Customer Success Manager, Customer Digital Products
Burlington or Bedford or United States
$128k-$193k/yrHybridFull Time
MerckXETRA: MRK: A science and technology providing healthcare, life science, and electronics solutions.
5+ YOEBachelor's degree and 5+ years in a B2B environment, preferably in product or business management, strategic planning, sales, customer success, or commercial execution; life science or pharma experience required.
Customer Success Manager Customer Digital Products
Burlington or Bedford
$128k-$193k/yrHybridFull Time
Merck KGaA, Darmstadt, GermanyFrankfurt Stock Exchange: MRK: A science and technology in healthcare, life sciences, and electronics.
5+ YOEBachelor's degree and 5+ years in B2B business, product, sales, customer success, or commercial roles; data analytics, life sciences or pharma, communication, and matrix collaboration experience required.
Customer Success Operations Manager, Customer Digital Products
Burlington, Massachusetts, United States
$88k-$132k/yrOnsiteFull Time
MerckXETRA: MRK: A science and technology providing healthcare, life science, and electronics solutions.
3+ YOEBachelor’s degree and 3+ years in B2B customer success, sales, product or business management, strategic planning, or commercial execution in a digital environment.
Customer Success Operations Manager, Customer Digital Products
Burlington, Massachusetts, United States
$88k-$132k/yrOnsiteFull Time
Merck KGaA, Darmstadt, GermanyFrankfurt Stock Exchange: MRK: A science and technology in healthcare, life sciences, and electronics.
3+ YOEBachelor's degree in a related field and 3+ years of B2B experience in customer success, sales, product or business management, strategic planning, or commercial execution. CRM/SFDC experience preferred.
Customer Success Operations Manager, Customer Digital Products
Burlington, Massachusetts, United States
$88k-$132k/yrOnsiteFull Time
Merck KGaAFrankfurt Stock Exchange: MRK: Develops pharmaceutical, life science, and electronics technologies.
3+ YOEBachelor's degree in a relevant discipline and 3+ years of B2B experience in customer success, sales, product or business management, strategic planning, or commercial execution. CRM/SFDC and data experience preferred.
InformaLondon Stock Exchange: INF: Organizing international business events and publishing academic research journals
4+ YOEBachelor's degree and 4+ years of customer-facing customer success experience, preferably in software or sales and marketing; knowledge of B2B digital marketing, ad tech, automation, lead generation, and content marketing.
InvoiceCloud: Provides digital billing and payment solutions for essential services.
Experienced relationship manager who drives client retention, digital adoption, and portfolio growth; proficiency with Salesforce and Microsoft Office; background in billing/payments or SaaS preferred.
Customer Success Manager, Customer Digital Products
Burlington or Bedford
$128k-$193k/yrRemoteFull Time
Merck KGaAFrankfurt Stock Exchange: MRK: Develops pharmaceutical, life science, and electronics technologies.
5+ YOERequires a BA/BS, 5+ years of B2B experience, data and analytics experience, life science or pharma experience, business acumen, structured problem-solving, communication, and matrix collaboration skills.
4+ YOE4+ years in customer success or account management, experience growing accounts and managing renewals; digital advertising or home improvement experience a plus; Looker or Tableau familiarity preferred; native-level English.
Associate Director of Client Success – Launch Accelerator
East Norriton or Waltham or New York City or Princeton
$125k/yrOnsiteFull Time
Trinity Life Sciences: Strategic consulting and analytics for life sciences companies.
5+ YOE5+ years pharma/biotech launch or PMO experience, 3+ years client-facing SaaS adoption experience, strong project management and communication skills, SaaS/digital transformation experience, ability to drive client value and growth.
Linus Health: Digital health platform providing AI-powered cognitive assessment tools.
3+ YOE3+ years in customer success, project or implementation management for life sciences or digital health; strong cross-functional coordination, communication, and stakeholder management skills.
Stoneham or Essex County or Middlesex County or Norfolk County or Suffolk County
$45k-$60k/yrOnsiteFull Time
Salem Five: Regional mutual bank providing personal, business, and mortgage financial services.
2+ YOEHigh school diploma or equivalent, two years of retail or banking experience, customer-centric success, digital and MS Office proficiency, and federal NMLS registration in good standing.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Internet