2mo
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Developer Support Engineer
Cambridge, Massachusetts, United States
$125k-$135k/yr OnsiteFull Time
2+ YOE2–5 years in software engineering, technical support, or debugging-heavy roles; strong problem solving; code reading/modification (Python/TypeScript); excellent communication; calm under pressure; wants onsite collaboration.
Python, TypeScript
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
3d
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Customer Support Engineer
Boston, Massachusetts, United States
$80k-$93k/yr HybridFull Time
1+ YOE1+ year support engineering experience (1–2 yrs) and 6+ months developer experience; programming in Javascript/Python/Ruby/PHP/Java/C#; HTML/CSS/JavaScript knowledge; strong written communication and troubleshooting skills.
Javascript, Python, Ruby, PHP, Java, C#, HTML, CSS, Selenium, Appium, Jenkins, Bamboo, JUnit, TestNG, Protractor, Cucumber, Capybara, Jasmine, Mocha, Karma, Cypress, Unix, HTTP
1mo
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Support Engineer
Boston, Massachusetts, United States
RemoteFull Time
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Zendesk, PLM, PIM, APIs
3mo
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Product Support Engineer
Norwood, Massachusetts, United States
$90k-$100k/yr OnsiteFull Time
Technical or scientific graduate with a customer focus; strong communication; global mindset; able to engage with customers and support sales with product demonstrations.
Microsoft Office, CRM, Product Demonstration
2mo
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Frontline Support Engineer
Boston, Massachusetts, United States
$66k-$74k/yr OnsiteFull Time
Provide hands-on desktop support in a multi-platform environment; maintain and secure desktop systems; monitor help desk and assist research staff.
Windows, MacOS, Linux, Configuration Management, Scripting
2mo
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Support Engineer III
Boston, Massachusetts, United States
$102k-$127k/yr OnsiteFull Time
10+ YOEBS in Computer Science or engineering; 10+ years software development or maintenance; Unix/Linux or Windows experience; strong communication; healthcare IT experience valued.
Object-oriented programming, Web, Databases, SQL, AI, High availability, Unix, Linux, Windows
2w
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IT Support Engineer
Waltham, Massachusetts, United States
$51k-$80k/yr OnsiteFull Time
2+ YOE2+ years technical support experience, knowledge of Windows/MacOS, Active Directory and Jamf basics, ability to troubleshoot desktop/hardware/web apps, train users, and follow ITIL practices.
Windows, MacOS, Active Directory, Jamf
2w
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IT Support Engineer
Boston, Massachusetts, United States
$95k-$140k/yr HybridFull Time
2+ YOE2+ years IT support, strong macOS administration, Jamf Pro, Google Workspace and Okta experience, scripting (Python/Bash/Google Apps Script), REST APIs, Okta Workflows, and fluent English.
Jamf Pro, Google Workspace, Okta, Okta Workflows, Slack, Atlassian, GitHub, Zoom, REST APIs, Python, Bash, Google Apps Script, Cursor, Claude Code, OpenAI APIs, Kandji, Intune, Microsoft 365, Jira Service Management
1mo
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Application Support Engineer
Somerville, Massachusetts, United States
$80k-$140k/yr OnsiteFull Time
3+ YOE3+ years in production operations/SRE/technical support; Linux admin and networking knowledge; scripting (Python, Bash, PowerShell); experience with client onboarding, monitoring/observability, and incident remediation.
Linux, Python, Bash, PowerShell, Docker, ECS, Kubernetes, Kafka, Kinesis, VMware, MetaTrader 4 (MT4), MetaTrader 5 (MT5), Go, Java, .NET, FIX, API
3w
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Robotics Support Engineer
Boston or Massachusetts
$96k-$115k/yr HybridFull Time
Troubleshoot robotic kitchen systems, support operators and field technicians, analyze logs/Datadog, recreate issues in lab, and produce clear SOPs; strong communication and engineering mindset required.
Jira, Datadog
3mo
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Software Support Engineer
Wilmington, Massachusetts, United States
$82k-$113k/yr HybridFull Time
2+ YOE2+ years in technical support/NOC; Bachelor's degree in engineering or related field; strong problem-solving; Python scripting; Linux/Unix experience; on-call availability; ability to work cross-functionally.
Python, Linux/Unix, Tableau, PowerBI, Data Warehouses, C, C++, JavaScript
3mo
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Product Support Engineer
New York or Los Angeles or Chicago or Seattle or San Francisco or San Diego or Reston or Santa Monica or Palo Alto or Washington DC or Boston or Colorado
$120k-$175k/yr HybridFull Time
4+ YOE4+ years in application/product support or QA; experience with SaaS/enterprise web apps; strong diagnostic skills; familiarity with APIs, authentication, data validation; able to work extended hours and travel; proficient with Azure DevOps, Jira, Confluence.
Azure DevOps, Jira, Confluence, SQL, JSON, XML
3w
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Principal Engineer, Technical Support– PowerMax Support
Cork or Hopkinton
OnsiteFull Time
5+ YOE5+ years supporting enterprise storage; strong knowledge of RAID, SRDF, LREP, iSCSI, SAN, networking, virtualization; familiarity with Kubernetes; excellent communication and problem-solving skills.
SRDF, LREP, iSCSI, Kubernetes, SAN
2mo
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
1mo
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Product Support Engineer
Cambridge or United States
$127k-$228k/yr HybridFull Time
8+ YOE8+ years in technical support/escalation (L3/L4) for cloud solutions; bachelor's degree or equivalent experience; troubleshooting with Wireshark, browser dev tools, Fiddler; knowledge of HTTP/S, TLS/SSL, reverse proxy, DNS, SAML/Kerberos/NTLM/OIDC/OAuth2, TCP/IP, Linux; Python, virtualization, and container experience; eligibility for Secret cleara...
Wireshark, browser developer tools, Fiddler, Python, Linux, VMware, AWS, Azure, Linode, Kubernetes, Docker, Microsoft Server Technologies, HTTP/S, TLS/SSL, SAML, Kerberos, NTLM, OIDC, OAuth2
3w
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Software Support Engineer (.Net/SQL)
Needham, Massachusetts, United States
$90k-$115k/yr HybridFull Time
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
C#, Java, Python, NodeJS, .NET, Browser dev tools, ElasticSearch, Splunk, Wireshark, MSSQL, DB2, Oracle, MySQL, SQL, SDLC, agile
2w
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Benchtop Support Engineer
Boston, Massachusetts, United States
$110k-$120k/yr OnsiteFull Time
6+ YOEExperience with Active Directory, identity and access management, endpoint security (CrowdStrike), Windows administration, ServiceNow, PowerShell, ITIL, and lab/instrument environments; bachelor in computer science preferred.
Active Directory, RC4, NTLM, Kerberos, Sailpoint, CrowdStrike Falcon, NuGenesis (SDMS), Empower (Waters), ServiceNow, BeyondTrust, Microsoft Windows Server, Windows 10, Windows 11, PowerShell
2w
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IT Support Engineer I
Framingham, Massachusetts, United States
$55k-$65k/yr HybridFull Time
2+ YOE2+ years IT support experience; proficiency with Windows and Mac OS, networking, MS Office; strong communication and problem-solving skills.
Windows 10, Windows 11, Mac OS, MS Office, Word, Excel, Outlook, VMware, IPSec VPNs, SSL VPN, RADIUS, 802.11x, Active Directory, Linux OS, Mac OS X Server, Google Apps, Windows Server (2012,2016,2019), Cisco IOS, Powershell, JAMF Pro
2w
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IT Support Engineer I
Framingham, Massachusetts, United States
$55k-$65k/yr HybridFull Time
2+ YOE2+ years IT support experience; proficiency with Windows and Mac OS, networking, Microsoft Office; strong communication and problem-solving skills.
Windows 10, Windows 11, Mac OS, Microsoft Word, Microsoft Excel, Microsoft Outlook, Active Directory, VMware, IPSec VPNs, SSL VPN, RADIUS, 802.11x, Linux OS, Mac OS X Server, Google Apps, Windows Server, Cisco IOS, Powershell, JAMF Pro