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2 cx specialist jobs at 2 companies in Cold Spring, NY

1mo
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Experience Optimization Specialist
Fair Lawn, New Jersey, United States
$73k-$110k/yr HybridFull Time
Columbia Bank
Columbia BankNASDAQ: CLBK: A regional bank offering commercial and personal financial services.
4+ YOEBachelor's degree,4+ years CX/UX/digital or analytics experience (banking preferred); experience with usability testing, customer journey mapping, data analysis, and influencing stakeholders; Salesforce and Excel/PowerPoint proficiency.
Salesforce, Microsoft Excel, Microsoft PowerPoint
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2mo
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CXO Senior AI Automation Specialist
San Jose or Draper or New York City or Seattle or Los Angeles County or Austin or Houston or Massachusetts or Utah or Florida or North Carolina or California or United States
$97k-$143k/yr OnsiteFull Time
BILL
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
Experience automating CX workflows, deploying automations across Slack and Salesforce, measuring operational reliability, and partnering with data teams; familiarity with DevRev, Cresta, dbt, Redshift, and Trino is preferred. Must be authorized to work in the US (no visa sponsorship).
Slack, Salesforce, DevRev, Cresta, dbt, Redshift, Trino, MCP
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