44 cx research jobs at 34 companies in United States
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Lead CX/UX Research Consultant (AI‑Enabled Experiences) - Hybrid (Minneapolis) R0057916
Minneapolis, Minnesota, United States
$118k-$207k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
10+ YOE10+ years CX/UX research experience, AI literacy, stakeholder management, Lean/Agile experience, bachelor's degree required (master's preferred), strong communication and project management skills.
thelab: Full-service digital production agency providing e-commerce and creative solutions.
8+ YOE8+ years in design, product strategy, or UX leadership; 5+ years in ecommerce/B2B; strong research and stakeholder management; portfolio demonstrating strategic thinking.
Publicis GroupeEuronext Paris: PUB: Global advertising and digital transformation agency holding.
10+ YOE10+ years media advertising experience (pharmaceutical preferred), BA/BS in Marketing/Advertising/Communications, strong storytelling and strategic thinking, knowledge of Rx media planning and media research platforms.
Publicis GroupeEuronext Paris: PUB: Global communications, advertising, and digital transformation holding.
10+ YOE10+ years media/advertising experience (pharmaceutical preferred), BA/BS in Marketing/Advertising/Communications, storytelling and strategic skills, knowledge of media research platforms and tools, leadership and client-facing experience.
8+ YOE8+ years in client research/CX or insights; design and manage survey-based CX programs (NPS), synthesize multi-source data, translate feedback into executive recommendations, strong stakeholder influence and communication skills.
TrimbleNASDAQ: TRMB: Provides hardware, software, and services for construction and geospatial industries.
5+ YOE5+ years information design/UX experience, bachelor's in UX/graphic/information design/HCI, portfolio of research-to-visualization work, proficiency with Adobe Creative Suite, Figma, Tableau, and strong storytelling and communication skills.
Senior Research Scientist Advanced Computing Systems (16771)
Oak Ridge, Tennessee, United States
OnsiteFull Time
Oak Ridge National Laboratory: The U.S. Department of Energy's largest multi-program science laboratory.
8+ YOEPhD in a related field,8+ years post-PhD research experience in HPC or computer architecture,experience leading research teams,expertise in HPC systems, interconnects, storage and hybrid classical-quantum architectures,excellent communication skills.
Senior Consultant, CX Research & Survey Methodology
Washington, District of Columbia, United States
$100k-$130k/yrHybridFull Time
Technical Assent: Provides service design and management consulting for government agencies.
5+ YOE5+ years applied survey or social science research experience; hands-on Qualtrics and Excel; ability to design studies, analyze survey data, lead clients, supervise junior staff, and obtain public trust clearance; U.S. citizenship required.
Qualtrics, Microsoft Excel, Power BI, Tableau, Medallia, Alchemer, SurveyMonkey, Forsta, Confirmit, SPSS, R, Python, SQL
Realtor.comNasdaq: NWSA: Online marketplace for buying, selling, and renting homes.
5+ YOEBachelor's degree and 5+ years experience; experience with VoC platforms (Medallia/Qualtrics/InMoment), quantitative analysis (SPSS, R, Python, SQL), CX tracking (NPS/CSAT), dashboarding (Tableau/Looker), and AI tools for text analysis.
Purpose Brands: Operates and manages a portfolio of global fitness franchise brands.
5+ YOEBachelor's degree; 5+ years experience in CX/insights or marketing operations; Medallia or similar CX platform experience; strong vendor management, analysis, communication, and project management skills.
FedExNYSE: FDX: Global provider of courier, logistics, and transportation services.
4+ YOE4+ years product or UX research experience, bachelor\u0002s degree or 8 years experience, experience with research ops, taxonomy and knowledge systems, AI/automation in workflows, and strong UX/CX research skills.
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
7+ YOE5+ Mgmt5+ years management experience and 7+ years in strategy consulting/marketing/research or related customer-focused function; bachelor's/master's preferred; experience building CX programs and budgets.
UCSF Health: Academic medical center providing advanced patient care and research.
2+ YOEAssociate degree or equivalent experience, 2+ years research or drug manufacturing lab operations, knowledge of lab procedures, documentation, reagent handling, equipment troubleshooting, and good communication skills.
Director – Capture Research Development & Customer Experience
Reston, Virginia, United States
$186k-$291k/yrHybridFull Time
Noblis: Nonprofit science, technology, and strategy firm supporting government missions.
20+ YOE10+ MgmtMaster's in STEM required,20+ years federal contracting experience,10+ years leadership with P&L,proven large-capture wins,$50M–$200M+,capture training and CX certification required.
TopgolfNYSE: CALY: Operates technology-enabled golf entertainment centers with food and drinks.
4+ YOE2+ Mgmt4+ years consumer/market research experience, 2+ years people management, bachelor’s degree (master’s preferred), expertise in qualitative and quantitative methods, VoC/CX programs, and survey/research platforms.
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
5+ YOEBachelor's degree in CS/Engineering or related, 5+ years in UX research or human factors in enterprise software, mixed-methods expertise, ability to influence product/design, strong storytelling, familiarity with regulated domains and AI-enabled research.
Dscout, UserTesting, UserZoom, Maze, Optimal Workshop, Figma, Make, FigJam, Miro, Mural, Confluence, Microsoft Teams, Microsoft SharePoint
Kraft HeinzNASDAQ: KHC: Manufacturer and global marketer of food and beverage products.
4+ YOEBachelor's required (advanced preferred). 4+ years (BS) or 3+ years (MS) in consumer/product research, expertise in qualitative & quantitative methods, study design, synthesis, stakeholder management, and project leadership.
IFS: Provides enterprise software for asset-intensive and service industries.
5+ YOE5+ years product management experience building technically complex, user-facing systems; familiarity with agentic AI patterns and tooling; experience with CRM/help-desk stacks and working closely with engineers and researchers.
Zendesk, Salesforce Service Cloud, Jira Service Management, LangChain, OpenAI functions, LangGraph, AutoGen
University of California, San Francisco: Public research university dedicated to health sciences and education.
2+ YOEAssociate degree in a STEM or nursing/math field or 2+ years research/drug manufacturing lab experience; knowledge of basic lab procedures, documentation, reagent handling, equipment troubleshooting, strong communication, multitasking, and teamwork.