6 cx specialist jobs at 6 companies in Moraga, CA

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CX Specialist
Pleasanton, California, United States
$100k-$165k/yr HybridFull Time
Packet Fusion
Packet Fusion: Packet Fusion provides cloud communication consulting and implementation services.
3+ YOE3+ years implementing CCaaS platforms; hands-on with Zoom and RingCentral, APIs/JSON, CRM connectors; enterprise deployment and client-facing experience.
Zoom Contact Center (ZCC), Zoom Phone, RingCentral CX, ZCC, ZVA, AI Companion, Zoom Virtual Agent, Zoom Expert Assist, RingCentral, Dialogflow, Zoom Studio, RingCentral Workflow Automation Engine, Salesforce, Zendesk, ServiceNow, Microsoft Teams, REST APIs, JSON, webhooks, CallMiner, SuccessKPI, SAML, AWS, Azure, GCP
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
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FAC MGT SPEC 2 CX
San Francisco, California, United States
OnsiteFull Time
UCSF Health
UCSF Health: Academic medical center providing advanced patient care and research.
2+ YOEAssociate degree or equivalent experience, 2+ years research or drug manufacturing lab operations, knowledge of lab procedures, documentation, reagent handling, equipment troubleshooting, and good communication skills.
2mo
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FAC MGT SPEC 2 CX
San Francisco, California, United States
$41-$59/hr OnsiteFull Time
University of California, San Francisco
University of California, San Francisco: Public research university dedicated to health sciences and education.
2+ YOEAssociate degree in a STEM or nursing/math field or 2+ years research/drug manufacturing lab experience; knowledge of basic lab procedures, documentation, reagent handling, equipment troubleshooting, strong communication, multitasking, and teamwork.
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GECX Sales Specialist, ISV, West, Google Cloud
Atlanta or Kirkland or Los Angeles or San Diego or Seattle or Sunnyvale
$138k-$200k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
10+ YOEBachelor's degree or equivalent,10+ years enterprise software/cloud/AI sales experience,experience with AI/LLM/CX solutions and executive engagement,ability to build business cases and influence stakeholders.
Google Cloud, Gemini
2mo
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CXO Senior AI Automation Specialist
San Jose or Draper or New York City or Seattle or Los Angeles County or Austin or Houston or Massachusetts or Utah or Florida or North Carolina or California or United States
$97k-$143k/yr OnsiteFull Time
BILL
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
Experience automating CX workflows, deploying automations across Slack and Salesforce, measuring operational reliability, and partnering with data teams; familiarity with DevRev, Cresta, dbt, Redshift, and Trino is preferred. Must be authorized to work in the US (no visa sponsorship).
Slack, Salesforce, DevRev, Cresta, dbt, Redshift, Trino, MCP