25 director customer operations jobs at 20 companies in Granger, TX

2w
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Senior Director, Customer Operations
Austin or Lexington
OnsiteFull Time
Churchill Downs
Churchill DownsNASDAQ: CHDN: Operates horse racing, casino gaming, and online wagering platforms.
5+ YOE5+ MgmtBachelor's degree, 5+ years leadership experience with regulatory and customer service responsibilities, gaming industry knowledge, ability to obtain gaming licenses, strong communication and presentation skills, monthly travel required.
2d
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Director of Operations
Copperas Cove, Texas, United States
$80k-$120k/yr OnsiteFull Time
InteLogix: Provides customer experience and accounts receivable management outsourcing services.
10+ YOE10+ MgmtRequires 10+ years in customer care, service, call center operations, or consulting; 10+ years people management preferred; bachelor's degree preferred; expertise in operations, financial management, process improvement, technology, and leadership.
CRM
2mo
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Assistant Director of Operations
Leander, Texas, United States
$12-$15/hr OnsiteFull Time
Grant Thompson State Farm
Grant Thompson State Farm: An independent insurance agency providing insurance and financial services to the local community.
Experience in operations/administration or customer service preferred; strong organization, analytical and communication skills; proficiency with Microsoft Office; ability to obtain required state insurance license.
Microsoft Office
1mo
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Senior Director - Partner Operations & Enablement
Austin, Texas, United States
$170k-$195k/yr OnsiteFull Time
inKind
inKind: Provides restaurant financing in exchange for consumer dining credits.
10+ YOE3+ Mgmt10+ years leadership in partner/customer success or operations, 3+ years managing managers, experience scaling post-sales organizations, building operational infrastructure and enablement, strong analytical and executive communication skills.
Salesforce
1mo
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Director of Customer Success
Austin or Texas or Florida or Missouri or Arizona or Indiana or North Carolina or Wisconsin
RemoteFull Time
INNERGY
INNERGY: Provides cloud-based ERP and design software for custom manufacturers.
Proven leadership in Customer Success for SaaS/ERP, experience scaling teams, ownership of metrics and operations, familiarity with AI/automation and global teams, strong communication and cross-functional collaboration.
HubSpot CSP, EOS, INNERGY ERP, Microvellum CAD/CAM
2w
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Director of Intermodal Operations
Austin, Texas, United States
RemoteFull Time
NFI Industries
NFI Industries: A transportation, logistics, and warehousing building and scaling intermodal services.
10+ YOECollege degree required (Master's preferred),10+ years 3PL customer-facing transportation management experience, strategic and financial leadership, P&L experience preferred, strong interpersonal and computer skills, ability to lead and mentor teams.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
HEB: A regional grocery retailer focused on high-quality food, hospitality, and customer experiences in Texas.
7+ YOE7+ years of progressive leadership in specialty grocery, premium retail, hospitality, or fresh food environments; experience leading large teams; strong financial, operational, and merchandising acumen; passion for food and customer experience.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
Central Market
Central Market: Texas-based gourmet grocery chain selling specialty foods.
7+ YOE7+ years progressive leadership in specialty grocery/retail/hospitality, experience leading large teams, strong financial and operational acumen, merchandising and customer-experience focus, ability to influence cross-functionally.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
HybridFull Time
H-E-B
H-E-B: Operates a major supermarket chain in Texas and Mexi
7+ YOE7+ years leadership in specialty grocery, premium retail, hospitality, culinary, or fresh food; experience leading large teams and complex operations; strong financial, operational, and merchandising acumen; passion for food, hospitality, and customer experience.
4d
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Assistant Store Director
Austin, Texas, United States
OnsiteFull Time
Albertsons Companies
Albertsons CompaniesNew York Stock Exchange: ACI: Operates supermarkets and pharmacies across the United States.
Leads store operations, sales, profitability, customer service, compliance, staffing, recruiting, training, performance coaching, inventory, safety, and employee development.
Stream, OSHA
3w
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Community Director
Austin, Texas, United States
OnsiteFull Time
W3 Luxury Living
W3 Luxury Living: Property management operating luxury multi-family apartment communities.
3+ YOE3+ years onsite property management experience with leasing and bookkeeping knowledge; strong customer service, communication, judgment, and leadership skills; college degree preferred.
OneSite, Yieldstar, Entrata
2d
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Director of Lifestyle
Los Angeles or Atlanta or Austin or Charlotte or Chicago or Denver or Houston or Miami or Nashville or Oakland or Philadelphia or Phoenix or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$95k-$105k/yr OnsiteFull Time
Sentral
Sentral: Manages flexible urban apartments with integrated hospitality services.
4+ YOEHigh school diploma or GED, 4+ years customer service experience, 2–3 years hotel events, restaurant, banquet, catering, bar, or members club experience; Microsoft Office and budget operations knowledge required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Dropbox, Align App
1w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
1mo
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Assistant Community Director
Austin, Texas, United States
OnsiteFull Time
Hilltop Residential
Hilltop Residential: Acquires, develops, and manages multifamily apartment communities.
1+ YOEMinimum 1 year assistant property manager experience, OneSite experience, Microsoft Word/Excel/Outlook proficiency, strong customer service and communication, valid driver's license or reliable transportation, ability to work varied schedule including weekends and holidays.
OneSite, Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Service Director - First Texas Honda
Austin, Texas, United States
$160k/yr OnsiteFull Time
Continental Automotive Group
Continental Automotive Group: An automotive retail group operating franchised dealerships and service departments focused on customer experience and employee development.
2+ YOEMinimum 2 years dealership service leadership experience, valid driver's license held at least 1 year, strong verbal/written communication, ability to manage workflow, technician dispatching, and deliver customer satisfaction.
3d
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Director of Event Management
Austin, Texas, United States
OnsiteFull Time
White Lodging
White Lodging: Develops and operates premium hotels, restaurants, and bars.
Previous leadership experience required, with expertise in menu planning, food presentation, banquet service standards, event execution, budgets, hotel operations, and Delphi, PMS, and Marsha systems.
Delphi, PMS, Marsha
3w
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Director of Guest Services
Pocono Manor or Wisconsin Dells or Sandusky or Round Rock or Spotsylvania County
OnsiteFull Time
Kalahari Resorts & Conventions
Kalahari Resorts & Conventions: Operates large African-themed waterpark resorts and convention centers.
4+ YOEMinimum four years front office or guest services management experience, knowledge of resort operations, leadership and coaching ability, basic P&L/budget experience, and strong guest-service orientation.
2mo
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Digital Delivery Director
San Diego or Lakewood or Redmond or New York or Nashville or Dallas or Houston or Austin or Tampa or Miami or Orlando
$153k-$228k/yr OnsiteFull Time
WSP
WSPToronto Stock Exchange: WSP: Provides engineering, design, and environmental consultancy services globally.
10+ YOE10+ MgmtBachelor's in business/IS or related, 10+ years senior leadership, strong knowledge of operations, finance, customer service and employee management, ability to plan/manage operational processes and metrics.
1w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
3w
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NATIONAL DIRECTOR OF CATERING GROWTH (1555280)
Austin or Nashville
$110k-$120k/yr OnsiteFull Time
Compass Group
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
8+ YOE8+ years catering or foodservice leadership with national/multi-site oversight; bachelor’s preferred; strong operational, analytical and leadership skills; proficiency in catering systems, reporting tools, and customer experience platforms; travel ~30%.
catering systems, reporting tools, customer experience platforms