12 director customer operations jobs at 9 companies in Bunnlevel, NC
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Director of PSC Operations
Pittsburgh or Phoenix or Orlando or Titusville or Raleigh or Horsham or Charlotte or Dallas
$150k-$259k/yrRemoteFull Time
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
10+ YOE5+ MgmtBachelor's degree and 10+ years in healthcare, biotech, pharmaceutical, or specialty pharmacy services, including 5+ years leading contact center or patient access operations.
Pittsburgh or Phoenix or Orlando or Titusville or Raleigh or Horsham or Charlotte or Dallas
$150k-$259k/yrRemoteFull Time
Johnson & JohnsonNYSE: JNJ: Provides pharmaceutical products and medical technology healthcare solutions.
10+ YOE5+ MgmtBachelor's degree and 10 years of healthcare, biotech, pharmaceutical, or specialty pharmacy experience, including 5 years leading contact center or patient access operations.
Customer Relationship Management (CRM), Customer Support Platforms, data analytics, digital tools
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yrRemoteFull Time
3E: Provides software and data for chemical regulatory compliance management.
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
Director PFS Customer Service/Call Center - Revenue Cycle Patient Accounting
Chapel Hill, North Carolina, United States
HybridFull Time
UNC Health: Provides public healthcare and medical education in North Carolina.
7+ YOE5+ MgmtBachelor’s degree in an appropriate discipline, 7 years of related experience, and at least 5 years of management experience; multi-location health system experience preferred.
MyUNCChart, Medicare Cost Report, Revenue Cycle Analytics, Enterprise Analytics Group
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
Proven senior leadership in service/operations with P&L accountability, strategic planning, people development, customer excellence, and experience driving growth and operational excellence in complex technical service organizations; travel ~50%.
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
10+ YOE5+ MgmtRequires 10+ years in technical customer, operational, support, incident, or crisis communications environments; 5+ years leading teams and programs; technical literacy; and high-stakes communications experience.
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
Everstory Partners: Operates cemeteries, funeral homes, and cremation locations.
5+ YOE1+ MgmtRequires 5+ years of funeral home operations experience, 1 year of supervisory or management experience, funeral director and embalmer licensure or eligibility, mortuary science education, leadership, customer service, sales, communication, and a driver's license.
Park Lawn Corporation: Provides funeral, cremation, and cemetery services across North America.
Bachelor's degree preferred, management experience in a funeral home (5 years preferred). Funeral director license highly preferred, valid driver’s license, Microsoft Office proficiency, strong communication and customer service skills, ability to lift up to 25 lbs and travel up to 20%.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint
Sr. Mngr/Associate Director, Process Design & Deployment
Morrisville or Jeffersonville
OnsiteFull Time
Valeris: Provides commercialization and patient support services for life sciences companies.
8+ YOEBachelor's degree and 8+ years in project/operations management or customer service; HUB operations knowledge; Salesforce power user; data mapping/migration and reporting experience; Excel/Visio/PowerPoint proficiency.
Salesforce CRM, CLS, Microsoft Excel, Microsoft Visio, Microsoft PowerPoint