3w
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Support Engineer
Atlanta, Georgia, United States
OnsiteFull Time
0+ YOEBachelor's degree required; 0–2 years experience; strong communication, problem-solving, data analysis, and customer-support skills; ability to analyze logs and create documentation.
2mo
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Support Engineering
Atlanta, Georgia, United States
HybridFull Time
1+ YOE1–3 years in software development or technical support; SQL and either Python or JavaScript; strong communication; eligible to work in continental US; background check and drug screening; data analysis skills.
SQL, Python, JavaScript
1w
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Support Engineer - Enterprise Platforms
Jacksonville or Milwaukee or Atlanta or New York City
$145k-$246k/yr HybridFull Time
Hands-on troubleshooting of Kubernetes-based production environments, customer-facing support experience, strong Linux, networking, logs/metrics, and incident resolution skills.
Kubernetes, Prometheus, Grafana, Loki, OpenTelemetry, Datadog, Splunk, Helm, Terraform, Flux, ArgoCD, Kafka, AWS, GCP, Azure, Linux, LLMs
3mo
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Technical Support Engineer
Atlanta or Independence or San Mateo
RemoteFull Time
3+ YOEBachelor’s degree or equivalent; 3+ years as a technical support engineer in a customer-facing role; strong communication; log analysis; SQL; Linux; Windows Server.
SQL, Linux, Windows Server, Databases
2w
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Application Support Engineer
Atlanta, Georgia, United States
HybridFull Time
5+ YOE5+ years application support experience, incident management, debugging and log analysis, strong analytical and communication skills, scripting/automation experience, ability to work with engineering and cross-functional teams.
JavaScript, HTML, CSS, REST APIs, JSON, XML, C#/.NET Framework, PowerShell, Python, Cursor
1mo
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Technical Support Engineer
Atlanta, Georgia, United States
$85k-$100k/yr HybridContract
3+ YOE3+ years technical support/engineering experience, bachelor’s in CS/IT or equivalent, hands-on network/security product experience (firewalls, VPNs, endpoint), protocol troubleshooting, customer communication, mentoring, scripting (Python/Bash) a plus; CCNA/CISSP/CEH desirable.
CrowdStrike, SentinelOne, Palo Alto, Cisco, Fortinet, tcpdump, HTTP Archive (HAR), Python, Bash
1w
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Expert ACH Support Engineer
Atlanta, Georgia, United States
OnsiteFull Time
Expertise in ACH/NACHA payments and payments platforms, strong SQL/Oracle skills, Linux/Unix experience, production support of transaction‑intensive systems, and payments domain knowledge.
SQL, Oracle Database, Linux, Unix, SFDC
1w
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ITIL Production Support Engineer
Atlanta or Charlotte or Dallas or New York City
$63k-$83k/yr OnsiteFull Time
5+ YOEBachelor's degree, 5+ years production/application support, strong ITIL knowledge, incident/problem/change/Major Incident management, SQL, ticketing and monitoring tool experience, cloud and scripting exposure.
ServiceNow, Remedy, Jira Service Management, SQL, Splunk, Dynatrace, AppDynamics, Datadog, Grafana, Azure, AWS, GCP, PowerShell, Python, Shell
2mo
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Staff Operational Support Engineer
Atlanta, Georgia, United States
$137k-$187k/yr OnsiteFull Time
5+ YOE5+ years in operational/support roles for production streaming or OTT services; experience with incident ownership, IaC, monitoring tools, CDN/DRM/WebRTC, on-call rotations, strong communication and troubleshooting skills.
Terraform, Helm, Kubernetes, GitOps, CI/CD, Grafana, Kibana/ELK, Prometheus, Loki, HLS, DASH, CMAF, WebRTC, DRM, CDN
4h
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Sr. Technical Support Engineer I
Atlanta or Portland or Pleasanton
$105k-$115k/yr HybridFull Time
5+ YOEAdvanced IT/networking/database/SaaS support experience, 5+ years in support delivery (or 8+ industry equivalent), college degree or equivalent, industry certifications preferred, CRM and JIRA/Confluence proficiency.
Salesforce, CRM, Microsoft business applications, JIRA, Confluence, AWS
2d
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Senior IT Support Engineer
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOE2+ years help desk/IT support experience; Windows 10/11, Microsoft 365, Azure AD (Entra ID), Intune, ServiceNow, and basic networking (TCP/IP, DNS, VPN) proficiency; strong troubleshooting and communication; background check and drug screen required.
Windows 10, Windows 11, Microsoft 365, Azure Active Directory (Entra ID), Microsoft Intune, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, ServiceNow, SCCM, MECM, TCP/IP, DNS, VPN
2mo
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IT Site Support Engineer
Newnan, Georgia, United States
OnsiteFull Time
Provide IT end-user support, desktop/software/hardware maintenance, and issue resolution with travel 10-25%.
Microsoft Windows, Microsoft Office, MS Outlook, Antivirus, Active Directory, Exchange, LAN/WAN, Networking, Mobile device management
3mo
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Controls Engineer Technical Support
Grand Rapids or Wauwatosa or Atlanta or Plano
$65k-$140k/yr OnsiteFull Time
3+ YOE3–5 years in technical support for material handling, automation; strong PLC troubleshooting; ERP/CRM familiarity; customer-service focused.
Allen-Bradley PLC, Siemens PLC, Modicon PLC, ERP, SAP, Oracle, Salesforce Service Cloud
2w
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Application Support Engineer
Atlanta, Georgia, United States
$71k-$157k/yr RemoteFull Time
Troubleshoot and triage production application issues using Datadog, analyze logs/metrics, communicate with stakeholders, and coordinate cross-functional teams for timely resolution.
Datadog, Amplitude
2w
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Field Support Engineer
Atlanta or Georgia
FieldFull Time
3+ YOE3+ years troubleshooting and repairing diagnostic equipment, valid driver's license, strong technical and customer service skills, knowledge of Windows operating systems and database/internet software.
Windows 10, Windows 7, Windows NT, Windows XP, DOS
2mo
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Manufacturing Support Engineer
Scottdale, Georgia, United States
$70k-$90k/yr OnsiteFull Time
3+ YOEBachelor's in manufacturing/industrial/mechanical engineering; 3+ years in manufacturing; BOM management; NetSuite ERP; Lean/Six Sigma; cross-functional collaboration.
NetSuite
1mo
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Biometrics Technical Support Engineer
New York City or Atlanta or United States
$50k-$62k/yr RemoteFull Time
2+ YOE2+ years supporting remote desktop, systems administration, or IT operations in a Windows environment; Associate's degree preferred; knowledge of TCP/IP, Exchange/Outlook, Active Directory, Citrix, and Microsoft Office; strong communication and troubleshooting skills.
Microsoft Office, Microsoft Outlook, Microsoft Exchange, Citrix, Active Directory, TCP/IP
1d
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Agentforce & Data 360 Technical Support Engineer
Atlanta or Chicago or Seattle or Indianapolis or Bellevue
$81k-$122k/yr HybridFull Time
U.S. citizenship required. Customer-facing software support experience; familiarity with HTML, JavaScript, CSS or APEX; Salesforce/CRM and API experience; database/RDBMS and SQL knowledge; strong troubleshooting and communication skills.
HTML, JavaScript, CSS, APEX, Salesforce, API, SQL, Agentforce, Data 360, Sales Cloud, Service Cloud, Data Cloud
2w
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Principal AI-Driven Enterprise Support Engineer
Seattle or Atlanta or Hoboken or Richardson or Sandy or United States
HybridFull Time
10+ YOE10+ years supporting enterprise SaaS/CCaaS, experience leading high-severity escalations, strong executive presence, technical troubleshooting across integrations/telephony/APIs, and experience leveraging AI-enabled workflows.
NICE CXone, Genesys, Cisco, Amazon Connect, Five9, APIs
1mo
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Oracle Cloud PPM - Application Support Engineer
Atlanta or St. Petersburg or Tampa or Dallas
$54k-$196k/yr HybridFull Time
3+ YOEMinimum 3 years hands-on Oracle Cloud PPM support experience; Bachelor's degree or equivalent (or 12 years work experience); ability to analyze and resolve complex software issues, collaborate with stakeholders, and maintain documentation.
Oracle Cloud PPM, Oracle Cloud Financials Project Management, Oracle Cloud Financials Project Costing