12 cx manager jobs at 6 companies in Intercourse, PA
1d
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Sr. Manager, CX Research
New York City or Lake Forest or Bothell or Collegeville or Walton-on-the-Hill or Tampa or Groton or Thessaloniki
$124k-$207k/yr OnsiteFull Time
5+ YOEBachelor's with 7+ years or master's with 5+ years in CX, UX, or product research; requires qualitative and quantitative research, applied statistics, agile development, stakeholder management, and Python or R proficiency.
Python, R, Qualtrics, SPSS, UserZoom, Medallia
1d
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Director, CX Research
New York City or Lake Forest or Bothell or Collegeville or Walton Oaks or Tampa or Groton or Thessaloniki
$177k-$294k/yr OnsiteFull Time
8+ YOE2+ MgmtBachelor’s degree in a research or human-centered field, 8+ years of UX or behavioral research, 2+ years leading researchers, and qualitative and quantitative research experience. Advanced degree and regulated-industry experience preferred.
Python, R, Qualtrics, SPSS
17h
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Senior Manger, Product Manager-Family CX, Teen Checking
New York City or Richmond or Wilmington or Philadelphia
$183k-$250k/yr OnsiteFull Time
4+ YOEBachelor's or master's degree in a quantitative field, business, or marketing; alternatively, a bachelor's degree in any field plus 4 years of product management experience.
1w
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Senior Manger, Product Manager-Family CX, Teen Checking
New York City or McLean or Philadelphia or Wilmington or Richmond
$183k-$250k/yr OnsiteFull Time
4+ YOEBachelor's or master's degree in a quantitative, business, or marketing field, or any bachelor's degree with 4+ years of product management experience; digital product experience preferred.
1w
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Senior Manger, Product Manager-Family CX, Teen Checking
New York City or McLean or Philadelphia or Wilmington or Richmond
$183k-$250k/yr OnsiteFull Time
4+ YOEBachelor's or master's degree in a quantitative, business, or marketing field, or bachelor's degree in any field with 4+ years of product management experience; digital product experience preferred.
1w
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Senior Manger, Product Manager-Family CX, Teen Checking
New York City or McLean or Richmond or Wilmington or Philadelphia
$219k-$250k/yr OnsiteFull Time
4+ YOEBachelor's or master's degree in a quantitative, business, or marketing field, or bachelor's degree plus 4 years of product management experience; consumer digital product experience preferred.
17h
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Senior Manger, Product Manager-Family CX, Teen Checking
New York City or Richmond or Philadelphia or Wilmington
$183k-$250k/yr OnsiteFull Time
4+ YOEBachelor's or master's degree in a quantitative, business, or marketing field, or a bachelor's degree plus 4 years of product management experience. Experience with consumer-facing digital products preferred.
1w
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Client Experience Technical Product Owner
Malvern or Charlotte or Dallas or Fort Worth or Scottsdale
HybridFull Time
8+ YOEUndergraduate degree or equivalent experience, 8+ years of related business experience, strong strategy and communication skills, CX and financial industry experience, and knowledge of data engineering, governance, analytics, SQL, and Python.
SQL, Python, Power BI, Tableau, AWS S3, GitHub
2mo
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
3w
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Affluent Client Experience, Senior Associate
New York or Columbus or Chicago or Wilmington or Plano
$95k-$140k/yr OnsiteFull Time
3+ YOE3+ years financial services experience in product, process, CX, or project management; strong project management, analytic, communication, and stakeholder collaboration skills; bachelor’s degree or equivalent.
1mo
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Associate Member Services Officer
Harrisburg, Pennsylvania, United States
OnsiteFull Time
Provide branch member service, cash drawer management, account origination/maintenance, basic lending/collections training, phone and in-person support, and comply with credit union policies.
CXone, MIP
2mo
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Director of Customer Experience – Commercial Banking
Boston or New York City or Philadelphia or Charlotte
$216k-$267k/yr HybridFull Time
10+ YOE10+ years in customer experience, journey or service design with commercial banking experience; proven leadership of cross-functional teams; expertise in service design, journey mapping, process improvement, and CX performance programs; strong communication and executive presence; Bachelor's required, MBA preferred.
JD Power, NPS