20 cx manager jobs at 11 companies in Lafayette, CO
2mo
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Senior Consultant — CX & Contact Center Transformation
Chicago or Denver or Detroit or Miami
$116k-$142k/yr HybridFull Time
3+ YOE3-5 years consulting or industry experience in contact center/CX transformation; project management and solution ownership experience; strong facilitation, stakeholder management, analytics, and executive communication skills.
CCaaS, CRM, WFM, analytics, automation, conversational AI, AI
2d
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CX Technical Project Manager
Westminster or Atlanta
$91k-$125k/yr HybridFull Time
4+ YOERequires 4+ years of project management experience, Jira and Asana expertise, agile or PI planning experience, technical stakeholder communication, and project planning skills. PMP is preferred.
Jira, Asana
2d
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CX Technical Project Manager
Westminster or Atlanta
$91k-$125k/yr OnsiteFull Time
4+ YOERequires 4+ years of project management experience, Jira and Asana expertise, agile or PI planning experience, technical communication skills, and ability to turn ambiguous requests into actionable plans. PMP preferred.
Jira, Asana
1w
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Relationship Manager, CX
Chicago or Denver or San Francisco or New York City or Scottsdale or San Jose
$69k-$84k/yr HybridFull Time
3+ YOERequires 3+ years in customer service or contact center roles, preferably B2B SaaS and retirement services, with analytical, problem-solving, communication, organizational, retention, and cross-functional skills.
Google Workspace, Zendesk, Intercom, Gong, Jira, Slack
2w
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
2w
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AI Program Enablement Senior Manager
Seattle or Wisconsin or Milwaukee or Denver or Dallas or United States or Portland or Irvine or Phoenix
$132k-$206k/yr HybridFull Time
8+ YOEBachelor's degree and 8 years of experience in marketing operations, sales enablement, CX enablement, digital transformation, AI enablement, program management, or related roles; generative AI knowledge required.
GPT, AI agents, LinkedIn, Facebook, Instagram
2w
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Commissioning (Cx) Program Engineer
McClellan Park or San Jose or Denver or Phoenix or Chicago or Dallas or Austin
$120k-$170k/yr OnsiteFull Time
8+ YOEBachelor's in mechanical, electrical, or related engineering, or equivalent experience; 8+ years in commissioning, MEP engineering, or mission-critical construction, including 5+ years delivering data center projects.
MEP, RFP, BMS, EPMS, IST, UPS, ATS, ASHRAE, NEC, NFPA, AI/GPU, DTC
4w
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Senior Director Agent Experience and Insights
Philadelphia or Denver or Cedar Rapids or Baltimore
$180k-$200k/yr HybridFull Time
8+ YOE3+ MgmtBachelor's degree; 8 years experience in marketing/CX/operations with 3 years leadership; deep CX methodologies, change management, stakeholder communication, MS Office and CX tools; ability to travel 25–50%.
Microsoft Office, CX tools/software
1mo
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Strategic Customer Success Manager
Louisville, Colorado, United States
$100k-$130k/yr OnsiteFull Time
4+ YOE4+ years in strategic account management or customer success, experience with CX/survey platforms and Salesforce, consultative skills, revenue-driven with renewal and upsell track record.
Salesforce, Qualtrics, Medallia, SurveyMonkey
2mo
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Sr. Director - Customer Experience
Denver, Colorado, United States
$152k-$202k/yr OnsiteFull Time
10+ YOEBachelor's degree in business/marketing or related, 10+ years in customer experience or service design, airline/travel/hospitality preferred, proven CX transformation experience, familiarity with customer research, journey mapping, and CX platforms.
Medallia, Qualtrics
2w
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Google Ecosystem Business Development Director
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in business development, sales, alliance, or consulting and 10+ years in complex pursuit management, plus enterprise transformation, executive relationship, and AI, data, analytics, CX, or cybersecurity expertise.
BigQuery, Vertex AI, Gemini Enterprise, Gemini Code Assist, Customer Engagement Suite (CES), Looker, Apigee, Google Maps Platform, AlloyDB, Security Operations, Mandiant, Agent Builder, BigLake, Dataplex
1w
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Director, Rack Scale Software Architecture
Santa Clara or Austin or United States or Durham or Boulder
$320k-$489k/yr HybridFull Time
15+ YOE8+ MgmtBS/MS in computer engineering, computer science, or equivalent experience; 15+ years in system architecture and design; 8+ years managing teams; scalable server systems and accelerator software expertise.
HGX, DGX, NVLink, NVIDIA InfiniBand, NVIDIA Grace CPUs, Ethernet, CXL, UCIE, FPGAs, GPUs, DPUs
2mo
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Director, Rack Scale Software Architecture
Santa Clara or Austin or United States or Durham or Boulder
$320k-$489k/yr HybridFull Time
15+ YOE8+ MgmtBS/MS (or equivalent) in Computer Engineering/Computer Science, 15+ years system architecture experience, 8+ years management, expertise in scalable server SW/HW interface, accelerators (GPU/DPU/FPGA), and networking technologies.
NVLink, Infiniband, Ethernet, CXL, UCIE, GPU, DPU, FPGA, NVIDIA Grace
1mo
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Director, Product Marketing
San Jose or Longmont
$186k-$319k/yr HybridFull Time
12+ YOE12+ years in data center architecture or hyperscaler infrastructure; proven hyperscaler engagement; deep experience with custom ASIC/FPGA solutions; strong cross-functional and executive communication.
ASIC, FPGA, SmartNIC, DPU, BMC, PCIe, CXL
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