60 desktop support engineer jobs at 27 companies in New York City, NY
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Engineer, Desktop Support
New York, New York, United States
$90k-$110k/yrOnsiteFull Time
Balyasny Asset Management: Global multi-strategy investment firm managing diverse financial assets.
3+ YOERequires 3–5 years of corporate desktop support experience, Windows and Microsoft 365 expertise, endpoint hardware and mobile device support, VPN/Wi-Fi/VDI troubleshooting, and strong customer communication skills.
Microsoft Windows 10, Microsoft Windows 11, Microsoft 365, Citrix Cloud, Citrix DaaS, Azure Virtual Desktop, HP, Lenovo, MS Surface, Cisco IP Phones, Webex, Unified Communications Manager, Unity Connection, Microsoft Intune, iOS, Android, Zoom, Microsoft Teams, Neat, Poly, Yealink, Bloomberg Terminal, Bloomberg Anywhere, DNS, DHCP, VPN, Wi-Fi, VDI, Jira Service Management, Active Directory, Exchange Online, Windows Autopilot, PowerShell, Microsoft Configuration Manager
Balyasny Asset Management: Global multi-strategy investment firm managing diverse alternative asset classes.
3+ YOERequires 3–5 years of corporate desktop support experience, Windows and Microsoft 365 expertise, Active Directory, Exchange Online, VPN/Wi-Fi troubleshooting, mobile-device support, and strong communication skills.
Microsoft Windows 10, Microsoft Windows 11, Microsoft 365, Active Directory, Exchange Online, Citrix Cloud, Citrix DaaS, Azure Virtual Desktop, HP, Lenovo, MS Surface, Cisco IP phones, Webex, Unified Communications Manager, Unity Connection, iOS, Android, Microsoft Intune, Zoom, Teams, Neat, Poly, Yealink, Bloomberg Terminal, Bloomberg Anywhere, DNS, DHCP, VPN, Wi-Fi, VDI, Jira Service Management, Windows Autopilot, PowerShell, Microsoft Configuration Manager (ConfigMgr/MECM)
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Bachelor's degree or equivalent experience; hands-on Windows and macOS support, ITSM and remote support tools, hardware troubleshooting, networking knowledge, walk-in support, and security policy compliance.
Windows OS, macOS, ServiceNow, LAN, Microsoft Windows, Casper
Neumo: Provides integrated software and payment solutions for government agencies.
1+ YOE1–3 years desktop/support experience preferred; associate degree or equivalent; Windows and Microsoft 365 experience; Active Directory, Intune, Azure, PowerShell familiarity; strong customer service and troubleshooting skills.
Windows, Microsoft Office, Microsoft 365, Active Directory, Microsoft Azure, Microsoft Entra ID, Microsoft Intune, PowerShell
AQR Capital Management: Quantitative investment firm managing traditional and alternative strategies.
3+ YOE3+ years help desk experience, certifications preferred (Microsoft,A+,Network+), proficiency with Microsoft Windows, macOS, iOS and Service Now, strong oral communication and troubleshooting skills.
City of New York: Provides municipal services and administration for New York City.
2+ YOEMinimum two years of computer operations or data communications experience; certificate, degree, or equivalent combination of education and experience; authorization to work in the U.S.; ability to follow security and IT procedures.
Axtria: Provides AI-powered software and analytics for life sciences companies.
2+ YOERequires 2+ years as a system administrator, advanced Windows and networking skills, and experience with Active Directory, Office 365, cloud platforms, servers, Linux, and infrastructure support. Master's degree or equivalent and listed certifications preferred.
Windows 10, Windows 11, Active Directory, Microsoft Office 365, Linux, ADFS, Exchange 2010, LAN, WAN
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
4+ YOERequires 4–8 years in trader, front-office, or financial services IT support; Windows/Mac troubleshooting; Active Directory, Citrix, Microsoft 365, networking, ITSM, and trading platform experience.
Bloomberg Terminal, Refinitiv, Eikon, Reuters, Fidessa, OMS, EMS, ServiceNow, Remedy, Windows, Mac, Active Directory, Citrix, Microsoft 365, TCP/IP, DNS, ITIL
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
4+ YOERequires 4–8 years in trader, front-office, or financial services IT support; Windows/Mac troubleshooting; trading platforms; Active Directory, Citrix, Microsoft 365, networking, and ITSM tools.
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
4+ YOE4–8 years supporting traders, front-office users, or financial services IT; experience with trading platforms, Windows/Mac devices, Active Directory, Citrix, Microsoft 365, networking, and ITSM tools.
Bloomberg Terminal, Refinitiv, Eikon, Reuters, Fidessa, OMS/EMS, ServiceNow, ITSM, ITIL, Windows, Mac, Active Directory, Citrix, Microsoft 365, TCP/IP, DNS, Remedy
DRW: Technology-driven principal trading firm operating in global financial markets
2+ YOEProvide advanced desktop support across Windows/macOS/Linux; imaging and Windows 11 configuration; BitLocker/MBAM security; MEMCM/SCCM administration (2+ years); AD, Exchange, AirWatch, Zoom experience; able to lift 50-60 lbs.
Windows 11, macOS, Linux, Active Directory, Zoom, Teams, BitLocker, MBAM, Microsoft Office Suite, Outlook, Microsoft Excel, AirWatch, Microsoft Exchange, Apple Business Manager, MEMCM, SCCM, Intune, Windows Server
PalantirNasdaq: PLTR: Developing software platforms for data integration and analytics.
4+ YOE4+ years in desktop or help desk support; on-call rotation; travel up to 30%; strong Windows/macOS, networking, AD/Exchange/O365; experience with AI/LLMs; IT administration.
Millennium Management: Global alternative investment firm managing diverse investment strategies.
5+ YOE5+ years VIP/desktop engineering experience, bachelor’s in CS or related, strong Windows/macOS support, VC/AV and conferencing expertise, MDM experience (Intune/BlackBerry), Bloomberg/Refinitiv support, excellent communication.
Zoom, Webex, Windows 11, macOS, iOS, Android, Microsoft O365, Microsoft Exchange, Outlook, Microsoft OneDrive, Microsoft SharePoint, Intune, BlackBerry, Bloomberg, Refinitiv Eikon, Microsoft Office, SQL, MongoDB
Ontra: AI-powered automation software for private market legal workflows.
4+ YOERequires 4+ years of hands-on IT or help desk support, hardware/software troubleshooting, ticketing, AV and desktop support, and ability to lift 25–50 pounds. Experience with listed IT tools is a plus.
Freshservice, 1Password, Okta, Apple device management (MDM/JAMF or similar), Google Workspace, Zoom, Neat, Slack
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOERequires 6–8 years of experience supporting desktops, laptops, peripherals, hardware, software, networks, VPNs, and end users; reliable transportation and a clean driving history are required.
Lincoln IT: Provides managed IT and cybersecurity services for businesses.
3+ YOERequires 3+ years of help desk, desktop, or service desk experience; Windows, Microsoft 365, Active Directory, networking, device support, ticketing, customer service, and workload prioritization skills.
Microsoft Windows 10/11, Microsoft 365, Active Directory, Entra ID, Exchange Online, TCP/IP, DNS, DHCP, VPN, ConnectWise, NinjaOne, Datto RMM, Intune, Autopilot, PSA
Financial Technology Partners: Investment banking and advisory services for fintech companies.
1+ YOE1–3 years IT/desktop support experience; Windows 10/11 and Microsoft 365 administration; Active Directory administration; networking fundamentals; strong troubleshooting, documentation, and customer service skills.
Windows 10, Windows 11, Microsoft 365, Active Directory, NTFS, Microsoft Teams, Zoom, Microsoft Entra ID, Microsoft Intune, Windows Autopilot, Microsoft Azure, Remote Desktop Services (RDS), PowerShell, VLANs, VPNs, firewalls, SonicWall, Meraki, Nutanix, Linux
Made4net: Cloud-based supply chain and warehouse management software provider.
1+ YOEAssociate's degree or equivalent, 1+ years application/support experience, familiarity with Windows/IIS/SQL Server, Remote Desktop and VPN, customer-facing troubleshooting, willingness to travel monthly and participate in rotating on-call.
Shield Technology Partners: Provides operational support and capital for managed service providers.
2+ YOE2+ years helpdesk or desktop support experience; strong customer service; troubleshooting hardware/software/networking; documentation and escalation; familiarity with workstations, peripherals, and business applications.
Ascot Group: Global provider of specialty insurance and reinsurance underwriting services.
10+ YOEBachelor's degree or equivalent experience, 10+ years IT desktop experience with 7+ years executive‑grade support; expertise in Microsoft 365, Windows 11, Active Directory, Azure AD, Intune, AVD, conditional access, AV and boardroom support, and strong discretion and communication.
Microsoft 365, Microsoft SharePoint Online, Microsoft Windows 11, Microsoft Active Directory, Microsoft Azure Active Directory (Entra ID), Microsoft Intune, Microsoft Azure Virtual Desktop (AVD), Ascot Company Portal