36 cx manager jobs at 8 companies in Marengo, IL
4d
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Sr. Manager, CX Research
New York City or Lake Forest or Bothell or Collegeville or Walton-on-the-Hill or Tampa or Groton or Thessaloniki
$124k-$207k/yr OnsiteFull Time
5+ YOEBachelor's with 7+ years or master's with 5+ years in CX, UX, or product research; requires qualitative and quantitative research, applied statistics, agile development, stakeholder management, and Python or R proficiency.
Python, R, Qualtrics, SPSS, UserZoom, Medallia
2mo
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Digital Insights and Analytics Senior Manager
Abbott Park, Illinois, United States
$129k-$259k/yr OnsiteFull Time
10+ YOE4+ MgmtBachelor's in Marketing/Business Analytics, 10+ years CX/analytics/digital marketing/consulting experience, 4+ years leadership, experience with CX measurement frameworks (NPS/CSAT/CXI), VoC programs, journey mapping, and analytics tools like Google Analytics.
Google Analytics, VoC platforms, marketing automation tools, CXI, NPS, CSAT
2mo
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Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yr OnsiteFull Time
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Microsoft Office, CRM, ERP
2mo
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Digital Insights and Analytics Senior Manager
Abbott Park, Illinois, United States
$129k-$259k/yr OnsiteFull Time
10+ YOE4+ MgmtBachelor's in Marketing/Business Analytics, 10+ years in CX/analytics/digital marketing/consulting, 4+ years leadership, experience with CX measurement (NPS/CSAT/CXI), VoC programs, journey mapping, and analytics tools.
Google Analytics, VoC platforms, marketing automation tools
1w
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Case Manager QIDP
Aurora or St. Charles or Geneva
$27/hr FieldFull Time
1+ YOEBachelor's degree in Human Services, 1+ year supporting people with developmental disabilities, valid Illinois driver's license, vehicle insurance, QIDP training, and CPR, First Aid, Infection Control, OIG Rule 50, and CPI training.
Cx360, Microsoft Word, Microsoft Outlook, Microsoft SharePoint, Microsoft Excel, Microsoft Teams, Zoom, Internet browser, HIPAA
3mo
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Sr. Scientist, R&D – Consumer Experience (CX) Product Insights
Glenview or Warrendale or Pittsburgh
$90k-$112k/yr HybridFull Time
4+ YOEBachelor's required (advanced preferred). 4+ years (BS) or 3+ years (MS) in consumer/product research, expertise in qualitative & quantitative methods, study design, synthesis, stakeholder management, and project leadership.
1w
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Case Manager QIDP (57712)
Elgin, Illinois, United States
$27/hr FieldFull Time
Bachelor's degree in Human Services, 1+ year working directly with people with developmental disabilities, Illinois driver's license, required training, and ability to perform physical client assistance.
Cx360, Microsoft Word, Microsoft Outlook, Microsoft SharePoint, Microsoft Excel, Microsoft Teams, Zoom, HIPAA
4w
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Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in SaaS Customer Success/CX/CS/Sales with 3+ years leadership; expertise in end-to-end journey design, design thinking, AI/LLM integration, analytics and executive governance.
Tableau, Looker, Gainsight, Staircase, ChurnZero, Salesforce
3mo
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Director of Aftermarket Solutions
Elmhurst, Illinois, United States
$115k-$125k/yr OnsiteFull Time
10+ YOELead aftermarket strategy and operations; manage CX, admin support, and cross-functional teams; drive revenue and customer satisfaction.
CRM, DMS, Rigdig, Detroit Connect
3w
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Affluent Client Experience, Senior Associate
New York or Columbus or Chicago or Wilmington or Plano
$95k-$140k/yr OnsiteFull Time
3+ YOE3+ years financial services experience in product, process, CX, or project management; strong project management, analytic, communication, and stakeholder collaboration skills; bachelor’s degree or equivalent.
2mo
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Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yr HybridFull Time
8+ YOE3+ MgmtBachelor's degree or 4+ years experience; 8+ years in Customer Success/CX/Sales/Digital CX with 3+ years leadership in SaaS; expertise in design thinking, AI/ML integration, predictive analytics, and BI/CS platforms.
Tableau, Looker, Gainsight, Staircase, ChurnZero, Salesforce
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