9 cx operations jobs at 5 companies in Seattle, WA
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Manager, CX AI Strategy
Seattle or New York City or Salt Lake City or San Francisco or Vancouver
$142k-$177k/yrHybridFull Time
Brex: Corporate cards and spend management software for businesses.
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations or related function; 1+ year managing or developing a team of 4+; experience owning AI/automation initiatives in support; strong analytical, technical fluency with AI-enabled CX platforms, and clear communication.
New York City or Salt Lake City or San Francisco or Seattle or Vancouver
$142k-$177k/yrHybridFull Time
Brex: Corporate cards and spend management software for businesses.
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations or related function, 1+ year managing a team of 4+ ICs, proven experience owning AI/automation in support, technical fluency with AI-enabled CX platforms, strong analytical and communication skills.
San Francisco or New York City or Salt Lake City or Seattle or Vancouver
$142k-$177k/yrHybridFull Time
Brex: Corporate cards and spend management software for businesses.
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations, 1+ year managing/developing teams of 4+ ICs, experience owning AI automation in support, product-minded builder, strong analytics and cross-functional collaboration.
Salt Lake City or New York City or San Francisco or Seattle or Vancouver
$126k-$157k/yrHybridFull Time
Brex: Corporate cards and spend management software for businesses.
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations or related function, 1+ year managing a team of 4+, proven ownership of AI/automation initiatives, product-minded builder, strong analytics and technical fluency, excellent communication.
San Francisco or New York or Seattle or Chicago or Los Angeles or Tempe or Denver or Boston or Austin or Washington
$71k-$105k/yrOnsiteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
1+ YOE1-3 years retention/email or lifecycle marketing experience; hands-on CRM/ESP and marketing automation experience; basic HTML, SQL, and analytics skills; strong communication, attention to detail, and campaign QA experience.
San Francisco or New York City or Seattle or Chicago or Los Angeles or Tempe or Denver or Boston or Austin or Washington
$71k-$105k/yrOnsiteFull Time
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
1+ YOERequires 1–3 years in retention, email, or lifecycle marketing; CRM platform experience; basic HTML and SQL; analytics and data visualization knowledge; strong communication, organization, and cross-functional collaboration skills.
Business Analyst II, Refunds CX, WW Refunds Experience
Bellevue, Washington, United States
$83k-$130k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOE3+ years in tax/finance or related analytics; 5+ years Excel/Tableau; 3+ years business/financial analysis; Bachelor’s degree; SQL experience; able to translate data into insights
Seattle or Wisconsin or Milwaukee or Denver or Dallas or United States or Portland or Irvine or Phoenix
$132k-$206k/yrHybridFull Time
Baker Tilly: Provides audit, tax, and consulting services to business clients.
8+ YOEBachelor's degree and 8 years of experience in marketing operations, sales enablement, CX enablement, digital transformation, AI enablement, program management, or related roles; generative AI knowledge required.
San Jose or Draper or New York City or Seattle or Los Angeles County or Austin or Houston or Massachusetts or Utah or Florida or North Carolina or California or United States
$97k-$143k/yrOnsiteFull Time
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
Experience automating CX workflows, deploying automations across Slack and Salesforce, measuring operational reliability, and partnering with data teams; familiarity with DevRev, Cresta, dbt, Redshift, and Trino is preferred. Must be authorized to work in the US (no visa sponsorship).