26 director customer operations jobs at 18 companies in Fallbrook, CA
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Center Operations Director
Murrieta, California, United States
$76k-$100k/yrOnsiteFull Time
ConcentraNYSE: CON: Provider of occupational health, urgent care, and physical therapy.
3+ MgmtMinimum three years leadership or operations management experience, healthcare or customer-service background preferred; college coursework or equivalent experience; strong communication, problem-solving, and personnel management skills.
Elevate Aircraft Seating: Designs and manufactures premium seating for the aviation industry
10+ YOE5+ MgmtBachelor's degree required; 10+ years in aerospace aftermarket or related operations and 5+ years leading managers and global cross-functional teams. Requires strategic, customer-facing, operational, and continuous improvement leadership.
HologicNASDAQ: HOLX: Develops medical technology for women's healthcare and diagnostics.
5+ YOE10+ MgmtBachelor's degree; 5+ years medical customer service leadership and 10+ years experience in medical customer service; HIPAA/PHI knowledge; CRM/LIS proficiency; leadership experience; oncology experience a plus.
Driftwood Hospitality Management: Provides third-party hotel management and hospitality operational services.
4+ YOERequires 4+ years of hotel management experience at department-head level or above, full-service hotel experience, managerial and financial skills, English communication, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
IQVIANYSE: IQV: Provides clinical research and data analytics for pharmaceutical companies.
15+ YOERequires a life science, business management, or related degree and 15 years in pharmaceutical, CRO, or related industries, plus leadership, negotiation, communication, customer account, and operational governance expertise.
Driftwood Hospitality Management: Hotel management and development firm for hospitality properties.
4+ YOERequires 4+ years of hotel management experience at Department Head level or above, full-service hotel experience, managerial, financial, communication, analytical, and computer skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
IQVIANYSE: IQV: Provides clinical research and healthcare data analytics services.
15+ YOEDegree in life science, business management, or related field; 15 years in pharmaceutical, CRO, or related industry; leadership, communication, negotiation, customer management, and MS Office skills.
Ingram MicroNYSE: INGM: Distributes information technology products and provides supply chain solutions.
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
Encore: Provides event technology and production services for global venues.
14+ YOE10+ MgmtBachelor's preferred; 14+ years AV/hospitality/operations experience,12+ years sales/customer service,10+ years operations management; strong financial acumen, CRM and Microsoft Office proficiency, excellent communication.
Troon: Provides management and hospitality services for golf and country clubs.
PGA or LPGA membership in good standing, golf management/operations education, strong business acumen, hiring/training experience, excellent communication, and proficiency with Microsoft Office and golf reservation/POS systems.
Microsoft Office, tee time reservations, POS, retail inventory, Web based golf partners
The Little Gym: A kids' education and fitness franchise focused on children's development.
2+ YOE2+ Mgmt2-3 years of management experience leading a team with revenue responsibility; strong leadership, sales/customer service, and staff development skills; passion for working with kids.
10+ YOE10+ MgmtBachelor's in business/IS or related, 10+ years senior leadership, strong knowledge of operations, finance, customer service and employee management, ability to plan/manage operational processes and metrics.
Director, Service Delivery — Money Services & Workforce Solutions
Atlanta or San Diego
OnsiteFull Time
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
Proven leader at multi-thousand-person scale with experience in service delivery, workforce management, payroll tax operations, AI-enabled transformation, operating model redesign, and cross-functional stakeholder influence.
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yrOnsiteFull Time
Sentral: Manages flexible urban apartments with integrated hospitality services.
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint