3mo
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Sr. Product Marketing Manager, Experimentation and CX, Content Marketing
Culver City or Seattle or New York or San Francisco
OnsiteFull Time
6+ YOE8+ years marketing experience; 6+ years product marketing/growth; strong analytics, cross-functional leadership, and experimentation; MBA or advanced degree preferred; Bachelor's degree required.
3w
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Senior Manager/Associate Director, Customer Happiness
Calabasas, California, United States
HybridFull Time
8+ YOE8+ years in customer experience with proven people leadership, BPO management, AI/automation deployment, experience with Gorgias/Kodif/Shopify/Klaviyo, strong CX metrics and systems thinking.
Kodif, Gorgias, Kustomer, Richpanel, Gladly, Decagon, Siera, Siena, Zendesk, Shopify, Klaviyo, Okendo, Trustpilot, Amazon, Google, Fuego, Looker, Omni, BigQuery, TikTok Shop, Facebook, Instagram
2mo
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Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
3d
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Content & Communications Specialist
El Segundo or Burbank or North Hollywood
$26-$32/hr HybridFull Time
1+ YOE1-2 years in customer support/CX/content or knowledge management, strong writing, organized, bachelor\u0002s degree or equivalent experience required, ability to create and govern agent-facing content.
1mo
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Vice President, Integrated Strategy
Santa Monica, California, United States
$155k-$180k/yr OnsiteFull Time
12+ YOE8+ Mgmt12+ years in brand/communications/CX strategy (5+ years in healthcare agency), 8+ years managing direct reports, deep healthcare/pharmaceutical launch experience, mastery of strategic frameworks, Bachelor’s required (Advanced degree preferred), world-class presentation and storytelling.
2mo
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Vice President, Integrated Strategy
Santa Monica, California, United States
$155k-$185k/yr OnsiteFull Time
12+ YOE8+ Mgmt12+ years in brand/ CX strategy in healthcare advertising; 5+ years in healthcare ad agency; 8+ years of leadership; MBA/MS a plus; strong storytelling and presentation.
1w
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Director Digital Marketing
Napa or San Francisco or Sherman Oaks or Austin or East Lansing or Okemos or Overland Park or Mechanicsburg or Lancaster or Chantilly or Charlotte or Birmingham or Ridgeland or Jacksonville or Miramar
$131k-$172k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree required, Master's preferred. 10+ years in marketing technology/digital marketing/CRM/marketing operations and 5+ years people leadership; experience with data, analytics, CX, and MarTech strategy.
CRM, AI, A/B testing