16 director customer operations jobs at 10 companies in Calimesa, CA
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Director of Operations and Customer Service
Irvine, California, United States
$80k-$110k/yrOnsiteFull Time
Quest International: Provides aftermarket service and repair solutions for technology manufacturers.
5+ YOE2+ MgmtRequires 5+ years of progressive operations leadership, 2+ years directing managers and distributed teams, financial management experience, and a bachelor's degree in engineering, supply chain, operations, business, logistics, or related field.
ConcentraNYSE: CON: Provider of occupational health, urgent care, and physical therapy.
3+ MgmtMinimum three years leadership or operations management experience, healthcare or customer-service background preferred; college coursework or equivalent experience; strong communication, problem-solving, and personnel management skills.
Ingram MicroNYSE: INGM: Global distributor of technology products and supply chain solutions.
10+ YOE10+ MgmtBachelor's degree in business, technology, or related field required; MBA preferred. Requires 10+ years of progressive leadership in customer experience, operations, product, or platform environments and digital CX transformation experience.
AI, automation, digital platform, UX Design, UX Research
ConcentraNYSE: CON: Provider of occupational health and urgent care services.
3+ YOE3+ MgmtThree or more years of leadership or operations management experience; healthcare or customer service experience preferred. Bachelor's degree preferred or equivalent education and experience. Requires communication, customer service, personnel management, and computer skills.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
Associate degree or equivalent experience required (Bachelor's preferred); 1–3 years experience preferred; strong customer service, administrative, organizational, and communication skills; proficiency with Microsoft Office.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Ingram MicroNYSE: INGM: Distributes information technology products and provides supply chain solutions.
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
Assist store director in full store operations, drive sales, oversee departments and employees, ensure customer service, and meet food safety requirements (CPFM).
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yrHybridFull Time
Wescom Credit Union: Provides consumer banking, lending, and investment services to members.
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
The Little Gym: A kids' education and fitness franchise focused on children's development.
2+ YOE2+ Mgmt2-3 years of management experience leading a team with revenue responsibility; strong leadership, sales/customer service, and staff development skills; passion for working with kids.
Mathnasium of Hacienda Heights: Provides supplemental math education and tutoring for students.
Lead center operations, hire/train staff, manage sales and customer service; bilingual in English and Mandarin; bachelor's degree preferred; prior management experience preferred.
Senior Director, Incident Management and Service Excellence
Anaheim or Irvine or South Bay or Baldwin Park or Downey
$186k-$241k/yrOnsiteFull Time
Kaiser Permanente: Provides integrated medical care and health insurance plans.
7+ YOE5+ MgmtRequires 7 years in customer service or related work, 4 years managing operational or project budgets, 5 years in leadership with direct reports, and either a relevant bachelor's degree plus 11 years' experience or 14 years' related experience.
Responsible for full store operations, driving sales, ensuring customer service, supervising employees, and meeting company procedures; CPFM (Certified Food Protection Manager) required; role requires lifting, standing, walking, and kneeling.
Keystone Pacific Property Management: Manages residential and commercial homeowners associations in California.
2+ YOE2+ MgmtMust have CMCA and be pursuing PCAM, valid driver’s license, minimum 2 years director-level HOA management experience, strong leadership, budgeting, customer service and computer skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Skype, Microsoft Outlook, Caliber