+ years service/UX/CX design experience,4+ years facilitating workshops,experience in healthcare/B2B preferred,portfolio and familiarity with provider workflows required.
Figma, Mural, Miro, Adobe Creative Suite
2mo
Save
Mark Applied
Hide
Director, Rack Scale Software Architecture
Santa Clara or Austin or United States or Durham or Boulder
$320k-$489k/yr HybridFull Time
15+ YOE8+ MgmtBS/MS (or equivalent) in Computer Engineering/Computer Science, 15+ years system architecture experience, 8+ years management, expertise in scalable server SW/HW interface, accelerators (GPU/DPU/FPGA), and networking technologies.
NVLink, Infiniband, Ethernet, CXL, UCIE, GPU, DPU, FPGA, NVIDIA Grace
2mo
Save
Mark Applied
Hide
Distinguished Software Engineer - NVLink Fusion Software
Santa Clara or Austin or Hillsboro or Durham or Boulder or Redmond
$320k-$489k/yr OnsiteFull Time
16+ YOEBS/MS in CS/CE or equivalent, 16+ years in system architecture, deep SW/HW interface experience, work with GPUs/DPUs/FPGAs, expertise in management protocols (MCTP, PLDM, RDE, Redfish, IPMI), strong communication.
NVLink, NVIDIA InfiniBand, MCTP, PLDM, RDE, Redfish, IPMI, CXL, UCIE, OCP, DMTF
1mo
Save
Mark Applied
Hide
Sr. GPU Architect
Morrisville, North Carolina, United States
OnsiteFull Time
10+ YOEBS in EE/CE/CS,10+ years server/platform architecture,5+ years data center GPU experience,expertise in GPU-enabled server design (PCIe/CXL,power,thermal,mechanical),technical leadership and qualification experience.
CUDA, ROCm, Redfish, IPMI, PCIe, CXL, NVIDIA, AMD, Intel
5d
Save
Mark Applied
Hide
Sr. System Architect
Morrisville, North Carolina, United States
OnsiteFull Time
10+ YOEBachelor's degree and 10+ years developing server, storage, networking, AI, HPC, accelerator, or data center systems; expertise in architecture, performance, power, thermal design, integration, reliability, and technical leadership.
CPU, GPU, High-Performance Computing (HPC), PCIe, CXL, RAS, Intel, AMD, ARM, InfiniBand, Ethernet, Open Compute Project (OCP)