6 cx specialist jobs at 5 companies in Florida
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
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CX Specialist - Southeast
Lakeland, Florida, United States
OnsiteFull Time
2+ YOEBachelor's degree in business or related field, 2+ years in customer service, dispatch, account management, or coordination, and experience with CRM, ERP, or field service management software.
CRM, ERP, field service management software
2mo
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Client Experience Specialist (CX)
Hialeah Gardens, Florida, United States
OnsiteFull Time
Bilingual English/Spanish customer support for B2B clients, product knowledge, problem solving, use of AI/technology, strong communication and attention to detail.
3w
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Client Experience Specialist (CX)
Orlando, Florida, United States
OnsiteFull Time
Bilingual English and Spanish communication, B2B client support experience, technical problem-solving, comfort with AI tools and new technology, strong follow-through, and professional communication under pressure.
AI
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Health & Benefits - AI Bot Optimization Specialist (Remote)
Oak Brook or Alabama or Arizona or Florida or Georgia or Iowa or Illinois or Indiana or Michigan or Minnesota or Missouri or North Carolina or Nebraska or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or West Virginia
$36-$40/hr RemoteFull Time
2+ YOERequires 2+ years in conversational AI, chatbot optimization, digital CX analytics, or CX systems administration; experience with CX metrics and strong analytical, testing, and communication skills.
Intercom Fin, Fin Voice, AI Insights, CX Score, Topics Explorer, Trends
2mo
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CXO Senior AI Automation Specialist
San Jose or Draper or New York City or Seattle or Los Angeles County or Austin or Houston or Massachusetts or Utah or Florida or North Carolina or California or United States
$97k-$143k/yr OnsiteFull Time
Experience automating CX workflows, deploying automations across Slack and Salesforce, measuring operational reliability, and partnering with data teams; familiarity with DevRev, Cresta, dbt, Redshift, and Trino is preferred. Must be authorized to work in the US (no visa sponsorship).
Slack, Salesforce, DevRev, Cresta, dbt, Redshift, Trino, MCP