1mo
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
2mo
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National Manager, CRM & CX Data (Irvine, CA, US, 92606)
Irvine, California, United States
$136k-$195k/yr OnsiteFull Time
7+ YOE6+ Mgmt6-8 years in marketing strategy, CRM, CX data; 5-7 years leading cross-functional teams; Salesforce platform experience; strong analytics and stakeholder management; Bachelor's degree required, Master’s preferred.
Salesforce, CRM platforms, CDP, Microsoft Office 365
3mo
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Oracle CX Implementation Consultant (Utilities) - Manager
Atlanta or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Rochester or Rosemont or Sacramento or Boston or St. Louis or Denver or Des Moines or Detroit or Buffalo or Florham Park or Fort Worth or Greensboro or Hartford or Houston or Indianapolis or Irvine or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Minneapolis or Montpelier or Nashville or New Orleans or New York or Oklahoma City or Orlando or Philadelphia or Phoenix or Pittsburgh or Portland or United States
$99k-$232k/yr OnsiteFull Time
6+ YOE2+ MgmtLead to revenue Oracle implementation with 6 years experience; Bachelor's degree; travel up to 60%; managerial responsibilities.
Oracle CX, Oracle Utilities, CRM
1w
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Sr. Manager, Customer Experience Strategy
Irvine, California, United States
$144k-$223k/yr HybridFull Time
8+ YOE3+ MgmtMinimum 8 years in CX, journey management, or related strategy; 3+ years supervisory experience; bachelor’s degree preferred; expertise in journey mapping, analytics, and stakeholder influence.
2mo
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Sr. Manager, Customer Performance & Insights
Irvine, California, United States
$144k-$223k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in customer insights or CX analytics; 3+ years in leadership; SQL/Python; experience with CX tools; Bachelor’s degree; strong storytelling and stakeholder management.
SQL, Python, Glassbox, Excel, Predictive Modeling
1mo
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Data Privacy Manager
Los Angeles or Tustin or Dallas or United States
$119k-$153k/yr OnsiteFull Time
5+ YOE5+ years in privacy/data protection; strong CX/PIA/DPIA experience; deep knowledge of CCPA/CPRA, GLBA; familiarity with state privacy laws; CIPT or CDPSE required; CIPM preferred.
OneTrust, Archer, TrustArc, Transcend, Osano
2mo
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Sr. Manager, Customer Performance & Insights
Irvine, California, United States
OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer insights/CX analytics; 3+ years in leadership; experience with SQL, Python; Bachelor's degree required; advanced degree preferred.
SQL, Python, Glassbox, Predictive modeling tools
1mo
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Lifecycle Communications Manager
Irvine, California, United States
$88k-$136k/yr OnsiteFull Time
5+ YOE5-7 years in lifecycle communications, CRM, customer engagement, or marketing automation; Salesforce Marketing Cloud or equivalent; bachelor’s degree in Communications, Marketing, Business, CX, Digital Experience or related field; strong communication and cross-functional collaboration skills.
Salesforce Marketing Cloud
1w
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Sr. Analyst, Digital Voice of the Customer
Irvine, California, United States
$98k-$116k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in customer feedback or digital analytics; strong CX management, root cause analysis, project management, stakeholder communication, and problem-solving skills.
FullStory, AppBot, Mobile App Stores, Reddit, Amplitude, Jira, Confluence, Digital InBox/Mailbox, Loyalty and Rewards platforms
1mo
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Business Development Director - Development Solutions
Irvine, California, United States
$140k-$195k/yr HybridFull Time
10+ YOEBachelor's degree, 10+ years A/E/C business development experience, proven BD leadership and client relationship management, strong communication and organizational skills, Microsoft Office and Adobe proficiency; Deltek VantagePoint and CX experience preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, InDesign, Photoshop, Illustrator, Deltek VantagePoint