28 cx manager jobs at 18 companies in Lakeway, TX
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Director, CX Business Systems
Chicago or San Francisco or New York City or Austin or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$184k-$234k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's degree or equivalent;15+ years business systems experience with 5+ years managing teams focused on CX systems; expertise in CX strategy, AI adoption, vendor management, and stakeholder leadership.
BrazeAI, Salesforce, Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify
5d
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Commissioning Manager Cx
Austin or Conyers
FieldFull Time
10+ YOE10+ years in commissioning, construction, or related roles, including 5+ years hands-on commissioning. Requires mechanical systems knowledge and contract, drawing, and MEP interpretation skills; bachelor's preferred.
Building Automation Systems (BAS), Building Management Systems (BMS)
1mo
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Travel CX Manager-Mission Critical
Hutto or Sandy or Salt Lake City
FieldFull Time
8+ YOEBCxA ACP or CCP (or equivalent) required; Bachelor's in engineering/construction management or 8+ years relevant experience; strong MEP and ASHRAE commissioning knowledge; project management and communication skills.
1w
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CX Operations Manager
Austin or Grand Rapids or Minneapolis or Austin
HybridFull Time
6+ YOERequires 6+ years in customer success, customer experience, or revenue operations, including 2+ years in post-sales operations at a B2B SaaS or technology company, plus a relevant bachelor's degree.
Gainsight, Vitally, ChurnZero, HubSpot, Salesforce, Zendesk, Intercom, SQL, Microsoft Excel, Google Sheets, Hex
4d
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
3w
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Product Manager, Delivery
Austin, Texas, United States
HybridFull Time
4+ YOE4+ years product management experience with operational or CX products, measurable impact on operational metrics, lifecycle communications experience (Iterable or Braze), analytical skills, and cross-functional communication.
Iterable, Braze
1w
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Commissioning (Cx) Program Engineer
San Jose or McClellan Park or Denver or Phoenix or Chicago or Dallas or Austin
$120k-$170k/yr OnsiteFull Time
8+ YOERequires 8+ years in commissioning, MEP engineering, or mission-critical construction, including 5+ years delivering data centers; engineering degree or equivalent experience; MEP and project leadership expertise.
MEP, UPS, BMS, EPMS, ASHRAE, NEC, NFPA
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Experience Strategy Manager
Austin, Texas, United States
OnsiteFull Time
8+ YOE8+ years in CRM, marketing automation, and CX strategy; experience with marketing automation platforms; proven leadership and client presentation skills.
Salesforce Marketing Cloud, Adobe Marketing Cloud, Braze, HubSpot, Adobe, AWS, Google, Microsoft, Salesforce, Shopify
1mo
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Senior Vice President, Product Management- Sprinklr Service
Austin or New York City or London or Melbourne or Sydney or Alabama or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Maine or Massachusetts or Michigan or Minnesota or New Hampshire or New Jersey or New York or Ohio or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Vermont or Virginia or Washington or Wisconsin or Australia or United Kingdom
$285k-$475k/yr OnsiteFull Time
15+ YOE10+ Mgmt15+ years product management with 10+ years leadership; deep SaaS and CX/CCaaS product experience; AI-driven product transformation and monetization; strategic and operational product leadership.
Agile, DevOps
3mo
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Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
6d
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Google Ecosystem Business Development Director
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in business development, sales, alliance, or consulting and 10+ years in complex pursuit management, plus enterprise transformation, executive relationship, and AI, data, analytics, CX, or cybersecurity expertise.
BigQuery, Vertex AI, Gemini Enterprise, Gemini Code Assist, Customer Engagement Suite (CES), Looker, Apigee, Google Maps Platform, AlloyDB, Security Operations, Mandiant, Agent Builder, BigLake, Dataplex
2mo
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Account Executive - Digital Sales - CCaaS
Austin, Texas, United States
$135k-$170k/yr RemoteFull Time
10+ YOE10+ years enterprise consultative solution-selling; 4+ years CCaaS/Contact Center/CX sales; proven track record closing complex deals, engaging executive stakeholders, and managing multi-stakeholder sales cycles.
NICE CXone, Genesys Cloud, Zoom Contact Center, Five9, Cisco, Microsoft, Google, Cognigy, CRM systems
1mo
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Electrical Commissioning Authority – Data Center/Mission Critical - Austin in Austin, Texas, United States
Austin, Texas, United States
$110k-$200k/yr HybridFull Time
8+ YOE8+ years industry experience, 2+ years datacenter commissioning, ANSI/ISO Cx accreditation, bachelor's in engineering or commensurate experience, strong electrical systems knowledge, project management, client skills, valid driver's license, ability to travel ~50%.
MS Office
1w
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Senior Principal Platform Architect
Austin, Texas, United States
OnsiteFull Time
20+ YOEMaster's or PhD in EE/CE/CS,20+ years platform architecture experience in servers/switches/data center infrastructure; expertise in high-speed interconnects, platform management standards, security and thermal/power orchestration.
UALink, NVLink, OAM/UBB, PCIe Gen6, PCIe Gen7, CXL, Ultra Ethernet, Redfish, IPMI, MCTP, SPDM, OpenBMC, PLDM, UEFI, ACPI
7h
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System/Test Validation Engineer
Austin or Secaucus
$164k-$246k/yr OnsiteFull Time
15+ YOEBachelor's or master's degree in electrical or computer engineering and 15+ years of applicable experience. Requires system and silicon debug, validation, architecture, PCIe/CXL, OS, device driver, BIOS, and technical program management expertise.
PCIe, CXL, X86, SoC, RAS, Operating System, Device Drivers, System BIOS
2mo
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Budget Director/Senior Financial Advisor
Austin, Texas, United States
$75k/yr OnsiteFull Time
5+ YOEMaster's degree required (Ph.D. preferred), 5+ years progressive higher-education budget/financial planning experience, advanced Microsoft Excel and ERP (Ellucian) proficiency, experience with restricted funds/grants and federal reporting, leadership and communication skills.
Microsoft Excel, Ellucian, CX
5d
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ASIC Digital Verification Design, Sr Staff Engineer
Austin, Texas, United States
$138k-$208k/yr OnsiteFull Time
8+ YOEBSEE and 8–10+ years of ASIC or SoC verification experience; expertise in SystemVerilog and UVM; protocol knowledge in PCIe, CXL, DDR, or Ethernet; simulator experience and strong debugging skills.
SystemVerilog, UVM, VCS, ModelSim, RTL, PCIe, CXL, DDR, Ethernet
1mo
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SoC Interconnect Technology Team Lead
San Diego or Austin or Chandler
$243k-$314k/yr HybridFull Time
15+ YOE15+ years in SoC architecture/design with deep interconnect expertise, proven delivery of large-scale SoCs, leadership experience, and strong system-level performance and power optimization skills.
AMBA ACE, CHI, CCIX, CXL, AXI, NoC, DVFS
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Principal PCIe Subsystem RTL lead
San Jose or Santa Clara or Austin or Seattle or Boston
HybridFull Time
10+ YOE10+ years digital IC design experience with 4+ years PCIe subsystem design/integration, strong SystemVerilog RTL skills, experience integrating PCIe controller/SerDes PHY, multi-clock-domain design, and ability to lead architectural work.
SystemVerilog, UVM, PCIe, CXL, SerDes
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