1mo
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Director of Customer Success
Pasco, Washington, United States
$25-$30/hr OnsiteFull Time
Executive assistant–style Director of Customer Success: self-starter, highly organized, discreet, strong communicator, problem-solver who can own client experience, manage calendar/communications, and build scalable systems.
4d
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Director, Customer Success
Atlanta or Dallas
HybridFull Time
Proven experience leading customer success/account teams, driving retention and expansion, renewal forecasting, executive stakeholder management, and using AI to accelerate customer outcomes.
Infor, Oracle, SAP, Workday
1mo
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Director, Customer Success
New York City, New York, United States
$170k-$250k/yr OnsiteFull Time
10+ YOE8+ Mgmt10+ years in SaaS customer success or customer-facing roles, 8+ years managing mid-to-large teams, experience with complex contract negotiations, cross-functional leadership, strong communication, analytical and project management skills.
3w
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Director, Customer Experience
Malvern or North America
HybridFull Time
10+ YOE7+ MgmtBachelor's degree required; 10+ years in customer experience/marketing/digital/commercial roles; 7+ years leadership; experience in B2B/B2B2C and industrial/manufacturing sectors; expertise in journey mapping, CX strategy, CRM and voice-of-customer systems, KPI development, and executive influence.
CRM, LMS, NPS
1mo
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Customer Success Director
El Segundo, California, United States
OnsiteFull Time
HiveWatch: Provides an AI-powered platform for centralizing physical security operations.
8+ YOE8+ years in customer success/account management in B2B SaaS, direct people management experience, proven post-sale/process building, experience with enterprise CSM tooling, analytical and data-driven, based in or willing to work from El Segundo, CA with regular customer travel.
Gainsight, Totango, ChurnZero
1mo
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Director, Customer Success
Ottawa or Mesa
RemoteFull Time
10+ YOE5+ MgmtLead customer success strategy and operations; 10+ years in CS; 5+ years managing teams; SaaS experience; public sector experience preferred.
4d
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Director, Customer Implementation
San Francisco, California, United States
$180k-$250k/yr HybridFull Time
Proven record leading complex enterprise implementations, strong technical credibility, exceptional problem solving, adaptive learning, and ability to manage high-touch customer relationships.
2mo
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Customer Success Director
United States
$130k-$160k/yr RemoteFull Time
7+ YOE7+ years in customer success or account management in healthcare technology; proven renewals/upsells; CS process building; executive presence; analytics-driven; startup experience helpful.
Epic, Meditech, Cerner, EHR systems
1d
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Director, Customer Success
Philadelphia, Pennsylvania, United States
$135k-$150k/yr OnsiteFull Time
10+ YOE10+ years leading customer success or strategic account management with government/municipal experience, strong commercial acumen, executive communication, contract negotiation, team leadership, and willingness to travel.
2w
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Customer Success Director
United States
$131k-$197k/yr RemoteFull Time
12+ YOEBachelor's degree and 12+ years in customer success or enterprise account leadership in healthcare; experience designing/scaling success programs, executive relationship management, analytics, and portfolio performance frameworks.
2d
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Director, Customer Success
New York, New York, United States
$100k-$230k/yr HybridFull Time
5+ YOE5-10 years customer success/account management in Ad Tech, paid media expertise, usage-driven mindset, technical aptitude, sales acumen, process and documentation skills.
Infosum, WPP Open, DSPs, SSPs
4d
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Director, Customer Support
Redwood City, California, United States
$180k-$230k/yr OnsiteFull Time
6+ MgmtLead global customer support for enterprise AI/SaaS products; define support strategy, hire/retain staff, implement processes, measure success, and drive cross-functional issue resolution.
1w
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Customer Success Director
New York or Santa Barbara
$110k-$135k/yr HybridFull Time
5+ YOE5+ years account management/customer success experience, bachelor\u0002s or equivalent, strong digital marketing and SaaS aptitude, strategic account planning, excellent communication and problem-solving skills.
3w
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Customer Success Director
Newton or Washington or New York City
$85k-$95k/yr HybridFull Time
7+ YOE7+ years in customer success or account management, strong leadership and executive presence, proven retention and expansion track record, ability to analyze data and drive strategy, experience with Gainsight and Salesforce.
Gainsight, Salesforce, LinkedIn Learning
1w
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Director, Customer Success
Tysons Corner, Virginia, United States
HybridFull Time
15+ YOE8+ Mgmt15+ years in customer success or related roles with 8+ years managing leaders; SaaS expertise; proven NRR ownership; analytics and AI-driven operations experience; bachelor’s degree required.
1mo
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Director, Customer Success
New York City or Santa Barbara
$220k-$280k/yr OnsiteFull Time
8+ YOE5+ Mgmt8+ years in customer success with 5+ years managing teams in B2B SaaS; experience owning renewals, risk management, metrics, and cross-functional partnerships; strong technical instincts and coaching ability.
1w
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Customer Success Director
Fort Lauderdale, Florida, United States
FieldFull Time
10+ YOE10+ years in customer success or account management at B2B SaaS, enterprise account experience, renewal ownership, travel 25–35%, strong communication and project management, CRM/CS tooling experience.
Salesforce, HubSpot, Gainsight
1w
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Customer Success Director
Atlanta, Georgia, United States
HybridFull Time
Proven enterprise SaaS customer success/account management experience, people leadership, portfolio management, retention/renewal delivery, experience in financial services or lending, familiarity with Loan IQ and SaaS transformations.
Loan IQ
1mo
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Director, Customer Success
Santa Clara, California, United States
HybridFull Time
8+ YOE8+ years in the semiconductor industry (PD/DV preferred), proven technical team leadership, experience owning strategic customer relationships, ability to operate at technical and executive levels, strong communication and presentation skills.
1mo
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Director, Customer Experience
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOE10+ MgmtBachelor’s degree or equivalent experience; 10+ years leading customer service/experience or account management organizations; experience in matrixed organizations; partnership with Sales and Operations; establishing KPIs and governance; executive stakeholder communication.
Salesforce
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