2 cx specialist jobs at 2 companies in Kettering, MD
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Patents Customer Experience (CX) Specialist
Alexandria, Virginia, United States
$122k-$158k/yrOnsiteFull Time
United States Patent and Trademark Office: Grants patents and registers trademarks to protect intellectual property.
1+ YOEOne year of specialized experience equivalent to GS-12 managing customer experience activities, designing surveys, creating dashboards, analyzing feedback, leading research projects, and collaborating with stakeholders.
Censeo Consulting Group: Provides management consulting for public sector and non-profit organizations.
10+ YOEBachelor's degree, 10+ years of related experience, consulting or federal government experience, strong analytical and communication skills, and knowledge of Excel and PowerPoint; IRS experience preferred.