15 director customer operations jobs at 12 companies in Bourne, MA

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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
3E
3E: Provides software and data for chemical regulatory compliance management.
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
2w
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Executive Director
Hingham, Massachusetts, United States
$130k/yr OnsiteFull Time
EPOCH Senior Living
EPOCH Senior Living: Operates independent living, assisted living, and memory care communities.
5+ YOE5+ MgmtBachelor's degree and minimum 5 years as an Executive Director in assisted living with 5 years memory care experience; strong leadership, sales, decision-making and customer service skills.
2w
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Executive Director
Hingham, Massachusetts, United States
$130k/yr OnsiteFull Time
EPOCH Senior Living
EPOCH Senior Living: Operates memory care and luxury senior living communities.
5+ YOE5+ MgmtMinimum 5 years as an Executive Director in assisted living, 5 years memory care experience, bachelor’s degree required, strong leadership, sales ability, decision-making and customer service skills.
2d
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Managing Director/Dockmaster of Marina Operations
Nantucket, Massachusetts, United States
OnsiteFull Time
White Elephant Resorts
White Elephant Resorts: Operates a collection of luxury boutique hotels and resorts.
5+ YOEFive years of marina management and hospitality management experience required. Requires team leadership, operational and financial management, guest service, communication, organizational, safety, regulatory, and problem-solving skills.
property-management systems, point-of-sale systems
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Assistant Community Director
Marshfield, Massachusetts, United States
OnsiteFull Time
Silver Tree Residential
Silver Tree Residential: Manages multi-family and senior affordable housing communities.
3+ YOEMinimum 3 years relevant experience; experience with affordable/HUD communities preferred; strong leadership, customer service, communication, leasing and property operations skills.
2mo
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Service Director
Hanover, Massachusetts, United States
$130k-$180k/yr OnsiteFull Time
Group 1 Automotive
Group 1 AutomotiveNYSE: GPI: Automotive retailer operating dealerships, collision centers, and service departments.
2+ YOE2+ MgmtTwo+ years of automotive service department management; oversees 15+ employees; strong customer service; ADP Dealer Services experience a plus; valid driver's license; high energy, process-driven leader.
ADP Dealer Services
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
5d
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Assistant Spa Director
Chatham, Massachusetts, United States
$65k-$80k/yr OnsiteFull Time
Pyramid Global Hospitality
Pyramid Global Hospitality: Operates and manages hotels and resorts globally.
Assists with spa operations, staffing, inventory, budgets, training, scheduling, guest service, policies, procedures, and service standards.
Standard Operating Procedures (SOP)
3w
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Client Success Director
St. Petersburg or Boston or St. Louis or Atlanta or Morristown
$153k-$194k/yr HybridFull Time
Zelis
Zelis: Providing healthcare payment and claims cost management solutions.
10+ YOESenior leader with 10+ years driving client success at scale, strong financial and operational management, organizational design, change management, AI tool proficiency, and executive influence.
1w
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Director of Guest Services
Plymouth, Massachusetts, United States
$65k-$75k/yr OnsiteFull Time
Mirbeau
Mirbeau: Operates luxury boutique hotels, spas, and wellness resorts.
Hotel, resort, or spa operations experience and proven supervisory or team leadership experience. Requires guest service, communication, organization, scheduling, and hotel software proficiency.
Property Management Systems (PMS)
2mo
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Responsible AI Associate Director
New York City or Boston or Chicago or San Francisco
$113k-$338k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
12+ YOE12+ years management consulting experience, deep expertise in AI policy/standards/regulation, experience designing operating models/governance/controls, stakeholder management, risk assessment, and project delivery.
1w
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Director of Sales
Woodbridge or Boston
$165k-$219k/yr OnsiteFull Time
Plymouth Rock Assurance
Plymouth Rock Assurance: Providing personal and commercial property and casualty insurance products.
5+ YOE5+ MgmtRequires a bachelor's degree and 5+ years of insurance leadership experience, with success managing large teams, transformation, customer-facing operations, and multi-state personal lines distribution.
CRM, LinkedIn Learning
1w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
4d
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Director, Global Logistics
Boston, Massachusetts, United States
$150k-$200k/yr HybridPart Time
Tive
Tive: Provides real-time shipment visibility and condition tracking for logistics.
12+ YOE5+ MgmtRequires 12+ years in global logistics, fulfillment, and supply chain operations; 5+ years leading managers; bachelor's in supply chain or related field; global freight, customs, 3PL, compliance, and ERP experience.
ERP systems, NetSuite, HTS, Incoterms, WEEE, Duty Drawback, IOR, Dangerous Goods (DG), KPIs, SLAs, QBRs
2w
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Assistant Director of Housing Assignments- UMass Boston
Boston, Massachusetts, United States
$65k-$70k/yr OnsiteFull Time
Capstone On-Campus Management
Capstone On-Campus Management: Professional management and operations for on-campus student housing communities.
2+ YOEHigh school diploma required (bachelor's preferred), 2+ years related housing/property or office experience, strong customer service, communication, organizational skills, and computer proficiency (Word, Excel, Outlook).
Microsoft Word, Microsoft Excel, Microsoft Outlook