33 director customer operations jobs at 18 companies in Katy, TX
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Senior Director Customer Care Operations
Houston, Texas, United States
OnsiteFull Time
10+ YOE10+ years leadership in customer care/contact center operations, experience with outsourced/vendor management, contact center metrics, workforce strategies, and transformational change including AI and automation.
1mo
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Regional Operations Director
Houston, Texas, United States
OnsiteFull Time
1+ YOE1+ MgmtOversee branch and distribution center operations, ensure regulatory compliance and KPIs, lead and develop managers; requires HS/GED and 1 year operations/customer service leadership in DME/health insurance/medical or similar, Microsoft Office proficiency.
Microsoft Office Suite
1mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
3mo
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Director Operations Project Management
Humble, Texas, United States
HybridFull Time
GrayWolf: Provides heavy industrial construction and facility maintenance services.
10+ YOE10+ years in project management, program leadership, or operations-delivery in modular/or engineered environments; strong schedule, risk, change-control, and customer-reporting discipline; PMP or equivalent credential preferred.
Primavera P6, Microsoft Project, ERP / MRP systems, Excel, Dashboard reporting tools
2mo
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Director of Customer Experience
Houston, Texas, United States
HybridFull Time
7+ Mgmt7+ years leadership in industrial distribution or related operations; Bachelor's degree preferred; strong analytics and cross-functional leadership; able to drive multi-location initiatives.
ERP systems, Data analytics tools, Microsoft Excel, Power BI
2mo
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Assistant Store Director - Store 039 Houston Bellaire
Houston, Texas, United States
OnsiteFull Time
Assist store director in overall store operations, drive sales, ensure customer service, coordinate employees, and meet food-safety certification (CPFM) requirements.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
HEB: A regional grocery retailer focused on high-quality food, hospitality, and customer experiences in Texas.
7+ YOE7+ years of progressive leadership in specialty grocery, premium retail, hospitality, or fresh food environments; experience leading large teams; strong financial, operational, and merchandising acumen; passion for food and customer experience.
2mo
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Program Director
Tomball, Texas, United States
$40k-$50k/yr OnsiteFull Time
Lead daily operations, marketing, staffing, and customer service for a local youth-sports franchise.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
7+ YOE7+ years progressive leadership in specialty grocery/retail/hospitality, experience leading large teams, strong financial and operational acumen, merchandising and customer-experience focus, ability to influence cross-functionally.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
HybridFull Time
7+ YOE7+ years leadership in specialty grocery, premium retail, hospitality, culinary, or fresh food; experience leading large teams and complex operations; strong financial, operational, and merchandising acumen; passion for food, hospitality, and customer experience.
2mo
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Program Director
Tomball, Texas, United States
$40k-$50k/yr OnsiteFull Time
Oversee marketing, manage staff/coaches, lead communications, ensure safety and customer service.
1mo
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District Director
Missouri City or Irving
OnsiteFull Time
6+ YOELead and develop multiple retail stores to achieve sales, profit, operational goals; strong leadership, fiscal management, and talent development experience required.
2d
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Director of Lifestyle
Los Angeles or Atlanta or Austin or Charlotte or Chicago or Denver or Houston or Miami or Nashville or Oakland or Philadelphia or Phoenix or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$95k-$105k/yr OnsiteFull Time
4+ YOEHigh school diploma or GED, 4+ years customer service experience, 2–3 years hotel events, restaurant, banquet, catering, bar, or members club experience; Microsoft Office and budget operations knowledge required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Dropbox, Align App
2mo
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Director of Golf
Kingwood, Texas, United States
OnsiteFull Time
5+ YOE5+ years golf experience with strong customer service; PGA/LPGA Certification; HS diploma required; college degree preferred.
2mo
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EVS Resident Regional Director
Houston, Texas, United States
$170k-$175k/yr OnsiteFull Time
Leadership experience managing hospital environmental services, budgeting, scheduling, audits, staff training, regulatory compliance, and customer relations; COVID-19 vaccination required absent exemption.
XRO System
1w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
2mo
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Assistant Store Director Store 007- Houston Bellaire
Houston, Texas, United States
OnsiteFull Time
Assist store operations and department management, drive sales, ensure high customer service, coordinate employees, and meet physical demands; CPFM or equivalent required for food-related roles.
1mo
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Store Director
Cypress, Texas, United States
$74k-$92k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years full-time retail management experience, flexibility for nights/weekends/holidays, ability to lift 40 lbs, strong leadership, customer service, merchandising and operational skills.
2mo
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Digital Delivery Director
San Diego or Lakewood or Redmond or New York or Nashville or Dallas or Houston or Austin or Tampa or Miami or Orlando
$153k-$228k/yr OnsiteFull Time
10+ YOE10+ MgmtBachelor's in business/IS or related, 10+ years senior leadership, strong knowledge of operations, finance, customer service and employee management, ability to plan/manage operational processes and metrics.
1mo
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ViiV Healthcare (GSK) Field Reimbursement Director, Central
Dallas or San Antonio or Cheyenne or Oklahoma City or Salt Lake City or Fort Worth or Denver or Houston or Little Rock or Phoenix
$180k-$300k/yr FieldFull Time
5+ YOE5+ MgmtBachelor's degree and 5+ years as a customer-facing first-line leader, cross-functional influence, coaching and talent development, strategic account planning, reimbursement knowledge, ability to travel up to 70%, valid driver’s license.