2 cx operations manager jobs at 1 company in Lawrence, MI
3w
Save
Mark Applied
Hide
3w
Customer Experience Strategy & Operations Manager, US KASA (72494)
Saint Joseph or Benton Harbor
OnsiteFull Time
WhirlpoolNYSE: WHR: Manufactures and markets home laundry and kitchen appliances.
4+ YOEBachelor's degree required; 4+ years in CX operations or contact center management; strong analytics, communication, and leadership skills; CRM and CX platform experience.
Customer Experience Strategy & Operations Manager, US KASA
Benton Harbor, Michigan, United States
OnsiteFull Time
Whirlpool CorporationNYSE: WHR: Global manufacturer of home kitchen and laundry appliances.
Bachelor's degree,4–5 years CX operations/contact center experience (7+ years preferred),experience managing contact center relationships,advanced analytics and communication skills,CRM/Data Visualization/CX platform proficiency.