22 director customer operations jobs at 19 companies in Indiana
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Director, Customer Operations
Fishers, Indiana, United States
RemoteFull Time
Strategic leader overseeing customer service, dispatch, workforce management, quality assurance, escalations, customer experience, analytics, technology transformation, and internal and outsourced teams.
1w
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Senior Director, Customer Operations
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kentucky or Massachusetts or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$170k-$190k/yr RemoteFull Time
12+ YOE10+ MgmtRequires 12+ years managing employees in implementation or project management, 10+ years of management, enterprise onboarding, multi-product implementations, distributed teams, capacity planning, vendor management, and executive communication.
4w
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Director, Commercial Operations
Georgia or South Carolina or Nebraska or Pennsylvania or Texas or Iowa or North Carolina or Tennessee or Indiana or Florida or Michigan
RemoteFull Time
3+ YOE3+ years in commercial operations, sales, analytics, or customer success; bachelor's degree; strong analytical, project leadership, and cross-functional communication skills; experience with CRM and reporting tools.
Salesforce, Microsoft Excel, Tableau, Microsoft Power BI, Agentforce, Einstein
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
1mo
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Director - Logistic Operations
Jeffersonville, Indiana, United States
OnsiteFull Time
10+ YOEBachelor's degree required, MBA preferred, 10+ years supply chain management experience preferred, Lean Six Sigma or supply chain training preferred, FMCG/AIB/SQF/FDA knowledge preferred, strong customer relationship and financial skills, frequent travel (~75%).
Lean Six Sigma
1mo
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Director of Customer Success
Austin or Texas or Florida or Missouri or Arizona or Indiana or North Carolina or Wisconsin
RemoteFull Time
Proven leadership in Customer Success for SaaS/ERP, experience scaling teams, ownership of metrics and operations, familiarity with AI/automation and global teams, strong communication and cross-functional collaboration.
HubSpot CSP, EOS, INNERGY ERP, Microvellum CAD/CAM
1mo
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Senior Director Client Services
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or Ortigas or South Carolina or Delaware or Kentucky or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Indiana or Pennsylvania or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Mexico or New Hampshire or Kansas or Connecticut or California or Massachusetts or New Jersey or New York
RemoteFull Time
5+ YOE3+ Mgmt5+ years client services experience with 3+ years at Director level, BPO/outsourcing background, experience managing high-profile/regulatory accounts, financial and operational acumen, people leadership, and ability to travel as needed.
Microsoft Excel, Microsoft PowerPoint
3w
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Director Ancillary Service
Indianapolis or Atlanta or Orlando
HybridFull Time
5+ YOE5+ years leadership experience managing operations, vendor management, budgets, and customer service; valid driver\u0002s license and ability to pass background/drug screens.
Microsoft Excel, Microsoft Word, Google, Zoho CRM, FSM Platform
6d
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Hospitality Director
Indianapolis, Indiana, United States
$85k-$95k/yr OnsiteFull Time
7+ YOE7+ MgmtBachelor's degree or equivalent experience; 7+ years of progressive hospitality leadership, white-glove service, catering, multi-site food operations, P&L responsibility, and team management.
2mo
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Assistant Store Director - North Indianapolis
Noblesville, Indiana, United States
OnsiteFull Time
5+ YOE4+ Mgmt5+ years retail/operations management; 4+ years leadership; bachelor's degree or equivalent; strong leadership, customer service, merchandising skills.
4w
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Director of Front Office
Indianapolis, Indiana, United States
$70k/yr OnsiteFull Time
3+ YOE1+ Mgmt3+ years front desk/hotel operations experience with 1+ years supervisory experience; bachelor's in hospitality preferred; strong leadership, customer service, conflict resolution, and flexible weekend/holiday availability.
2w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
3w
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Plant Director
Richmond, Indiana, United States
OnsiteFull Time
Lead plant operations including safety, financial performance, continuous improvement, regulatory compliance, staffing, and customer satisfaction; bachelor’s degree or equivalent experience required.
Microsoft Office
3w
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Director of Front Office
Indianapolis, Indiana, United States
$60k-$88k/yr OnsiteFull Time
Experience leading front desk operations, team recruitment/training, guest service excellence, revenue management, and operational compliance; manager-level hospitality experience expected.
1w
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Associate Director, Business Analysis
Chicago or Kennesaw or Dallas or Waltham or Indianapolis or Philadelphia
$122k-$219k/yr HybridFull Time
8+ YOEBachelor's degree or equivalent; 8+ years in business analytics or customer analytics delivery; expertise in data analysis, process optimization, strategy, executive communication, project leadership, and customer engagement.
Power BI
4w
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Store Director (Store Manager) - Kokomo, IN
Kokomo, Indiana, United States
$106k-$212k/yr OnsiteFull Time
Lead and develop store leaders, manage store financials and operations, recruit and retain staff, ensure safety and compliance, and work a flexible schedule including nights and weekends.
Target App, Target Circle
3d
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Dual Director of Front Office
Indianapolis, Indiana, United States
OnsiteFull Time
Requires front office leadership experience, preferably in a full-service hotel, strong communication and problem-solving skills, team motivation, operational prioritization, hotel systems experience, and performance management ability.
PMS, POS
2w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
1d
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Supervisory IT Specialist (Director of Operations)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$148k-$192k/yr OnsiteFull Time
1+ YOE1+ MgmtRequires U.S. citizenship, one year of specialized IT experience equivalent to GS-14, leadership of IT operations, policy and strategy development, service metrics analysis, and customer service, communication, and problem-solving competencies.
Cybersecurity Workforce Framework, Cyber Career Pathways, USA Hire, USAJOBS
2w
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Assistant Math Learning Center Director
Granger, Indiana, United States
OnsitePart Time
Support center operations and student learning plans; assist with sales/enrollment; coach staff; require math proficiency test and customer-service/sales aptitude.
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