4 cx specialist jobs at 4 companies in Alabama
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CX Specialist I, VoIP
Ridgeland or Meadville or Mobile or Birmingham
OnsiteFull Time
2+ YOE2+ years customer service; strong VoIP/networking knowledge; exceptional troubleshooting, documentation, and communication skills; ability to analyze trends; Wireshark and UCaaS/SIP experience preferred.
BroadWorks, Webex Calling, Wireshark
2mo
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Solutions Specialist
Alabama or Oklahoma or Mississippi or Philippines or United Kingdom or Nigeria or Kentucky or Kansas or Louisiana or Tennessee or Jamaica or Utah or Georgia or Texas or Virginia or Idaho or Iowa or Costa Rica or India
RemoteFull Time
Client-facing implementation experience; familiarity with APIs, integrations, and automation; hands-on with Zapier or Make a plus; SaaS administration and CX platform (Zendesk, Zoom) experience; strong communication and curiosity.
Zapier, Make, Zendesk, Zoom
1w
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Health & Benefits - AI Bot Optimization Specialist (Remote)
Oak Brook or Alabama or Arizona or Florida or Georgia or Iowa or Illinois or Indiana or Michigan or Minnesota or Missouri or North Carolina or Nebraska or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or West Virginia
$36-$40/hr RemoteFull Time
2+ YOERequires 2+ years in conversational AI, chatbot optimization, digital CX analytics, or CX systems administration; experience with CX metrics and strong analytical, testing, and communication skills.
Intercom Fin, Fin Voice, AI Insights, CX Score, Topics Explorer, Trends
6d
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Provider Enrollment Revalidation Quality Assurance Specialist - Montgomery, AL (Onsite)
Montgomery, Alabama, United States
$33k-$47k/yr OnsiteFull Time
2+ YOERequires 2+ years of healthcare quality assurance and customer service experience, basic help desk and Microsoft Office knowledge, strong communication, organization, attention to detail, and protocol-based work skills.
Microsoft Office, CXone