1,077 developer support jobs at 556 companies in San Jose, CA
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Developer Support Engineer
San Francisco, California, United States
$157k-$205k/yrHybridFull Time
Braintrust: Platform for evaluating and monitoring AI model performance.
1+ YOE1+ year supporting developer-facing products, ability to read/debug Python or TypeScript, API/SDK troubleshooting, on-call participation, strong communication and problem-solving skills.
Mintlify: AI-powered platform for generating and hosting software documentation.
Experience in developer-facing support, proficiency with Git/GitHub, MDX/Markdown, IDEs; CS degree/bootcamp or equivalent through projects; ability to debug repos and customer setups; excellent written communication.
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Design, implement, and operate AI solutions to support Apple Sales and improve customer experiences; strong problem solving and collaboration with sales stakeholders.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Engineering experience supporting product development and field support, including procedure and BKM development, failure analysis, CAPA participation, and willingness to travel (~10%).
LiteLLM: Open-source AI gateway for standardizing LLM API access.
Technical support experience working queues and tickets, diagnosing and reproducing customer issues, submitting fixes, strong customer focus and metrics-driven problem solving.
AppsFlyer: Provides mobile marketing attribution and data analytics software.
2+ YOE2+ years technical support/QA/TA experience, SQL querying, familiarity with at least one programming language, business English, strong communication and problem-solving skills.
E2B: Open-source cloud infrastructure for running autonomous AI agents.
2+ YOE2+ years in technical support or developer support; strong Linux; proficiency in Python and TypeScript; excellent written communication; documentation mindset; calm under pressure; excited to work in person from San Francisco.
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
Metriport: Provides an open-source API for healthcare data interoperability.
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
Bengaluru or San Mateo or Singapore or Australia or Portugal or South America
OnsiteFull Time
Zinier: AI-powered field service management platform for deskless workforces.
3+ YOEBachelor's degree and 3+ years in support; strong troubleshooting, OS/cloud/server administration, ticketing and remote support experience; excellent communication and leadership; willing to join 24/7 on-call rotation.
Cognition: Developing autonomous AI agents for software engineering.
2+ YOE2+ years in a technical role; BS in CS/Software Engineering; distributed computing, containers; Python/Java/Go; strong problem solving and customer-facing skills; startup mindset; interest in AI/ML.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEAdministration/support of enterprise AI platforms, GitHub management, SSO and access governance, API and CI/CD troubleshooting, log analytics, and Azure infrastructure knowledge.
Azure AI Foundry, GitHub, Claude, Gemini, Log Analytics
Interaction: Building an AI personal assistant that operates via iMessage.
Provide real-time and ticketed technical support, triage and reproduce bugs, fix small issues, and build automation to reduce recurring tickets; technical depth and platform thinking required.
Apple Messages for Business, Zendesk, X, Discord, TypeScript, Python, GitHub
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yrHybridFull Time
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
Mirantis: Develops software for managing cloud and AI infrastructure.
3+ YOE3+ years IT support experience; hands-on macOS/Windows hardware and software troubleshooting; device provisioning, onboarding/offboarding, conference-room AV support; Google Workspace and SaaS administration; strong communication for executive support.
Google Workspace, Slack, Zoom, Jamf, Intune, Kandji, Jira Service Management, Zendesk, macOS, Windows
San Francisco or New York City or London or North America
RemoteFull Time
Validation Cloud: Provides infrastructure for blockchain node access and digital asset staking.
6+ YOE6+ years technical support experience; strong troubleshooting in distributed, cloud-native systems; experience with on-call tools and monitoring (Opsgenie, Datadog); strong written and verbal communication; customer-facing enterprise support experience.