47 cx specialist jobs at 34 companies in United States
6d
Save
Mark Applied
Hide
CX Specialist, Enterprise
United States or Scottsdale
$110k-$170k/yr HybridFull Time
5+ YOE5+ years enterprise technology sales/strategic account management, 3+ years selling CCaaS/UCaaS/CX/CRM/SaaS, experience with complex multi-stakeholder deals, Salesforce/CRM proficiency, strong executive communication and consultative selling skills.
Salesforce, Unified Customer Experience Management (Unified-CXM)
1w
Save
Mark Applied
Hide
CX Specialist
Pleasanton, California, United States
$100k-$165k/yr HybridFull Time
3+ YOE3+ years implementing CCaaS platforms; hands-on with Zoom and RingCentral, APIs/JSON, CRM connectors; enterprise deployment and client-facing experience.
Zoom Contact Center (ZCC), Zoom Phone, RingCentral CX, ZCC, ZVA, AI Companion, Zoom Virtual Agent, Zoom Expert Assist, RingCentral, Dialogflow, Zoom Studio, RingCentral Workflow Automation Engine, Salesforce, Zendesk, ServiceNow, Microsoft Teams, REST APIs, JSON, webhooks, CallMiner, SuccessKPI, SAML, AWS, Azure, GCP
3w
Save
Mark Applied
Hide
CX Specialist- Special Handling
Tulsa, Oklahoma, United States
HybridFull Time
2+ YOE2+ years billing/accounts receivable or customer service experience in high-volume environments; high school diploma; strong organizational, analytical and communication skills; Excel/Sheets/Airtable experience.
Microsoft Excel, Google Sheets, Airtable, SAP, ERP
1w
Save
Mark Applied
Hide
CX Knowledge Specialist
Pleasant Grove, Utah, United States
OnsiteFull Time
2+ YOE2+ years in documentation, training, knowledge management, or customer support; strong writing, experience with documentation/LMS/knowledge base platforms, exposure to AI support tools, and ability to run structured review processes.
Claude, Gemini, ChatGPT, AI agent, LMS, knowledge base platforms
2d
Save
Mark Applied
Hide
CX & Technology Specialist
United States or Canada
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor's or equivalent experience, 5+ years automotive retail, CRM and digital retail tool knowledge (PRISM, FourEyes, Phone AI), vendor management, reporting, analytics, and travel up to 25%.
CRM, PRISM, FourEyes, Phone AI, Digital retail
21h
Save
Mark Applied
Hide
QC/CX Specialist
Canonsburg, Pennsylvania, United States
OnsiteFull Time
5+ YOEPerform quality control/commissioning inspections, maintain test/inspection records and reports, communicate quality requirements, and resolve nonconformances on electrical construction projects.
Microsoft Office Suite, Bluebeam, PlanGrid
1w
Save
Mark Applied
Hide
CX Program Specialist (Hybrid-Cottage Grove, MN)
Cottage Grove, Minnesota, United States
$63k-$94k/yr HybridFull Time
2+ YOEAssociate's degree or equivalent,2+ years business experience (customer service/admin/program coordination preferred),strong organization,communication,attention to detail,and comfort with customer experience tools.
3w
Save
Mark Applied
Hide
CX Specialist
New York, New York, United States
RemoteFull Time
2+ YOE2+ years client-facing experience, exceptional written and verbal communication, strong organization, proactive problem-solving, ability to manage multiple priorities in a fast-paced startup or healthcare environment.
5d
Save
Mark Applied
Hide
Staff CX Service Enablement
United States
$120k-$176k/yr HybridFull Time
7+ YOE7+ years in service operations/process design within SaaS/fintech, deep experience with CRM/contact-center platforms, strong analytics (Tableau, Excel, Google Sheets), process documentation, and stakeholder management; BA preferred.
Salesforce Service Cloud, Five9, Amazon Connect, MaestroQA, Calabrio, Tableau, Microsoft Excel, Google Sheets
1mo
Save
Mark Applied
Hide
CX Content Specialist
Atlanta or United States
RemoteFull Time
2+ YOEBachelor's degree in a related field, 2+ years technical writing or content development, experience with knowledge bases and content management, Salesforce experience preferred, strong written and verbal communication.
Salesforce
1mo
Save
Mark Applied
Hide
Client Experience Specialist (CX)
Hialeah Gardens, Florida, United States
OnsiteFull Time
Bilingual English/Spanish customer support for B2B clients, product knowledge, problem solving, use of AI/technology, strong communication and attention to detail.
1mo
Save
Mark Applied
Hide
CX Specialist I, VoIP
Ridgeland or Meadville or Mobile or Birmingham
OnsiteFull Time
2+ YOE2+ years customer service; strong VoIP/networking knowledge; exceptional troubleshooting, documentation, and communication skills; ability to analyze trends; Wireshark and UCaaS/SIP experience preferred.
BroadWorks, Webex Calling, Wireshark
2w
Save
Mark Applied
Hide
Cx-QA/QC Specialist
Amarillo, Texas, United States
$130k-$160k/yr FieldFull Time
Vertex Innovations: Construction management and commissioning for data centers and telecommunications.
7+ YOE7+ years field construction QA/QC experience, bachelor's in engineering preferred, commissioning and data center experience, valid US driver's license, strong electrical/mechanical commissioning knowledge, familiarity with IEEE/NEC/NFPA/NETA.
Cx Alloy, Bluebeam, Procore
5d
Save
Mark Applied
Hide
Bilingual CX Specialist (English & Spanish)
Texas, United States
$16/hr RemotePart Time
Some customer service experience, full written and verbal proficiency in English and Spanish, ability to work 10-20 hours/week (flexible), comfortable with KPIs and targets, CRM experience a plus.
Zendesk, Salesforce, HubSpot, SAP, Mac
5d
Save
Mark Applied
Hide
Bilingual CX Specialist (English & Spanish)
Austin or Texas
$16/hr RemotePart Time
Bilingual English/Spanish, customer service experience, 10-20 hrs/week (flexible), remote within Texas, strong communication, familiarity with CRMs is a plus.
Zendesk, Salesforce, Hubspot, SAP
1w
Save
Mark Applied
Hide
CX Social Community Engagement Specialist
United States
RemoteFull Time
Experience in customer experience or marketplace support, content creation, social listening, analytics; bachelor’s in marketing/communications preferred; strong written communication and brand-voice skills.
Reddit, Sprout Social, Facebook Insights, TikTok, Instagram, Threads, X, Pinterest, YouTube
1mo
Save
Mark Applied
Hide
Customer Experience (CX) Support Specialist - WSS
Gardena, California, United States
$71k-$75k/yr OnsiteFull Time
2+ YOE2+ years communications/employee experience/training/retail operations; Bachelor’s in Communications/Business/Marketing preferred; strong written/verbal skills; Microsoft Office (Excel, PowerPoint) and Canva experience; ability to travel to stores occasionally.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Canva, Engage, FIELD FOX, WSS Intranet
1mo
Save
Mark Applied
Hide
Customer Experience (CX) Support Specialist - WSS
Gardena, California, United States
$71k-$75k/yr OnsiteFull Time
2+ YOE2+ years experience in communications, employee experience, training, retail operations or related field; Bachelor's preferred; strong written/verbal skills; proficiency with Microsoft Office (Excel, PowerPoint), Canva, and content/communication tools; ability to travel to stores occasionally.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Canva, Engage, WSS Intranet
1mo
Save
Mark Applied
Hide
Customer Experience (CX) Support Specialist - WSS
Gardena, California, United States
$71k-$75k/yr OnsiteFull Time
2+ YOE2+ years in communications, employee experience, training, retail operations or related; bachelor\u0002s preferred; strong written/verbal skills; Microsoft Office (Excel, PowerPoint) and content creation experience; Canva and AI tools preferred; occasional store travel.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Canva, WSS Intranet, Engage
2mo
Save
Mark Applied
Hide
FAC MGT SPEC 2 CX
San Francisco, California, United States
OnsiteFull Time
2+ YOEAssociate degree or equivalent experience, 2+ years research or drug manufacturing lab operations, knowledge of lab procedures, documentation, reagent handling, equipment troubleshooting, and good communication skills.
Explore Jobs