8 cx specialist jobs at 6 companies in Texas
1w
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Amazon Connect CX and Platform Specialist, Senior Consultant
Austin, Texas, United States
$105k-$160k/yr RemoteFull Time
Hands-on Amazon Connect expertise in contact flows, Agent Workspace, Contact Lens, routing, reporting, queue configuration, AI-integrated journeys, external system integrations, and agile delivery collaboration.
Amazon Connect, Amazon Lex, Amazon Q in Connect, Contact Lens, Agent Workspace, NLX, ACXD, SaaS APIs, CRM, IVR, NLU
1mo
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Cx-QA/QC Specialist
Amarillo, Texas, United States
$130k-$160k/yr FieldFull Time
Vertex Innovations: Construction management and commissioning for data centers and telecommunications.
7+ YOE7+ years field construction QA/QC experience, bachelor's in engineering preferred, commissioning and data center experience, valid US driver's license, strong electrical/mechanical commissioning knowledge, familiarity with IEEE/NEC/NFPA/NETA.
Cx Alloy, Bluebeam, Procore
2w
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Bilingual CX Specialist (English & Spanish)
Austin or Texas
$16/hr RemotePart Time
Bilingual English/Spanish, customer service experience, 10-20 hrs/week (flexible), remote within Texas, strong communication, familiarity with CRMs is a plus.
Zendesk, Salesforce, Hubspot, SAP
2w
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Bilingual CX Specialist (English & Spanish)
Texas, United States
$16/hr RemotePart Time
Some customer service experience, full written and verbal proficiency in English and Spanish, ability to work 10-20 hours/week (flexible), comfortable with KPIs and targets, CRM experience a plus.
Zendesk, Salesforce, HubSpot, SAP, Mac
1w
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CX Events & Engagement - Events & Engagement Specialist II
League City, Texas, United States
OnsiteFull Time
2+ YOEBachelor's degree and 2–4 years of experience planning and executing engagement events, managing sponsorships, and coordinating event programs; related professional experience may replace the degree.
2mo
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Solutions Specialist
Alabama or Oklahoma or Mississippi or Philippines or United Kingdom or Nigeria or Kentucky or Kansas or Louisiana or Tennessee or Jamaica or Utah or Georgia or Texas or Virginia or Idaho or Iowa or Costa Rica or India
RemoteFull Time
Client-facing implementation experience; familiarity with APIs, integrations, and automation; hands-on with Zapier or Make a plus; SaaS administration and CX platform (Zendesk, Zoom) experience; strong communication and curiosity.
Zapier, Make, Zendesk, Zoom
1w
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Health & Benefits - AI Bot Optimization Specialist (Remote)
Oak Brook or Alabama or Arizona or Florida or Georgia or Iowa or Illinois or Indiana or Michigan or Minnesota or Missouri or North Carolina or Nebraska or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or West Virginia
$36-$40/hr RemoteFull Time
2+ YOERequires 2+ years in conversational AI, chatbot optimization, digital CX analytics, or CX systems administration; experience with CX metrics and strong analytical, testing, and communication skills.
Intercom Fin, Fin Voice, AI Insights, CX Score, Topics Explorer, Trends
2mo
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CXO Senior AI Automation Specialist
San Jose or Draper or New York City or Seattle or Los Angeles County or Austin or Houston or Massachusetts or Utah or Florida or North Carolina or California or United States
$97k-$143k/yr OnsiteFull Time
Experience automating CX workflows, deploying automations across Slack and Salesforce, measuring operational reliability, and partnering with data teams; familiarity with DevRev, Cresta, dbt, Redshift, and Trino is preferred. Must be authorized to work in the US (no visa sponsorship).
Slack, Salesforce, DevRev, Cresta, dbt, Redshift, Trino, MCP