2mo
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
3mo
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National Manager, CRM & CX Data (Irvine, CA, US, 92606)
Irvine, California, United States
$136k-$195k/yr OnsiteFull Time
7+ YOE6+ Mgmt6-8 years in marketing strategy, CRM, CX data; 5-7 years leading cross-functional teams; Salesforce platform experience; strong analytics and stakeholder management; Bachelor's degree required, Master’s preferred.
Salesforce, CRM platforms, CDP, Microsoft Office 365
6d
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Manager, Retail Experience Program Management & Analytics
Fountain Valley, California, United States
$91k-$130k/yr OnsiteFull Time
8+ YOE2+ Mgmt8+ years related experience with 2+ years supervisory experience; high school required, bachelor\u0002s preferred; experience in CX, program management, analytics, vendor management, strong communication and analytical skills.
2mo
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Sr. Manager, Customer Performance & Insights
Irvine, California, United States
$144k-$223k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in customer insights or CX analytics; 3+ years in leadership; SQL/Python; experience with CX tools; Bachelor’s degree; strong storytelling and stakeholder management.
SQL, Python, Glassbox, Excel, Predictive Modeling
2mo
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Data Privacy Manager
Los Angeles or Tustin or Dallas or United States
$119k-$153k/yr OnsiteFull Time
5+ YOE5+ years in privacy/data protection; strong CX/PIA/DPIA experience; deep knowledge of CCPA/CPRA, GLBA; familiarity with state privacy laws; CIPT or CDPSE required; CIPM preferred.
OneTrust, Archer, TrustArc, Transcend, Osano
2mo
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Sr. Manager, Customer Performance & Insights
Irvine, California, United States
OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer insights/CX analytics; 3+ years in leadership; experience with SQL, Python; Bachelor's degree required; advanced degree preferred.
SQL, Python, Glassbox, Predictive modeling tools
2w
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Sr. Analyst, Digital Voice of the Customer
Irvine, California, United States
$98k-$116k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in customer feedback or digital analytics; strong CX management, root cause analysis, project management, stakeholder communication, and problem-solving skills.
FullStory, AppBot, Mobile App Stores, Reddit, Amplitude, Jira, Confluence, Digital InBox/Mailbox, Loyalty and Rewards platforms
1mo
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Business Development Director - Development Solutions
Irvine, California, United States
$140k-$195k/yr HybridFull Time
10+ YOEBachelor's degree, 10+ years A/E/C business development experience, proven BD leadership and client relationship management, strong communication and organizational skills, Microsoft Office and Adobe proficiency; Deltek VantagePoint and CX experience preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, InDesign, Photoshop, Illustrator, Deltek VantagePoint