19 director customer operations jobs at 15 companies in Hamden, CT
2mo
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Director of Customer Operations
Stamford, Connecticut, United States
$135k-$150k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer operations/related fields; 3+ years in senior leadership; bachelor's degree preferred; proven leadership and KPI improvement.
CRM systems, Dispute resolution tools, Billing systems, Dispatch software, ERP tools, Performance dashboards
1w
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Director, Conferences (Customer Excellence & Experience)
Irving or Stamford
$107k-$161k/yr HybridFull Time
10+ YOEBachelor's degree preferred; 10+ years in event, project, or operations management; expertise in project and change management, customer experience, process improvement, and cross-functional leadership; travel up to 20%.
Lean, Agile
6d
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Director of Freight Operations (Global Logistic Company)
Melville or Lake Success
$180k-$210k/yr OnsiteFull Time
Northwell Health: Provides clinical healthcare services through a hospital network.
Bachelor's degree required; master's preferred. Requires global logistics executive management, break bulk and customs experience, P&L responsibility, strategic planning, and restructuring or business development experience.
3d
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Director
Manchester, Connecticut, United States
$26-$30/hr OnsiteFull Time, Part Time
Leadership experience in customer service or production, with coaching, communication, team-building, multitasking, operational systems, and ability to perform prolonged standing and lifting.
1mo
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Executive Director
Darien, Connecticut, United States
OnsiteFull Time
3+ YOEBachelor's degree required, 3+ years management experience in senior living, strong customer service and regulatory compliance knowledge, sales and financial management experience.
YARDI
1w
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Director of Service
Stratford, Connecticut, United States
OnsiteFull Time
Manage commercial HVAC service operations, customers, technicians, sales, budgets, inventory, billing, safety, training, and financial performance while expanding service revenue and improving productivity.
Computer system
1w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
2w
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Director, Data Solutions
Norwalk, Connecticut, United States
$150k-$200k/yr HybridFull Time
7+ YOE7+ years in compensation or total rewards consulting with experience in custom benchmarking, data cleaning/validation, market pricing, client development, and advanced Excel/PowerPoint skills; bachelor\u0002s required, advanced degree preferred.
Microsoft Excel, Microsoft PowerPoint
2w
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Director of Events
Greenwich, Connecticut, United States
$100k-$120k/yr OnsiteFull Time
5+ YOE5+ years progressive hospitality leadership, event planning and banquet operations, budget and staff management, strong communication and organizational skills; bachelor's degree preferred.
Jonas Club Software
1w
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Acme Assistant Store Director- Fairfield, CT
Stamford or Fairfield or Little Silver or Fair Haven or Kenilworth or Clark or Browns Mills or Warren or Old Bridge or New Providence or Levittown or Mount Holly or Hamilton Township or Freehold or Bordentown or Newtown or Willingboro or Lincroft or Yardville or Medford or Doylestown
$68k-$94k/yr OnsiteFull Time
1+ YOE1+ MgmtRequires 1 year assistant manager or 2 years department manager experience, high school diploma, customer service and supervisory skills, inventory management, store operations knowledge, and leadership ability.
5d
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Director of Guest Services
Mystic, Connecticut, United States
$70k-$75k/yr OnsiteFull Time
3+ YOERequires 3–5 years of hotel management experience, leadership and communication skills, problem-solving ability, hotel operations knowledge, and availability for varied weekend, holiday, and evening schedules.
Hilton PEP
5d
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Director of Guest Services
Mystic, Connecticut, United States
$70k-$75k/yr OnsiteFull Time
3+ YOERequires 3–5 years of hotel management experience, strong leadership and communication skills, problem-solving ability, hotel operations and reservation system knowledge, and weekend, holiday, and evening availability.
reservation systems, Hilton PEP
2mo
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Assistant Director of Racquet Sports
Bloomfield, Connecticut, United States
OnsiteFull Time, Seasonal
Deliver on-court instruction, support pro shop and operations, maintain courts and facility presentation, Microsoft Office and POS proficiency, strong customer service, playing ability 4.5+ preferred, flexible schedule including weekends and holidays.
Microsoft Office, POS systems, membership databases, club software systems
1w
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General Manager / Center Director / Fitness Director / PT Director
Hamden, Connecticut, United States
$55k-$90k/yr OnsiteFull Time
1+ YOERequires 1–3+ years in management, sales, customer service, or operations; leadership, communication, and problem-solving skills; weekend availability; and ability to coach children and lift up to 50 pounds.
1w
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Acme Assistant Store Director- Westchester County, NY
Goldens Bridge or Westchester County
$68k-$94k/yr OnsiteFull Time
1+ YOE1+ MgmtRequires 1 year assistant manager or 2 years department manager experience, high school diploma or equivalent, customer service and supervisory skills, inventory management, leadership, and ability to stand throughout the shift.
Stream
1mo
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Fitness Club Director
West Hartford or Glastonbury or Cromwell or Ellington or Somers or Farmington or Granby or Newington or Windsor or Southington or Wilton or Canton
$40k-$65k/yr OnsiteFull Time
Several years of leadership experience in service or retail, strong sales and communication skills, customer-centric, ability to recruit members, manage staff, oversee operations and reporting.
1w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
2w
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Director Banking Center Manager
Old Lyme, Connecticut, United States
$70k-$115k/yr OnsiteFull Time
5+ YOE5+ years banking experience with leadership and customer service; H.S. diploma required, BA/BS preferred; strong sales, operations, compliance, and coaching skills.
1mo
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Director, Delivery Partner - Major Hospital Network
Rhode Island or Massachusetts or Norwalk or Southbury or California or Colorado or New York City or Washington or Washington, D.C. or United States
$162k-$291k/yr OnsiteFull Time
10+ YOE10+ years IT service delivery experience with 5+ years in healthcare IT managed services or Epic-enabled hospital operations; experience managing large multi-year contracts and budgets, leading 150+ blended workforce, ITIL-grounded service management, strong customer and financial governance skills.
Epic EHR, ITIL, Microsoft
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