568 developer support jobs at 374 companies in Napa, CA
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Developer Support Engineer
San Francisco, California, United States
$157k-$205k/yrHybridFull Time
Braintrust: Platform for evaluating and monitoring AI model performance.
1+ YOE1+ year supporting developer-facing products, ability to read/debug Python or TypeScript, API/SDK troubleshooting, on-call participation, strong communication and problem-solving skills.
Mintlify: AI-powered platform for generating and hosting software documentation.
Experience in developer-facing support, proficiency with Git/GitHub, MDX/Markdown, IDEs; CS degree/bootcamp or equivalent through projects; ability to debug repos and customer setups; excellent written communication.
LiteLLM: Open-source AI gateway for standardizing LLM API access.
Technical support experience working queues and tickets, diagnosing and reproducing customer issues, submitting fixes, strong customer focus and metrics-driven problem solving.
AppsFlyer: Provides mobile marketing attribution and data analytics software.
2+ YOE2+ years technical support/QA/TA experience, SQL querying, familiarity with at least one programming language, business English, strong communication and problem-solving skills.
E2B: Open-source cloud infrastructure for running autonomous AI agents.
2+ YOE2+ years in technical support or developer support; strong Linux; proficiency in Python and TypeScript; excellent written communication; documentation mindset; calm under pressure; excited to work in person from San Francisco.
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
Metriport: Provides an open-source API for healthcare data interoperability.
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
Cognition: Developing autonomous AI agents for software engineering.
2+ YOE2+ years in a technical role; BS in CS/Software Engineering; distributed computing, containers; Python/Java/Go; strong problem solving and customer-facing skills; startup mindset; interest in AI/ML.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEAdministration/support of enterprise AI platforms, GitHub management, SSO and access governance, API and CI/CD troubleshooting, log analytics, and Azure infrastructure knowledge.
Azure AI Foundry, GitHub, Claude, Gemini, Log Analytics
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yrHybridFull Time
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
San Francisco or New York City or London or North America
RemoteFull Time
Validation Cloud: Provides infrastructure for blockchain node access and digital asset staking.
6+ YOE6+ years technical support experience; strong troubleshooting in distributed, cloud-native systems; experience with on-call tools and monitoring (Opsgenie, Datadog); strong written and verbal communication; customer-facing enterprise support experience.
Rillet: AI-native ERP software for finance and accounting teams
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Retool: Software platform for building custom internal business applications.
3+ YOE3+ years in support/advocacy or developer education; strong JavaScript and web development; experience with SQL/NoSQL databases and API authentication; excellent English communication; capable of building scalable knowledge content.
Ashby Lumber: Retailer of lumber, hardware, and building materials for construction.
2+ YOE2+ years IT support experience troubleshooting Windows, desktop apps, networking, mobile devices (iOS/Android) and supporting users; working knowledge of Windows 11 and Linux, Google Workspace, MDM, Active Directory basics; ability to lift 50 lbs and work onsite in Concord, CA.
Windows 11, Linux, Microsoft Office, Chrome, Google Workspace, MDM, iOS, Android, VOIP, Microsoft Active Directory, Microsoft Group Policy, Epicor Eagle Point of Sale, Proxmox, Proxmox Backup Server, Mikrotik, Ubiquiti, Tailscale, Zerotier
SAICNASDAQ: SAIC: Provides government and defense clients with technology and engineering services.
7+ YOEMust obtain Public Trust, 7+ years deskside IT support experience, degree (or HS+6yrs), HDI certification within 6 months, strong customer service, Windows and macOS troubleshooting, AD, Office 365, VPN, and conference room/VTC support.
Microsoft Windows, MAC OS, Microsoft Office 365, Google Workspace for Enterprise, VPN, Active Directory, Thin Client, JAMF, Remedy, ServiceNow, Bomgar, SCCM, VTC, Zoom