15 deskside support specialist jobs at 12 companies in United States
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Jr. Deskside Support Specialist
Atlanta, Georgia, United States
OnsiteFull Time
DMI: Provides end-to-end digital transformation and managed IT services.
1+ YOEProvide Level 2 deskside IT support, troubleshoot desktops/laptops/peripherals, document incidents in ServiceNow, support installations/upgrades/relocations, participate in on-call rotations; high school diploma and 1+ years deskside experience; ITIL preferred; U.S. citizenship required.
DMI: Provides end-to-end digital transformation and managed IT services.
2+ YOEU.S. citizen with bachelor’s in IT or related field, 2+ years deskside support, ITIL preferred, experience with LAN kits/RAID workstations, asset management, mentorship, and emergency deployments.
WilmerHale: Global law firm providing comprehensive legal representation services.
3+ YOEMinimum 3 years IT client-service experience supporting desktop, mobile, AV and collaboration platforms; high school diploma required (college preferred); MOS/CompTIA/ITIL certifications preferred; strong customer service and troubleshooting skills.
Cogdell Memorial Hospital: Operates a hospital providing emergency and general medical services.
High school diploma required. A+ and NW+ preferred. Experience with Windows 10, Microsoft Office, basic networking, smartphones, servers, telecommunications, Dragon/voice recognition, and Active Directory. Ability to lift up to 51-100 lbs and work in clinical environments.
Windows 10, Microsoft Office, Active Directory, Dragon
PowerGrid Services: Provides construction and maintenance services for electric utility infrastructure.
Provide deskside technical support including troubleshooting hardware/software, maintaining OS and applications, applying security patches, managing user accounts in Active Directory, and documenting ticket resolutions.
Windows Desktop OS, Microsoft Office, Dell, Active Directory
G2IT: Provides IT systems integration and modernization for federal agencies.
2+ YOE2+ years service/help desk experience in enterprise IT, US citizenship, active DoD Secret clearance, IAT Level II (Security+ CE) required; Windows, Microsoft Office, and ITSM experience; BA/BS preferred.
Windows, Microsoft Office, BMC Remedy, IT Service Management (ITSM)
PowerGrid Services: Provides construction and maintenance services for electric utility grids.
Provide end-user technical support for desktops/laptops, troubleshoot hardware/software/network issues, perform repairs, install/configure OS and applications, apply security patches, and manage user accounts with Active Directory.
Windows Desktop OS, Microsoft Office, Active Directory, Dell
Brightli: Provides behavioral health, addiction recovery, and community support services.
4+ YOEBachelor's degree in computer science, information systems, or related field, or 4 years equivalent experience. IT asset management experience preferred; knowledge of ITIL, CMDB systems, and asset management software required.
Deskside IT Support Engineer (Mac/Apple Specialist) – On-Site
New York City, New York, United States
$70k-$80k/yrOnsiteFull Time
Xperteks: Provides managed IT and cybersecurity services for businesses.
3+ YOERequires 3+ years of deskside or desktop engineering experience, advanced macOS and iOS troubleshooting, MDM experience, customer service, communication, and independent ticket management.
macOS, iOS, Addigy, Autotask, ITGlue, Microsoft 365, Google Workspace, VPN
Myriad Advisor Solutions: Technology and operational support for financial advisory firms.
Entry-level technical support role requiring problem-solving, customer service, and basic IT knowledge; flexible scheduling and ability to handle deskside and remote support.
C3EL: Designs and integrates mission-critical command and control systems.
7+ YOEU.S. citizenship and ability to obtain Public Trust; 7+ years deskside IT support; HDI Technical Support Professional within 6 months; experience with Windows, Active Directory, Office 365, Google Workspace, SCCM, VTC, Zoom; JAMF preferred.
Microsoft Windows, Windows 11, Active Directory, Microsoft Office, Microsoft Office 365, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom, JAMF, Remedy, ServiceNow, Thin Client
C3EL: Designs and integrates mission-critical command and control systems.
7+ YOEU.S. citizen able to obtain Public Trust, 7+ years deskside support experience, HDI Technical Support Professional within 6 months, strong Windows/macOS diagnostics, Active Directory, Office 365/Google Workspace, remote tools, and customer service skills.
Microsoft Windows, Windows 11, macOS, iOS, JAMF, Remedy, ServiceNow, ITSM, Active Directory, Microsoft Office, Microsoft Office 365, Google Workspace, Bomgar, VPN, SCCM, VTC, Zoom, Thin Client
KARL STORZ: Developer and manufacturer of endoscopic medical equipment.
Provide phone and walk-up IT support, resolve incident and service request tickets, perform deskside support, asset management, and assist with documentation and projects; strong communication and SLA awareness required.
CACINYSE: CACI: Provides information technology and professional services to government clients.
5+ YOESupports PNT systems at Kirtland AFB; monitor/operate IT equipment, troubleshoot end-user and infrastructure issues, coordinate break/fix and inventories, and provide deskside support; requires IAT II cert and interim Secret clearance.