23 director customer operations jobs at 20 companies in Gaffney, SC
2mo
Save
Mark Applied
Hide
Director of Customer Engagement
Charlotte, North Carolina, United States
OnsiteFull Time
8+ YOE4+ Mgmt8–10 years in customer service, 4+ years people management, P&C or 2-20 license (or willing to obtain), Bachelors preferred, experience with BPO and insurance operations, strong communication and leadership.
2w
Save
Mark Applied
Hide
Director, Technology Operations
Charlotte or Chicago or Dallas or New York City or Jacksonville
$129k-$165k/yr RemoteFull Time
5+ YOEBachelor’s degree, 5+ years of industry experience, IT and business intelligence expertise, process optimization, analytical problem-solving, team leadership, and customer service skills.
Microsoft SharePoint, PowerPivot, PowerView, SSRS, Tableau
2w
Save
Mark Applied
Hide
Director of Call Center Operations
Charlotte, North Carolina, United States
OnsiteFull Time
7+ YOE7+ years call center leadership experience in multi-location environments; proven ability to improve KPIs, strong analytical and problem-solving skills, experience with CRM/ATS and workforce management tools, and excellent leadership and communication.
CRM/ATS systems, workforce management tools
1w
Save
Mark Applied
Hide
Director of Collections & Customer Service Contact Centers
Charlotte, North Carolina, United States
OnsiteFull Time
8+ YOE8+ MgmtRequires 8 years managing large multisite call center operations in collections, sales, or customer service; bachelor's degree in business or related field; people leadership, financial analysis, communication, and regulatory knowledge.
dialers, skip tools, text messaging, chat, LinkedIn Learning
2d
Save
Mark Applied
Hide
Senior Director of Expense Management Operations
Charlotte or United States
HybridFull Time
10+ YOE3+ Mgmt10+ years in program, customer, or product operations; 3+ years in senior leadership; complex program leadership, launch governance, risk management, executive communication, and cross-functional stakeholder management.
Mastercard, Salesforce, Gainsight
1mo
Save
Mark Applied
Hide
Associate Director for Housing Operations
Greenville, South Carolina, United States
OnsiteFull Time
3+ YOEBachelor's degree required; 3+ years facilities or housing experience (3–7 preferred) with supervisory experience; skills in leadership, budgeting, project management, customer service, and emergency response.
KeyTracer
2w
Save
Mark Applied
Hide
Director of Marketing Operations and Performance
Greenville, South Carolina, United States
$171k-$200k/yr OnsiteFull Time
15+ YOEBachelor’s degree and 15+ years of progressive marketing or related experience, with leadership across lifecycle marketing, operations, digital, technology, analytics, customer insights, budgets, vendors, and cross-functional portfolios.
Adobe, Salesforce, Tableau
1w
Save
Mark Applied
Hide
Executive Director (General Manager)
Fort Mill, South Carolina, United States
$110k-$120k/yr OnsiteFull Time
Bachelor's degree in a related field, state-required licensing, senior living experience, customer-focused operations experience, Microsoft Office proficiency, leadership skills, and ability to lift 40–50 pounds.
Microsoft Office
1w
Save
Mark Applied
Hide
Technical Account Director
Spartanburg or Irving or Shreveport or Oak Brook or Long Island or Cranberry Township
$135k-$145k/yr HybridFull Time
10+ YOE5+ MgmtRequires 10+ years in technical account management or related customer-facing technology functions, 5+ years leading teams, enterprise support experience, operating-model expertise, executive communication, and technical business judgment.
Microsoft Teams
4w
Save
Mark Applied
Hide
Spa Director
Conover, North Carolina, United States
OnsiteFull Time
3+ YOELead spa operations, staff development, guest satisfaction, retail and financial performance; 3+ years spa/hospitality management experience and proficiency with Microsoft Office and scheduling/POS systems.
Microsoft Office, scheduling software, point-of-sale systems
3d
Save
Mark Applied
Hide
Task Force Director of Food & Beverage
Spartanburg, South Carolina, United States
$95k/yr FieldFull Time
Four-year degree in hospitality management, business, or related field; prior restaurant GM or food and beverage director experience; food handler and TIPS certifications; restaurant POS and operations expertise.
POS
1w
Save
Mark Applied
Hide
FACILITIES DIRECTOR, WINTHROP UNIVERSITY (1559982)
Rock Hill, South Carolina, United States
OnsiteFull Time
5+ YOEKnowledge of custodial operations, grounds, MEP, and HVAC; experience with large budgets and workforces; financial data analysis; strong communication, customer service, leadership, and regulatory compliance skills.
HVAC
6d
Save
Mark Applied
Hide
Director of Lifestyle
Los Angeles or Atlanta or Austin or Charlotte or Chicago or Denver or Houston or Miami or Nashville or Oakland or Philadelphia or Phoenix or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$95k-$105k/yr OnsiteFull Time
4+ YOEHigh school diploma or GED, 4+ years customer service experience, 2–3 years hotel events, restaurant, banquet, catering, bar, or members club experience; Microsoft Office and budget operations knowledge required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Dropbox, Align App
2w
Save
Mark Applied
Hide
Associate Director
Roebuck, South Carolina, United States
OnsiteFull Time
2+ YOEMinimum 2 years in early childhood development, CDA or TCC required, able to meet state licensing, strong oral/written communication, knowledge of CMS and customer systems, able to assist with billing and operations.
CMS
1w
Save
Mark Applied
Hide
Community Director - The Highland
Hendersonville, North Carolina, United States
OnsiteFull Time
Progressive property management experience with sales, customer service, revenue and expense management, financial planning, team leadership, hiring, performance management, and property management software proficiency.
2w
Save
Mark Applied
Hide
Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
1mo
Save
Mark Applied
Hide
Director, Premium & Wealth
Charlotte, North Carolina, United States
$232k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in wealth management or premium fintech operations, 5+ years managing managers, FINRA Series licensing or equivalent, strong operational metrics experience, familiarity with regulated trading workflows, and responsible use of generative AI.
3mo
Save
Mark Applied
Hide
Kitchen Director
Charlotte, North Carolina, United States
$45k-$62k/yr OnsiteFull Time
Restaurant management experience with strong leadership, organizational, and problem-solving skills; knowledge of BOH operations, food safety, and customer service; able to work full-time with flexible hours.
2w
Save
Mark Applied
Hide
Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
1mo
Save
Mark Applied
Hide
Program Delivery Director
Framingham or New Kensington or Rock Hill or Charlotte or Pittsburgh
$179k-$299k/yr OnsiteFull Time
8+ YOEBachelor's in Engineering/Business or equivalent; 8+ years program/operations experience; P&L responsibility ($10M+); product scaling from engineering to production; customer-facing experience; US eligibility per export control; travel up to 25%.
MS Project, Smartsheet, NetSuite, Microsoft Excel, Microsoft PowerPoint, Teams, Slack, SharePoint, SolidWorks, PDM