13 cx manager jobs at 9 companies in Lawrence, IN
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Oracle CX Functional Architect
Brownsburg, Indiana, United States
OnsiteFull Time
7+ YOE7+ years Oracle Cloud CX expertise (Sales, Service, CPQ), strong stakeholder management, ability to translate business requirements into configuration, manage enhancement backlog, and lead quarterly update adoption.
Oracle Cloud CX, CPQ, Field Service, Sales Performance Management
3d
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CX Agent II
Greenwood, Indiana, United States
OnsiteFull Time
1+ YOEHigh school equivalent and 1–2 years of customer service experience managing increasingly complex interactions. Requires communication, analytical, organizational, problem-solving, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
4d
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CX Agent II
Greenwood, Indiana, United States
OnsiteFull Time
1+ YOEHigh school equivalent, 1–2 years of customer service experience, service operations knowledge, strong communication, listening, analytical, organizational, time management, and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
1w
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Associate Product Manager
Indianapolis, Indiana, United States
OnsiteFull Time
2+ YOERequires 2+ years of CQV or Cx experience, a bachelor's degree in engineering, business, marketing, or life sciences, and experience in FDA-regulated industries preferred. Must be curious, client-confident, creative, and self-directed.
2mo
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Package Project Lead 2
Hartford or Indianapolis or Phoenix or Raleigh or Richardson
$102k-$164k/yr OnsiteFull Time
Experience implementing Oracle CX/Fusion Service Cloud and related Oracle Cloud modules; hands-on configuration, Groovy scripting, Application/Page Composer, Visual Builder, integrations, and project lifecycle delivery. Bachelor\u000fs degree or equivalent experience required; travel possible.
Oracle CX Cloud, Fusion Service Cloud, Digital Customer Service, Service Logistics Cloud, Oracle Order Management Cloud, Oracle Inventory Cloud, Oracle Maintenance Cloud, Oracle Subscription Management Cloud, Application Composer, Page Composer, Groovy, Redwood UX, Visual Builder, Webservices
3mo
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Digital Business Analyst, Digital CX
Columbus, Indiana, United States
$65k-$83k/yr OnsiteFull Time
3+ YOE3-5 years in business analysis/digital product development; Agile experience; translate business needs; digital platforms/e-commerce experience; project management a plus; BA certification a plus
Angular, Vue.js, Node.js, JavaScript
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Gemini Enterprise for CX Sr. Engineer
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Pete or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$266k/yr HybridFull Time
5+ YOERequires 5+ years in contact center technologies, 3+ years in technology transformation, bachelor's degree or equivalent experience, and expertise in AI agents, CCaaS, cloud platforms, Agile, and Waterfall.
Google Cloud Platform, Gemini Enterprise for Customer Experience (GECX), Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, CCaaS, AWS, Google, Genesys, Avaya, NICE, Agile, Waterfall
2mo
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Commissioning Engineer I
Lebanon, Indiana, United States
$81k-$109k/yr OnsiteFull Time
1+ YOEBachelor's in engineering or equivalent experience; minimum 1 year construction management/commissioning experience; familiarity with commissioning processes, Microsoft Office, project management tools, BIM360 or Cx Alloy; ability to travel up to 75%.
Microsoft Office, BIM360, Cx Alloy, NETA, SCADA
1mo
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Package Project Lead 3
Hartford or Indianapolis or Raleigh or Richardson or Tempe
OnsiteFull Time
3+ YOEExperience designing and implementing Oracle CX solutions (Subscription Management, Field Service, Fusion Sales, CPQ), 2–3 full life-cycle implementations, solution design, integration, and stakeholder communication.
Oracle Subscription Management Cloud, Oracle Field Service Cloud, Fusion Sales Cloud, CPQ Cloud, Oracle EBS, Oracle Cloud, OUM (Oracle Unified Method), Conference Room Pilots (CRP)
1w
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Google Ecosystem Business Development Director
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in business development, sales, alliance, or consulting and 10+ years in complex pursuit management, plus enterprise transformation, executive relationship, and AI, data, analytics, CX, or cybersecurity expertise.
BigQuery, Vertex AI, Gemini Enterprise, Gemini Code Assist, Customer Engagement Suite (CES), Looker, Apigee, Google Maps Platform, AlloyDB, Security Operations, Mandiant, Agent Builder, BigLake, Dataplex
1w
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Senior Commissioning Engineer I
Lebanon, Indiana, United States
$159k-$238k/yr FieldFull Time
4+ YOEBachelor's degree in engineering or equivalent field experience; 4+ years of construction management or commissioning experience; commissioning process knowledge; Microsoft Office and BIM360 or Cx Alloy skills; willingness to travel up to 75%.
Microsoft Office, BIM360, Cx Alloy, NETA, SCADA
6d
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Customer Experience Leader
Nashville or Indianapolis
$118k-$131k/yr HybridFull Time
5+ YOERequires 5–8 years in customer experience or CX program management, cross-functional program leadership, VOC platform and survey experience, data storytelling, journey mapping, and executive communication. Bachelor's degree preferred.
Medallia, Qualtrics, Salesforce Service Cloud, Power BI, Tableau, Salesforce, Microsoft Viva Engage, CRM, BI tools, NPS, CES, VOC