23 director customer operations jobs at 18 companies in Gainesville, TX
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Director Customer Service
Plano or Sherman
OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer service or operations, including 5+ years leading teams; experience managing 20+ people, improving KPIs, and using CRM and customer service platforms.
CRM, Salesforce, Service Cloud
1w
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Director Customer Service
Plano or Sherman
OnsiteFull Time
10+ YOE5+ MgmtRequires 10+ years in customer service or operations, 5+ years leading teams, experience managing 20+ people in B2B, KPI improvement, communication, and CRM/service technology expertise.
CRM, Salesforce, Service Cloud, AI, automation, self-service portals
2mo
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Director, Messaging Operations
New York or Frisco
$142k-$233k/yr HybridFull Time
10+ YOE10+ years in CRM, lifecycle or customer journey operations within omni-channel marketing; leadership experience; strong governance and QA capabilities; cross-functional collaboration.
1mo
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Director, Customer Care Center (Remote)
Plano or North America
RemoteFull Time
10+ YOE3+ Mgmt10+ years in contact center or customer operations with 3–5+ years leadership; experience driving conversion and operational efficiency, workforce planning, KPI frameworks, CRM/contact center tech familiarity; Bachelor's preferred.
2mo
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Director of Operations - Leader Development
Southlake, Texas, United States
$22-$28/hr OnsiteFull Time, Part Time
3+ YOE3+ Mgmt3+ years leadership experience in restaurant operations, strong customer-service and team development skills, KPI-driven, problem-solving and time-management abilities, ability to manage labor and financial performance.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
HEB: A regional grocery retailer focused on high-quality food, hospitality, and customer experiences in Texas.
7+ YOE7+ years of progressive leadership in specialty grocery, premium retail, hospitality, or fresh food environments; experience leading large teams; strong financial, operational, and merchandising acumen; passion for food and customer experience.
2mo
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Gym Director
Flower Mound, Texas, United States
OnsiteFull Time
Lead gym operations, manage staff and customer experience, grow membership; strong leadership and time management required.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
7+ YOE7+ years progressive leadership in specialty grocery/retail/hospitality, experience leading large teams, strong financial and operational acumen, merchandising and customer-experience focus, ability to influence cross-functionally.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
HybridFull Time
7+ YOE7+ years leadership in specialty grocery, premium retail, hospitality, culinary, or fresh food; experience leading large teams and complex operations; strong financial, operational, and merchandising acumen; passion for food, hospitality, and customer experience.
3mo
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Area Director - Data Center
Carrollton, Texas, United States
OnsiteFull Time
3+ YOE5+ MgmtExperience leading engineering and operations; strong leadership, customer relations, and profitability focus.
Microsoft Office, Visio, Adobe, PowerPoint, Outlook, Excel, Teams, Internet tools
3mo
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Program Director
Flower Mound, Texas, United States
$15-$22/hr OnsiteFull Time, Part Time
Sales or customer service experience; strong communication, organization; ability to work flexible hours including evenings and weekends.
3w
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Director
Frisco, Texas, United States
$20-$26/hr OnsiteFull Time, Part Time
Proven leadership in customer service or production, ability to create repeatable operational systems, coach and develop team members, handle multiple tasks, and perform physical tasks including standing and lifting.
3d
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Membership Director-Floater
Coppell, Texas, United States
$47k-$48k/yr FieldFull Time
1+ YOERequires 1–2 years in the YMCA or a membership-based health and wellness organization, membership sales and customer service experience, leadership skills, communication skills, analytical ability, and proficiency in Excel, Office 365, and data software systems.
Microsoft Excel, Microsoft Office 365
1mo
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Store Director #81 - Grapevine, TX
Grapevine, Texas, United States
OnsiteFull Time
10+ YOEBachelor's degree or equivalent, 10 years retail experience with 7 years progressive leadership, proven P&L and operations management, strong customer service and leadership skills, ability to travel periodically.
3mo
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Gym Director
Flower Mound, Texas, United States
$60k-$65k/yr OnsiteFull Time
Manage gym operations, hire and train staff, teach classes, provide outstanding customer service, and drive sales; management and customer-service experience required; child development or gymnastics background a plus.
1mo
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Director Vertical - Industrial and Technology
Eden Prairie or Atlanta or Plano or Conshohocken or Phoenix or Grandview Heights or Chicago
$128k-$296k/yr OnsiteFull Time
5+ YOE4+ MgmtBachelor's degree, 8+ years leadership in customer engagement/ commercial strategy, 5+ years in logistics/transportation/supply chain, 4+ years direct people leadership, experience driving strategy and measurable commercial outcomes.
2w
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FACILITIES DIRECTOR
Keller, Texas, United States
OnsiteFull Time
Experience managing facilities maintenance for education or similar accounts, budgeting/P&L familiarity, central plant operations experience, strong communication and customer service, valid driver's license.
2mo
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Hospitality Director
Lewisville, Texas, United States
$21/hr OnsiteFull Time
Manage front-of-house operations, recruit/train/supervise staff, manage budgets and records, ensure safety compliance, handle customer issues, and produce promotional materials; strong IT, communication, numerical and leadership skills.
1d
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Director of Community Association Management / DCAM (PTX81726)
Plano, Texas, United States
$72k-$85k/yr OnsiteFull Time
2+ YOERequires 2–3 years of community association management experience, leadership capability, strong communication, customer service, organization, time management, and ability to work independently under pressure.
1d
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Director of Community Association Management / DCAM (PTX81726)
Plano, Texas, United States
$72k-$85k/yr OnsiteFull Time
2+ YOERequires 2–3 years of community association management experience, leadership capability, strong communication, organization, customer service, and independent work skills. Associate degree and industry certification preferred.
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