8 cx manager jobs at 8 companies in Simi Valley, CA
1mo
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CX Manager, Customer Trust & Risk Operations
Los Angeles, California, United States
$110k-$125k/yr OnsiteFull Time
4+ YOE4+ years in fraud prevention, risk operations, payments or related fields; strong analytics, vendor and stakeholder management, chargeback experience, and familiarity with fraud indicators and access governance.
Shopify
2w
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
2w
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Client Services Manager
Simi Valley, California, United States
$75k-$85k/yr OnsiteFull Time
4+ YOE4+ years managing client-facing teams including supervisors, strong leadership and communication, experience with CX metrics, reporting, process improvement; bachelor\u0002s preferred.
HRIS
2mo
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Data Privacy Manager
Los Angeles or Tustin or Dallas or United States
$119k-$153k/yr OnsiteFull Time
5+ YOE5+ years in privacy/data protection; strong CX/PIA/DPIA experience; deep knowledge of CCPA/CPRA, GLBA; familiarity with state privacy laws; CIPT or CDPSE required; CIPM preferred.
OneTrust, Archer, TrustArc, Transcend, Osano
3mo
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Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
2d
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Google Ecosystem Business Development Director
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in business development, sales, alliance, or consulting and 10+ years in complex pursuit management, plus enterprise transformation, executive relationship, and AI, data, analytics, CX, or cybersecurity expertise.
BigQuery, Vertex AI, Gemini Enterprise, Gemini Code Assist, Customer Engagement Suite (CES), Looker, Apigee, Google Maps Platform, AlloyDB, Security Operations, Mandiant, Agent Builder, BigLake, Dataplex
2d
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Experience Enablement & Development Lead
Santa Monica, California, United States
$70k-$80k/yr OnsiteFull Time
3+ YOERequires 3–5 years in customer-facing operations and 3–5 years in training, quality, education, or CX programs; strong communication, facilitation, process, and program management skills. Bachelor's preferred.
Quality Assurance, Customer Satisfaction (CSAT)
2w
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Campus Director-LA
Alhambra, California, United States
$76k-$80k/yr OnsiteFull Time
5+ YOEMaster’s degree or equivalent, 5+ years progressive higher-education experience with professional staff supervision, advanced advising and communication skills, and proficiency with Microsoft Office and campus databases.
Microsoft Word, Microsoft Excel, CARS, CX