1mo
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Support Engineer (Tier 2)
Toronto or New York City or Israel or Ukraine
RemoteFull Time
3+ YOE3+ years B2B SaaS technical support/TAM experience; SSO (SAML, OIDC, SCIM), log analysis, APIs/webhooks, CI/CD integrations, developer tooling, strong communication and English proficiency.
SSO, SAML, OIDC, SCIM, APIs, webhooks, CI/CD, AppSec
1mo
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Technical Support Engineer
Toronto, Ontario, Canada
$100k-$125k/yr HybridFull Time
4+ YOE4+ years in technical support, systems engineering, or software development; mastery of Python/JavaScript/Java/Ruby; deep systems and distributed tracing knowledge; familiarity with LLM orchestration and AI tooling; exceptional communication.
Python, JavaScript, Java, Ruby, React, GitHub, Discord, CI/CD, SDKs, APIs, Model Context Protocol (MCP), Sentry, Seer, LLM, RAG
1w
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Support Engineer - Proficient
Toronto, Ontario, Canada
$55k-$90k/yr OnsiteFull Time
Provide business functional support, analyze processes, troubleshoot system issues, create documentation and training, and collaborate with stakeholders.
W360 suite (MPower and Document center)
4w
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IT Support Developer
Toronto or China or North America
$80k-$100k/yr HybridFull Time
3+ YOEBachelor's degree in CS or network engineering, 3+ years enterprise networking/IT support (5+ for deep architecture), strong networking protocols knowledge, VMware, firewall and hybrid cloud experience, Chinese and English communication.
FortiGate, VMware, AWS, VPC, Security Groups, Route 53, SD-WAN, SASE, VPN, Wi-Fi controller
3w
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Technical Support Engineer
Toronto, Ontario, Canada
$60k-$75k/yr HybridFull Time
3+ YOE3+ years in technical/platform/support engineering in SaaS, ability to investigate and resolve complex multi-system issues, comfort with configuration logic/JSON, strong written/verbal communication, familiarity with ticketing systems.
JSON, Jira, HubSpot, SQL
1mo
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Technical Support Engineer
Tonawanda or Burr Ridge
$90k-$132k/yr OnsiteFull Time
4+ YOEBachelor's degree in Engineering or 4+ years technical experience; hands-on plant operations/maintenance experience; strong troubleshooting, communication, and project skills; experience with EAM systems; up to 30% travel and occasional after-hours support.
Enterprise Asset Management (EAM)
3w
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Technical Support Engineer
Hallandale Beach or Lisbon or Toronto
$104k-$130k/yr RemoteFull Time
1+ YOE1+ years technical support and 1+ year blockchain experience; advanced scripting (Python, GoLang, Ruby, Bash); internet protocols knowledge; Terraform/Ansible experience; Linux host management; Stripe experience; strong communication and debugging skills.
Python, GoLang, Ruby, Bash, DNS, TCP/SSL, HTTP, Ethereum JSON RPC, Terraform, Ansible, Salt, Puppet, Chef, Linux, Stripe, CLI
1mo
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NX CAM Support and Post Developer
Buffalo or East Aurora
$95k-$135k/yr OnsiteFull Time
5+ YOEBachelor's or equivalent experience, 4+ years NX CAM experience, Post Builder/Post Configurator experience, NX CAD/Siemens Teamcenter preferred, experience with machine controls, software development aptitude, strong communication skills.
NX, Post Builder, Post Configurator, NX CAD, Siemens Teamcenter
4w
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Production Support Engineer (Salesforce)
Toronto, Ontario, Canada
$80k-$90k/yr OnsiteFull Time
7+ YOE7+ years in application/production support, experience with ITIL incident/problem/change processes, scripting/automation (Python), Linux/Windows and SQL, monitoring and DevOps/CI-CD tools, strong stakeholder and communication skills.
Python, Linux, Windows, SQL, Geneos, AppDynamics, Dynatrace, Control-M, Autosys, Jenkins, GitHub, Ansible, AWS, Docker, Kubernetes, Salesforce, Dealogic, Capital IQ
3w
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Technical Support Engineer- Canada
Toronto, Ontario, Canada
HybridFull Time
3+ YOE3+ years in technical support; strong customer-facing skills; experience with JSON, SQL, APIs, webhooks; log analysis and debugging; familiar with GCP, Jira, Intercom, Notion; excellent English; located in North America.
JSON, SQL, APIs, webhooks, GCP, Jira, Intercom, Notion
3w
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Contract Product Support Engineer
Toronto, Ontario, Canada
HybridFull Time
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
2+ YOE2+ years product/technical support experience; troubleshoot software and distributed systems; knowledge of Microsoft Exchange, SMTP, Windows, Active Directory, IIS; experience with Zoom/WebEx; Salesforce experience preferred; must be legally eligible to work in Canada.
Active Directory (AD), Microsoft Exchange, SMTP, Microsoft Windows, Internet Information Server (IIS), Zoom, WebEx, AWS, Power shell, Salesforce
1mo
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Technical Support Engineer - VTS
Buffalo, New York, United States
$50k-$79k/yr HybridFull Time
2+ YOE2+ years technical support experience, high school diploma, strong verbal/written skills, Microsoft O365 knowledge, experience with webservers/databases (Apache, IIS, MySQL, MSSQL, PostgreSQL), networking protocols (DNS, HTTP/HTTPS, FTP), basic Linux, APIs (JSON/REST/OAuth), and availability for weekends/after-hours.
Ingram Micro Xvantage, Symantec, Acronis, Dropbox, Microsoft O365, Microsoft Azure, AWS, GCP, Apache, IIS, MySQL, MSSQL, PostgreSQL, DNS, HTTP, HTTPS, FTP, Linux, JSON, REST, OAuth, Bash, Python, PowerShell, PHP, SQL, Docker, Kubernetes, JIRA, Conluence
2d
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Sr. Technical Support Engineer (Edwards Vacuum)
Buffalo, New York, United States
$77k-$119k/yr OnsiteFull Time
5+ YOEBachelor’s in engineering or equivalent, 5+ years relevant engineering experience, product failure analysis and root-cause skills, cross-functional collaboration, ability to perform desk and shop-floor investigations.
CAD
3d
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Application Support Engineer
Toronto, Ontario, Canada
$90k-$95k/yr HybridFull Time
3+ YOE3+ years troubleshooting enterprise applications; 2+ years with MySQL/PostgreSQL/MongoDB, NodeJS, and frontend JS; Linux familiarity and AWS experience; strong communication and problem-solving.
Typescript, Modern JavaScript (ES2015+), Angular, AngularJS, ReactJS, MySQL, MongoDB, PostgreSQL, Redis, RabbitMQ, NodeJS, Linux, AWS, GitLab CI, Docker, Kubernetes, Streamsets, Stitch, Segment
1d
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Enterprise Platform Support Engineer
Toronto, Ontario, Canada
$87k-$114k/yr HybridFull Time
5+ YOE5+ years enterprise application support experience; bachelor’s degree preferred; strong Microsoft 365 and Azure expertise; experience with monitoring, incident/problem management, PowerShell scripting, and AI/Copilot governance.
Microsoft 365, Microsoft SharePoint, Microsoft Teams, Power Apps, Power Automate, Copilot Studio, Agent Builder, Azure, Azure Monitor, Application Insights, PowerShell, Entra ID
2d
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PAM Solution Support Engineer (269119)
Toronto, Ontario, Canada
OnsiteFull Time
3+ YOE3–5 years supporting PAM or security solutions, hands-on CyberArk experience, PowerShell/SQL scripting, Windows/Linux, AD/Azure AD/LDAP knowledge, Power BI and CI/CD familiarity, leadership and stakeholder communication.
CyberArk Vault, CyberArk PVWA, CyberArk PSM, CyberArk CPM, PowerShell, SQL, Active Directory, Azure AD, LDAP, Power BI, CI/CD
2mo
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Software Engineer, CMS (Registry Support)
Toronto, Ontario, Canada
$100k-$150k/yr HybridFull Time
Hands-on .NET/C#, AWS, CI/CD, Angular/TypeScript, SQL Server; production support; incident response; on-call; strong collaboration and ownership.
NET, C#, AWS, EC2, S3, CloudWatch, IAM, CI/CD, GitHub Actions, Angular, TypeScript, REST APIs, SQL Server, New Relic, Datadog
3mo
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KDB Product Support Engineer
Toronto, Ontario, Canada
HybridFull Time
2+ YOEKDB+/q experience; Linux/Unix; SQL; strong problem-solving and communication.
kdb+/q, Linux, SQL, Kafka, Solace, Python, Shell, ITIL
1mo
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Senior Customer Support Engineer
Dallas or Toronto
$78k-$112k/yr HybridFull Time
Expertise in video conferencing/AV products, advanced Windows and macOS, Zoom/Microsoft Teams/Google Meet, networking, Microsoft Office 365/Exchange/Azure AD/SSO, strong customer communication; bachelor’s degree or equivalent experience.
Zoom, Microsoft Teams, Google Meet, Windows, Mac OS, Android, iOS, Microsoft Office 365, Microsoft Exchange, Microsoft Azure AD, SSO
2w
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Lead Infrastructure Support Engineer
Toronto, Ontario, Canada
HybridFull Time
8+ YOE8+ years server administration (Linux/Windows), 2+ years Microsoft Azure, experience with VMware, OpenShift, monitoring, backup/recovery, strong troubleshooting and documentation skills.
Linux, Microsoft Windows, VMware, Microsoft Azure, OpenShift, Application Insights, Databricks, Rubrik, Azure Backup Vault, AutoSys, FeedHub, DevOps