3w
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Developer Support Engineer
San Francisco, California, United States
$157k-$205k/yr HybridFull Time
Braintrust: Platform for evaluating and monitoring AI model performance.
1+ YOE1+ year supporting developer-facing products, ability to read/debug Python or TypeScript, API/SDK troubleshooting, on-call participation, strong communication and problem-solving skills.
Python, TypeScript, Slack, OpenAI, Anthropic, Terraform, Kubernetes
4w
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1mo
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Support Engineer
San Francisco, California, United States
$85k-$100k/yr OnsiteFull Time
Experience in developer-facing support, proficiency with Git/GitHub, MDX/Markdown, IDEs; CS degree/bootcamp or equivalent through projects; ability to debug repos and customer setups; excellent written communication.
Plain, Git, GitHub, MDX, Markdown, IDEs, Retool, LLM
2mo
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Support engineer
San Francisco or New York City
$132k-$167k/yr HybridFull Time
5+ YOESenior support engineer with 5+ years in enterprise B2B SaaS, strong AWS/GCP, Python, REST APIs, and debugging skills.
AWS, GCP, Python, SDKs, SSO/SCIM, Jira, Grafana, Datadog, REST API
3mo
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Global Product Support Engineer
Santa Clara, California, United States
$124k-$171k/yr OnsiteFull Time
Engineering experience supporting product development and field support, including procedure and BKM development, failure analysis, CAPA participation, and willingness to travel (~10%).
3w
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Support Engineer
San Francisco, California, United States
$120k-$170k/yr OnsiteFull Time
Technical support experience working queues and tickets, diagnosing and reproducing customer issues, submitting fixes, strong customer focus and metrics-driven problem solving.
LiteLLM
2w
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Support Engineer
San Francisco, California, United States
$110k-$120k/yr OnsiteFull Time
2+ YOE2+ years technical support/QA/TA experience, SQL querying, familiarity with at least one programming language, business English, strong communication and problem-solving skills.
SQL, APIs, iOS, Android, LLM
3mo
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Customer Support Engineer
San Francisco, California, United States
$125k-$200k/yr OnsiteFull Time
2+ YOE2+ years in technical support or developer support; strong Linux; proficiency in Python and TypeScript; excellent written communication; documentation mindset; calm under pressure; excited to work in person from San Francisco.
Python, TypeScript, Linux, tcpdump, systemd, DNS, routing, firewalls
2mo
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
1mo
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Customer Support Engineer
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
FHIR, HL7, SMART on FHIR, Pylon
1mo
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L3 Support Engineer
Bengaluru or San Mateo or Singapore or Australia or Portugal or South America
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years in support; strong troubleshooting, OS/cloud/server administration, ticketing and remote support experience; excellent communication and leadership; willing to join 24/7 on-call rotation.
3mo
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AI Support Engineer
San Francisco or New York City
OnsiteFull Time
2+ YOE2+ years in a technical role; BS in CS/Software Engineering; distributed computing, containers; Python/Java/Go; strong problem solving and customer-facing skills; startup mindset; interest in AI/ML.
Docker, Kubernetes, Python, Java, Go
2w
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AIOps Support Engineer
San Ramon, California, United States
$110k-$120k/yr OnsiteFull Time
6+ YOEAdministration/support of enterprise AI platforms, GitHub management, SSO and access governance, API and CI/CD troubleshooting, log analytics, and Azure infrastructure knowledge.
Azure AI Foundry, GitHub, Claude, Gemini, Log Analytics
3mo
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Support Engineer (SF)
San Francisco or London
$150k-$180k/yr HybridFull Time
Experience as a Support Engineer in a early-stage or scaling B2B SaaS; strong API/logs/SQL skills; own SF hours; proactive, clear communicator.
SQL, APIs, Webhooks, SDKs, Logs, SaaS
1mo
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MTS - Support Engineer
Palo Alto, California, United States
OnsiteFull Time
Provide real-time and ticketed technical support, triage and reproduce bugs, fix small issues, and build automation to reduce recurring tickets; technical depth and platform thinking required.
Apple Messages for Business, Zendesk, X, Discord, TypeScript, Python, GitHub
1d
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Global Process Support Engineer
Santa Clara, California, United States
$124k-$171k/yr OnsiteFull Time
Develop procedures and BKMs, participate in FMECA/CAPA/FA, support build & test, create technical manuals and training, and collaborate with manufacturing, quality, and reliability.
1mo
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Dedicated Support Engineer
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yr HybridFull Time
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
SQL
1mo
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Senior Support Engineer - Americas
San Francisco or New York City or London or North America
RemoteFull Time
6+ YOE6+ years technical support experience; strong troubleshooting in distributed, cloud-native systems; experience with on-call tools and monitoring (Opsgenie, Datadog); strong written and verbal communication; customer-facing enterprise support experience.
Opsgenie, Datadog On-call, Datadog, Kubernetes, Hetzner, Equinix, OVH, AWS
3mo
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Technical Support Engineer
Brisbane, California, United States
$72k-$85k/yr HybridFull Time
3+ YOE3-6 years in technical support; hardware+software experience; strong log analysis; troubleshoot across systems; phone-first support; ownership mindset.
Salesforce, NetSuite, Zendesk, Jira
6d
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Customer Support Engineer
San Francisco or New York City or Barcelona
HybridFull Time
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Stripe, Ramp, Salesforce, Pylon, Linear, AI, LLM