27 director customer operations jobs at 18 companies in Aromas, CA
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Senior Director, Lead of Customer Operations
San Jose, California, United States
$210k-$303k/yr OnsiteFull Time
15+ YOE7+ Mgmt15+ years in customer/commercial operations, 7+ years people leadership, semiconductor or FPGA experience, proven process improvement and escalation management, Bachelor\u0002s required (advanced degree preferred).
2w
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Customer Business Operations Director – Global Accounts (M6)
Santa Clara, California, United States
$181k-$249k/yr OnsiteFull Time
12+ YOE5+ MgmtBachelor's degree and 12+ years experience in customer business operations/order management with 5+ years leading global teams; strong ERP/SAP knowledge, order-to-cash, revenue recognition, and cross-functional leadership.
ERP, SAP
3w
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Director, Customer Office Operations
Sunnyvale, California, United States
$200k-$294k/yr OnsiteFull Time
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
6+ YOE6+ years in management consulting or business/program operations, customer-facing experience, executive communication, structured problem-solving, analytics, and proficiency in Microsoft PowerPoint and Excel.
Microsoft PowerPoint, Microsoft Excel
2w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
2w
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Customer Business Operations Director – Global Accounts (M6)
Santa Clara, California, United States
$181k-$249k/yr OnsiteFull Time
12+ YOE5+ MgmtBachelor's degree,12+ years in customer business/order management operations,5+ years leading global teams,experience with ERP/SAP,order-to-cash and revenue recognition,executive customer engagement and process transformation.
SAP
2mo
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Director, Customer Success
Santa Clara, California, United States
HybridFull Time
8+ YOE8+ years in the semiconductor industry (PD/DV preferred), proven technical team leadership, experience owning strategic customer relationships, ability to operate at technical and executive levels, strong communication and presentation skills.
1mo
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Director, CS and PS Operations
Mountain View or Chicago
$180k-$245k/yr HybridFull Time
8+ YOE8+ years in CS Ops/RevOps or related SaaS leadership; experience scaling post-sales functions; strong data, analytics and AI fluency; deep knowledge of SaaS metrics and cross-functional leadership.
Spotter, SpotterViz, LLMs
1w
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Director, Customer Success -Gas (Americas)
Santa Clara or United States
$170k-$190k/yr RemoteFull Time
5+ YOE3+ MgmtRequires 5+ years in gas utility, pipeline safety, leak survey, or methane emissions work; 8+ years in stakeholder-facing roles; 3+ years leading teams; engineering bachelor's degree or equivalent; PHMSA and state PUC knowledge.
Advanced Mobile Leak Detection (AMLD), Flexible Spending Account (FSA), Health Savings Account (HSA), Cavity Ring-Down Spectroscopy (CRDS)
2mo
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Sr Director, Customer Success and Outcomes
Santa Clara, California, United States
$190k-$220k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in customer success or post-sales B2B SaaS, 3+ years managing CS teams, ownership of gross/net retention, strong operational and analytical skills, experience with mid-market/enterprise implementations, relevant degree (MBA a plus).
Salesforce
3w
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Director of Customer Solutions Engineering
United Kingdom or San Jose
OnsiteFull Time
Executive leader to own customer technical requirements, align engineering functions, drive operational excellence, and build scalable engineering service capabilities.
2d
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Director, C&P Customer Growth Initiatives
San Jose or San Francisco or United States
$177k-$323k/yr OnsiteFull Time
10+ YOEBachelor’s degree in business, operations, finance, or related field; 10+ years in program, process management, or improvement; and 5+ years in sales execution or operations.
Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, GenStudio
1d
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Director of Lifestyle
Los Angeles or Atlanta or Austin or Charlotte or Chicago or Denver or Houston or Miami or Nashville or Oakland or Philadelphia or Phoenix or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$95k-$105k/yr OnsiteFull Time
4+ YOEHigh school diploma or GED, 4+ years customer service experience, 2–3 years hotel events, restaurant, banquet, catering, bar, or members club experience; Microsoft Office and budget operations knowledge required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Dropbox, Align App
1w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
2w
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Director, Pricing Strategy
San Jose, California, United States
$200k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in pricing strategy or related commercial roles in semiconductor/technology, strong financial modeling, pricing governance, customer engagement, and cross-functional leadership.
CXL, Ethernet, NVLink, PCIe, UALink, COSMOS
1mo
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Store Director
Palo Alto, California, United States
$90k-$112k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years full-time retail management experience; strong leadership, merchandising, operations, hiring, and customer service skills; scheduling flexibility including nights, weekends, and holidays; ability to lift 40 lbs.
1d
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Director Member Experience (Pasadena, CA)
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
1w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
2mo
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Associate Director, Member Engagement and Outreach
Los Gatos or San Bernardino or Ontario or Sacramento or Arcadia or Fairfield or Fresno or San Jose
$103k-$127k/yr OnsiteFull Time
2+ MgmtBachelor's in business/public health/mental health/health administration required; 2 years managing supervisors; DOJ/FBI/CAIC background clearance required; experience with call center operations and performance monitoring preferred.
1mo
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Senior Director, Services Strategy - Santa Clara, CA - Hybrid
Santa Clara, California, United States
$236k-$295k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in professional services or customer success with 5+ years leading services functions; expertise in services strategy, packaging/pricing, P&L, financial and operational optimization, and enterprise networking/security.
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