3 cx specialist jobs at 3 companies in Lodi, CA
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CX Specialist
Pleasanton, California, United States
$100k-$165k/yr HybridFull Time
3+ YOE3+ years implementing CCaaS platforms; hands-on with Zoom and RingCentral, APIs/JSON, CRM connectors; enterprise deployment and client-facing experience.
Zoom Contact Center (ZCC), Zoom Phone, RingCentral CX, ZCC, ZVA, AI Companion, Zoom Virtual Agent, Zoom Expert Assist, RingCentral, Dialogflow, Zoom Studio, RingCentral Workflow Automation Engine, Salesforce, Zendesk, ServiceNow, Microsoft Teams, REST APIs, JSON, webhooks, CallMiner, SuccessKPI, SAML, AWS, Azure, GCP
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
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Metadata Strategy Specialist (LIBRARY PROFL 4 CX)
Davis or Sacramento
$79k-$104k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent library training, 3 years of complex cataloging experience, knowledge of BIBCO, RDA, AACR2, MARC21, LC subject headings, library procedures, technical services, and cataloging utilities.
WorldCat, MARC21, Alma