9 cx manager jobs at 9 companies in Reseda, CA
3w
Save
Mark Applied
Hide
CX Manager, Customer Trust & Risk Operations
Los Angeles, California, United States
$110k-$125k/yr OnsiteFull Time
4+ YOE4+ years in fraud prevention, risk operations, payments or related fields; strong analytics, vendor and stakeholder management, chargeback experience, and familiarity with fraud indicators and access governance.
Shopify
1w
Save
Mark Applied
Hide
Manager, Retail Experience Program Management & Analytics
Fountain Valley, California, United States
$91k-$130k/yr OnsiteFull Time
8+ YOE2+ Mgmt8+ years related experience with 2+ years supervisory experience; high school required, bachelor\u0002s preferred; experience in CX, program management, analytics, vendor management, strong communication and analytical skills.
1w
Save
Mark Applied
Hide
CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
1w
Save
Mark Applied
Hide
Client Services Manager
Simi Valley, California, United States
$75k-$85k/yr OnsiteFull Time
4+ YOE4+ years managing client-facing teams including supervisors, strong leadership and communication, experience with CX metrics, reporting, process improvement; bachelor\u0002s preferred.
HRIS
2mo
Save
Mark Applied
Hide
Data Privacy Manager
Los Angeles or Tustin or Dallas or United States
$119k-$153k/yr OnsiteFull Time
5+ YOE5+ years in privacy/data protection; strong CX/PIA/DPIA experience; deep knowledge of CCPA/CPRA, GLBA; familiarity with state privacy laws; CIPT or CDPSE required; CIPM preferred.
OneTrust, Archer, TrustArc, Transcend, Osano
2mo
Save
Mark Applied
Hide
Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
2w
Save
Mark Applied
Hide
Content & Communications Specialist
El Segundo or Burbank or North Hollywood
$26-$32/hr HybridFull Time
1+ YOE1-2 years in customer support/CX/content or knowledge management, strong writing, organized, bachelor\u0002s degree or equivalent experience required, ability to create and govern agent-facing content.
1w
Save
Mark Applied
Hide
Supervisory Statistician
Washington or Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$126k-$164k/yr OnsiteFull Time
1+ YOEExperience leading enterprise CX analytics, developing data governance and BI strategies, supervising analytical teams, and meeting specialized statistical education/coursework requirements for GS-15.
1w
Save
Mark Applied
Hide
Campus Director-LA
Alhambra, California, United States
$76k-$80k/yr OnsiteFull Time
5+ YOEMaster’s degree or equivalent, 5+ years progressive higher-education experience with professional staff supervision, advanced advising and communication skills, and proficiency with Microsoft Office and campus databases.
Microsoft Word, Microsoft Excel, CARS, CX