26 desktop services manager jobs at 23 companies in Brooklyn, MD
2mo
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Desktop Support Technician
Baltimore, Maryland, United States
OnsiteFull Time
5+ YOE5+ years in consulting or managed services, experience with Windows Server/Active Directory, Office 365/Azure, Microsoft Exchange and SharePoint Online; MCSE or CCNP (or progress), bachelor's degree or equivalent experience.
Microsoft Active Directory, Microsoft Office 365, Microsoft Azure, Microsoft Exchange, Microsoft SharePoint Online
1mo
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Desktop Support Technician I - Mid
Washington, District of Columbia, United States
$56k-$60k/yr OnsiteFull Time
3+ YOE3+ years IT service desk experience, 5+ years Active Directory administration, Microsoft 365 and Exchange Online experience, VPN and device management, ITSM proficiency, strong customer service and troubleshooting skills.
Active Directory, Microsoft 365, Exchange Online, SharePoint, Office, Windows, macOS, iOS, Android, VPN, IT Service Management (ITSM)
1mo
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Systems Administrator - NMCI Desktop Support
Springfield, Virginia, United States
$95k-$135k/yr OnsiteFull Time
3+ YOETS/SCI clearance required,3+ years service desk/desktop support experience,proficiency with Microsoft Windows and NMCI,ability to manage provisioning,ticketing,and inventory,meet DoD 8140/CSWF 451 requirements.
NMCI, Microsoft Windows
1d
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End-User Services Lead
Washington, District of Columbia, United States
$130k-$144k/yr OnsiteFull Time
6+ YOERequires 6–8 years of enterprise desktop and end-user computing experience, team leadership, Microsoft Intune, endpoint management, federal or comparable enterprise support, and current MD-102, CompTIA A+, and CompTIA Security+ certifications.
ITIL 4, Microsoft Intune, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Endpoint Manager, SCCM, Autopilot, VPN, Microsoft Azure Active Directory (Entra ID), NIST SP 800-53, ServiceNow
3mo
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Independent Occupancy Field Services Specialist
Dale City or Prince William County
OnsiteContract
0+ YOEIndependent contractor role needing own vehicle and mobile devices; pass background check; manage own schedule.
Smartphone, Mobile reporting apps, Desktop computer, Printer
2w
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Contact Center Operations Manager
Vienna, Virginia, United States
RemoteFull Time
2+ YOERequires active Secret clearance, 2–4 years in service desk, contact center, or customer support, strong analytics and reporting skills, and proficiency with ticketing, remote desktop, and spreadsheet systems.
ServiceNow, Salesforce, Zendesk, AWS, Microsoft Azure, Citrix, VMware, Microsoft Excel
1mo
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Systems Administrator II – Desktop Support
Springfield, Virginia, United States
OnsiteFull Time
3+ YOECWF ID 451 or equivalent certs or Bachelor's in related field, 3+ years managing enterprise IT, Windows Server/AD, RHEL, virtualization, backup/HA, scripting (PowerShell/Bash/Python), monitoring tools, and network services.
Windows Server, Active Directory, DNS, group policy, Red Hat Enterprise Linux (RHEL), VMware, Hyper-V, WSUS, Microsoft SCCM, Ansible, PowerShell, Bash, Python, Splunk, Nagios, SolarWinds, Grafana, MS SQL Server, Nutanix, DHCP, TCP/IP, VLAN
2w
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Technical Support Manager
Linthicum, Maryland, United States
$120k-$140k/yr OnsiteFull Time
2+ MgmtRequires 2+ years of recent team leadership, desktop support experience, ITIL and formal service management knowledge, ITSM platform experience, Microsoft 365 proficiency, vendor management, and approximately 10% travel.
ITSM, ITIL, SysAid, ServiceNow, Microsoft 365, HP, Dell
4w
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IT Support Services
Arlington or Sterling
$77k-$163k/yr OnsiteFull Time
5+ YOEU.S. citizen with active DoD Secret (TS/SCI preferred), 5+ years relevant experience including 3+ years helpdesk and MacOS/iOS support; BS in computer-related field or HS plus 7+ years; Security+ desired; VPN, virtual desktop, NetApp and asset-management experience.
Citrix, VMWare, NetApp ONTAP, SAN, VPN, MacOS, iOS, shell
1mo
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IT HELPDESK SPECIALIST
Washington or Manassas or Ashburn
OnsiteFull Time
Extensive enterprise desktop and endpoint management experience with Windows and macOS, Microsoft Intune and JAMF, identity management, advanced troubleshooting, and service desk leadership.
Microsoft Intune, JAMF, Ivanti, KACE, Windows, macOS, iOS, Android, AWS, Microsoft Entra ID (Azure AD), Active Directory, Windows Event Viewer, macOS Console
3w
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Technical Support Engineer
Ashburn or Washington
$30-$35/hr OnsiteFull Time
Hands-on desktop support and provisioning experience; imaging, asset management, device shipping, cabling, and strong customer service skills required.
Endpoint Central, Dell hardware diagnostics, Verizon, Symmetry, MFA, Microsoft Group Policy
2mo
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Field Support Senior Practitioner 6359713
Baltimore or Arlington or Cleveland or California or Colorado or District of Columbia or Illinois or Maryland or Massachusetts or Minnesota or New York or New Jersey or Washington or United States
$19-$29/hr OnsiteFull Time
3+ YOE3+ years desktop/end-user support experience; strong Windows and VDI (Citrix, VMware Horizon, Azure Virtual Desktop, w365) troubleshooting; familiarity with Active Directory, group policy, ITSM (ServiceNow, Jira Service Management); High School diploma/GED required.
Citrix, VMware Horizon, Azure Virtual Desktop, w365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Intune, SCCM, Jamf, Windows
20h
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SUPV IT SPECIALIST (CUSTSPT/PROJMGT)
Montgomery or Scott Air Force Base or Fort Detrick or Fort Meade or Oklahoma City or Chambersburg or Mechanicsburg or Lackland Air Force Base or Hill Air Force Base
$126k-$166k/yr OnsiteFull Time
1+ YOERequires one year of qualifying IT experience, including resolving global desktop issues, leading service desk technicians, and managing customer performance requirements, policies, and procedures.
Defense Information Systems Agency (DISA), Cyber Excepted Service (CES), Electronic Questionnaire
2d
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End User Specialist
Reston, Virginia, United States
$85k-$178k/yr OnsiteFull Time
High school diploma with relevant experience or bachelor's degree; active Secret clearance; enterprise IT, endpoint management, desktop support, Windows, Microsoft Office, troubleshooting, and customer service experience.
Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM/SCCM), Jamf, VMware Workspace ONE, Unified Endpoint Management (UEM), Microsoft 365, Microsoft Entra ID, Group Policy, Active Directory, Windows Autopilot, Microsoft Defender, BitLocker, Mobile Device Management (MDM), Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop, Citrix, VMware Horizon, PowerShell, Python, ServiceNow, Microsoft Office
1mo
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IT Support Specialist - TS/SCI with Polygraph
McLean, Virginia, United States
$80k-$108k/yr OnsiteFull Time
3+ YOE3+ years IT support experience, knowledge of desktop hardware/software, account management, network and telecom, strong customer service and communication; U.S. citizenship and TS/SCI with polygraph required.
2mo
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Senior Support Technician
Timonium or Frederick
HybridFull Time
Experience managing incidents and supporting desktops, servers, networking, backup/disaster recovery, Office 365, RMM/PSA tools; strong customer service and communication skills; professional IT certifications preferred.
Office 365, ConnectWise Manage, ConnectWise Automate, RMM, PSA, Azure Virtual Desktops, VPN, Remote Desktop Services, Datto, Fortinet
6d
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OCTO - DCPS Helpdesk Specialist Journeyman
Washington, District of Columbia, United States
$25-$30/hr FieldFull Time
6+ YOERequires 6–10 years of experience, onsite availability, DC travel, customer service skills, and technical expertise with Microsoft products, desktop software, operating systems, mobile devices, and incident management.
Microsoft Windows, Apple, Microsoft Office, Microsoft Project, Microsoft Visio, Microsoft Outlook, iPad, iPhone, Android
2w
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Senior Technical Editor
Washington, District of Columbia, United States
$65k-$85k/yr HybridFull Time
5+ YOERequires 5–7 years of technical or large-book production experience, a bachelor's degree in English or relevant publishing coursework, and skills in editing, proofreading, desktop publishing, project management, and digital production.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Adobe Creative Suite, Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Adobe Acrobat Pro, Chicago Manual of Style, WCAG
2mo
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Service Desk Technician (Level I / Level II)
Washington, District of Columbia, United States
RemoteFull Time
2+ YOE2+ years help desk experience, CompTIA A+ certification, Bachelor's in IT (or equivalent experience), ability to troubleshoot desktops, laptops, zero clients, manage accounts, and use ServiceNow.
ServiceNow, Windows Operating System, 10Zig zero clients
1w
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Tier 1 Service Desk Technician
Washington, District of Columbia, United States
$66k-$106k/yr OnsiteFull Time
2+ YOERequires active TS/SCI or Q/SCI clearance, IT support leadership experience, Windows desktop and productivity suite proficiency, directory services, authentication, ITSM, staff training, and QA audit experience.
Windows 10, Windows 11, ITSM, PKI
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