14 cx manager jobs at 11 companies in Lyons, CO
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Senior Consultant — CX & Contact Center Transformation
Chicago or Denver or Detroit or Miami
$116k-$142k/yr HybridFull Time
3+ YOE3-5 years consulting or industry experience in contact center/CX transformation; project management and solution ownership experience; strong facilitation, stakeholder management, analytics, and executive communication skills.
CCaaS, CRM, WFM, analytics, automation, conversational AI, AI
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Oracle Cloud CX/Eloqua Lead Consultant
Boulder or United States
RemoteFull Time
10+ YOE10+ years experience; 5+ years hands-on Oracle Eloqua; experience with Oracle CX Sales, marketing automation, lead management, integrations, and leading workshops with business and technical stakeholders.
Oracle Eloqua, Oracle CX Sales, Oracle Integration Cloud (OIC), Oracle Cloud Infrastructure (OCI), Oracle APEX, Oracle Digital Assistant (ODA)
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Federal Commissioning (Cx) Operations Manager
Tampa or Fort Worth or Houston or Austin or Nashville or Greenwood Village
$130k-$181k/yr OnsiteFull Time
12+ YOEBachelor's in engineering, PE or architect, 12+ years relevant experience, CxA certification required within 90 days, DoD project experience preferred, CAC eligibility and ability to meet U.S. project requirements.
CRM, Unified Facilities Criteria (UFC)
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Federal Commissioning (Cx) Operations Manager
Tampa or Fort Worth or Houston or Austin or Nashville or Greenwood Village
$130k-$181k/yr OnsiteFull Time
12+ YOEBachelor's in engineering, PE or licensed architect, CxA within 90 days, 12+ years relevant experience (commissioning preferred), DoD project experience preferred, eligible for U.S. Government CAC; some projects may require U.S. citizenship. Employer sponsorship not available.
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Federal Commissioning (Cx) Operations Manager
Tampa or Fort Worth or Houston or Austin or Nashville or Greenwood Village
$130k-$181k/yr OnsiteFull Time
12+ YOEBachelor's in engineering, PE or licensed architect, 12+ years relevant experience, CxA certification required within 90 days, CAC eligibility, experience with federal/DoD projects preferred.
Unified Facilities Criteria (UFC)
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People Partner Lead, CX
Scottsdale or Denver or San Francisco or New York City
$158k-$229k/yr HybridFull Time
10+ YOE10+ years HRBP/People Partner experience supporting large operational/customer-facing orgs; prior people management; strong execution, org design, workforce planning, and comfort with People data and AI tools.
Workday, gPulse
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
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Senior Director Agent Experience and Insights
Philadelphia or Denver or Cedar Rapids or Baltimore
$180k-$200k/yr HybridFull Time
8+ YOE3+ MgmtBachelor's degree; 8 years experience in marketing/CX/operations with 3 years leadership; deep CX methodologies, change management, stakeholder communication, MS Office and CX tools; ability to travel 25–50%.
Microsoft Office, CX tools/software
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Strategic Customer Success Manager
Louisville, Colorado, United States
$100k-$130k/yr OnsiteFull Time
4+ YOE4+ years in strategic account management or customer success, experience with CX/survey platforms and Salesforce, consultative skills, revenue-driven with renewal and upsell track record.
Salesforce, Qualtrics, Medallia, SurveyMonkey
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Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
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Sr. Director - Customer Experience
Denver, Colorado, United States
$152k-$202k/yr OnsiteFull Time
10+ YOEBachelor's degree in business/marketing or related, 10+ years in customer experience or service design, airline/travel/hospitality preferred, proven CX transformation experience, familiarity with customer research, journey mapping, and CX platforms.
Medallia, Qualtrics
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Director, Rack Scale Software Architecture
Santa Clara or Austin or United States or Durham or Boulder
$320k-$489k/yr HybridFull Time
15+ YOE8+ MgmtBS/MS (or equivalent) in Computer Engineering/Computer Science, 15+ years system architecture experience, 8+ years management, expertise in scalable server SW/HW interface, accelerators (GPU/DPU/FPGA), and networking technologies.
NVLink, Infiniband, Ethernet, CXL, UCIE, GPU, DPU, FPGA, NVIDIA Grace
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Distinguished Software Engineer - NVLink Fusion Software
Santa Clara or Austin or Hillsboro or Durham or Boulder or Redmond
$320k-$489k/yr OnsiteFull Time
16+ YOEBS/MS in CS/CE or equivalent, 16+ years in system architecture, deep SW/HW interface experience, work with GPUs/DPUs/FPGAs, expertise in management protocols (MCTP, PLDM, RDE, Redfish, IPMI), strong communication.
NVLink, NVIDIA InfiniBand, MCTP, PLDM, RDE, Redfish, IPMI, CXL, UCIE, OCP, DMTF
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Director, Product Marketing
San Jose or Longmont
$186k-$319k/yr HybridFull Time
12+ YOE12+ years in data center architecture or hyperscaler infrastructure; proven hyperscaler engagement; deep experience with custom ASIC/FPGA solutions; strong cross-functional and executive communication.
ASIC, FPGA, SmartNIC, DPU, BMC, PCIe, CXL